Business and Management Research Methods

The provided document is an assignment on business research methods, which includes multiple book and journal references. It requires careful analysis and application of these sources to complete the task. The student needs to understand various concepts related to business research methods, such as developing e-commerce marketing capabilities, strategic management in tourism, case study research, and project management. Additionally, it involves understanding green human resource management, contemporary issues in human resource management, and corporate water accounting. The assignment requires careful reading and application of the provided references to complete the task.

Contemporary Developments in
Business and Management

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1. External influence and importance of organization................................................................1
1.2 Porter's five force model.......................................................................................................3
TASK 2............................................................................................................................................4
2.1 Influences policies and
decision-making.........................................................................................................................4
2.2 Critical evaluate about the effectiveness of organization......................................................4
2.3 Some area of improvement...................................................................................................6
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Business development is focused on many factors used in internal and external working
environment. In this report is based on contemporary development in business and management.
This report is supported by the SSE PLC organisation. The company basically located in the
United Kingdom and provide different kind of services in electronic distribution as well as gas.
The establishment a great share to the every stair and sectors of like societal, economical,
political, technological, logical etc. and the establishment also every implementable and obedient
to the go sudden of which creates a good and marketable promotion of them (Akhtar, 2018).
Further, it covered marketing communication mix are helping to introduce new product or
increase number of customers in the market place.
TASK 1
1. External influence and importance of organisation
It is one of the oldest organisation in United Kingdom and capture large market for long
period. This organisation is influenced by different kind of external factor in regular activity. On
the other side, external factor (Bresnen, 2017). PESTLE analyses about the political factor, social
factor, technology factor are influenced about the overall employed state of affairs.
 Political factor :- In this context, political factor is influenced many times in market
conditions. The local government is give negative impact many times on the base of
overall development of SSE PLC organisation. In addition, any change must be made or
to take new decision operation by organisation like trading, tax may influenced the
business operation (Cassell, 2017). Nowadays, local government in UK is change the
energy plan or dint for some extra power, government is has happening related to power
supply. The government is help to aware about the electronic and other equipments, but
political department is help not aware about any such kind of issue. This is to give the
negative aspect of the overall SSE PLC enterprise. Some new regulation and standard is
assistance is often the curse of galore institution that would involve issues such as a broad
and fair trade, situation protection, labour, and any other issues that mightiness arise
which would pay the social group and authorities at large.
 Economical factor :-In economical factor is focus on extra benefit and other extra facility
is to be provided in economy conditions. On the other side, the price is to be set as per
need of current market condition (Gregory, 2017). With the help of price is increasing
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number of customer and promotional method is to use or SSE PLC improve productivity
and profit. In the same way, new development of product is the most crucial part and a
great deal with each an every factor to modification is made over the period. To be create
better economic stability and improve the current market rate. Overmuch will trust on the
macro-economic factors poignant other commercial enterprise catering to the request of
electronic, economic installation, which will aid or stomp down the commercial
enterprise, and outside trade modulate to be implemented by other normality. This is to
be natural event the over the period, with the help of social science factor will be
changed. In macro state of affairs factor is relation as per the need of the current SSE
PLC market.
 Social factor :- In this context, an organisation is focus about the same betterment of
society in the current market structure. There is some population growth rate is give
negative impact on the market (Moutinho, 2018). On the other side, youth who have
concerned about the betterment of society. In addition, negative impact of power station
of electricity. Some other changes must be made most part, implying shifts in the
arrangement of factories, thus impurity, even though it is not known if the social
reimbursement are worth the welfare of supplying better electricity guard.
 Technology :-Innovation is one of the most important parts for each and every
organisation. This is assistance to attract a number of customer and addition production
or cost will be lower. Some new technology is SSE PLC focused on continues casting
and improvement in the overall condition of internal as well as the external working
environment. In addition, change to the financial decision like outsourcing and in
sourcing (Taylor, 2017). The organisation is use technology to created a tradition of
customer is easy to pay bills and making services more available is help to each and
every consumer. This is all because of technical help must be done, inside overall market
structure. Advanced mixture to difficulty are a key advantage for practicality which
should be enclosed across the organizational civilization for impact.
 Legal :- In legal factor, some law related rules is help to improve productivity and profit
rate. The prevention and control the any kind of pollution inside market rate and improve
client execution. For electricity, an enrolment system is constituted to manage the
excavation geographic expedition. Electricity enterprises can start their business concern
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only when their study or request is authorized. Enterprises that supply wrong information
will be punished and fined (Boselie, 2017). This SSE PLC is help to improve the internal
working environment and improve customer relationship management over the period
and increase new customer in market place.
1.2 Porter's five force model
In this context, Porter's five force model is help to improve the market condition. It is
analyses market with number of competitor in same filed or same business. In addition, analyses
the impact of different factors are as follows :-
 Suppliers :- In this SSE PLC sector continues involvement with the latest technology of
the modern science and continues involvement with that. The work are to be related as
they work with it. If the other suppliers is find the better source for selling them, so
customer will be alteration and move to them. It is give direct impact on number of client
in market place. In addition, price will be decided as per need of the customer and
location based (Taylor, 2017). The company is use technology and providing extra
benefit out of the price.
 Buyer :- There are large number of buyer in UK and huge million to the buyer in SSC
organisation. It is the only company to promoted such kind of activity in different market
share.
 Potential entrants :- United Kingdom is one of the most competitive market in any type of
product and business SSE PLC organisation (Gummesson, 2017). The company is also
focused on change the response of impact of potential impact by promotion activity of
SSE PLC organisation. To bed create new power station at great island and fulfil the
condition of new people. This is one of the most important strategies for increase the
condition of market rate for long period.
 Threats of new substitution :- In this context, increase the number of substitution are sun
plant, energy plan, new source of energy etc. The same filed of organisation are entered
into the market is a big substitution for organisation.
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TASK 2
2.1 Influences policies and decision-making
Corporate social responsibilities' means the steps taken by the company to improve
relationship between community, stakeholders and customers to gain long term benefits from the
activities.
 Impact of corporate social responsibilities on the company : The SSE PLC company
is the second largest company of electricity energy in the market of UK. As this is a vast
company, it has a huge number of buyers, suppliers and community (Giuliani, 2017).
This company involved distribution of electric products and distribution of electricity.
 Customer influences :Customers are the decision maker who all time make decisions
regarding to the buying product from any company. While making decision planning
about buying any product, they include some concerned criteria like substitutes products,
quality of the products and the price offer by other companies. Goodwill of the company
is also most important factor in decision planning process. A huge number of customers
can be get through reputation of a company in the market.
 Employee's influence :Employees of a company are internal community who affect the
success of SSE PLC. They are the stakeholders of SSE organization who influence the
productivity and distribution of products as well. Mostly they influence the marketing
strategies and decisions of the company. Rather than these, they also influenced those
things by which SSE PLC requires to make employees satisfied.
 Investors influence :Investors are the very influential to the business, they take decisions
on the basis of social activities done performed by any company. CSR helps the company
in acquiring the huge amount of investments.
 Competitors influence :Competitors are the threat to SSE PLC company. When a
company prepare the strategy and management planning, competitor factors should be
concerned. It makes them different from other competitors by doing the social activities
and involved in the betterment of the society.
 Self influence : When a company performed in the corporate social responsibilities then
it makes a big impact in the market. Through this, company can take decisions regarding
management by own control. It also helps the company to generate ideas for expand their
business.
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 Public influence Business media is the most significant influential factor in every
organization. Positive news or negative news of a company can directly effect the
customer of their company (Giuliani, 2017). When SSE performed in CSR activities
then this news is get air through all over business area. It also creates the goodwill and
auto promotion of their electric products.
2.2 Critical evaluate about the effectiveness of organisation
This SSE PLC organisation is second largest distribution company of electricity and gas
based on United Kingdom. In this context, organisation is big response top any kind of corporate
social responsibility for different community (Kerzner, 2017). Other than this, SSE PLC
organisation is promoted recently and very responsive for any kind of situation at work place.
This is give the positive impact of community development and betterment in general
marketplace condition and involvement in different kind of sectors. The organisation is focus on
some kind of changes in different sector or improve overall condition of society.
 Community development charity :- SSE organisation is created a strong relationship with
different kind of community in UK. The SSE PLC organisation is known about the
customer relationship management and introduce the different kinds of charitable skims
is beneficial for long period, like increase social awareness about particular type and
particular topic of the society (Giuliani, 2017). The social awareness is one of the most
essential part or as a part of culture. This SSE PLC is help to improve big knowledge
about each and every activity related to external factor.
 Green business :- In this context, SSE PLC organisation is use different time of strategies
for development of green business. In day to day activity organisation is make plan for
green business and implementation is accepted for number of customer is market place.
On the other hand, main aim is making society pure and clean or reduce the level of
pollution in surroundings. There are some ethical and social responsibility is help to
improve customer relationship management in market place. To manage work with
ethics and improve customer relationship and use them in on the job state of affairs. In
addition, make some strong belief for society (Renwick, 2018). In such kind of business
is beneficial for society and improve customer satisfaction level. There are some SSE
PLC organisation wastage is to be create the bad news and reduce the number of client in
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securities industry. On the other hand, goodwill will be depend on structure carrying into
action in current market structure.
 Solve customer problem :- In this way, solve customer problem and change the present
condition of business. Consumer problem or can say customer feedback is help to learn
new techniques that how the organisation run for long period in different market. They
can change features in few movements, with the help of client feedback. Organisation is
gain the award of customer satisfaction level (Christ, 2017). This SSE PLC is because of
the extra care of each and every customer and build the relation with general consumer
better. This is to be gain long term benefit in the SSE PLC future. There are one of the
most important part is customer, profit or loss is depended of number of client in market
share.
 Communication level with customer :- In this context, level of communication is most
crucial part of each SSE PLC organisation. There are all planning, strategies are to be
prepared because of aware more and more customer in different market level or increase
productivity and profit will be changes as per the demand or need of the product.
Communication is way to talk between two or more person. It is help to understand the
new trends to better number of client in industry place.
 Employees betterment :- In Employees are most important part to improve and success
over the company. Organisation is also betterment to increase productivity and profit
will be increased, if employees are satisfied with current job or other employee
behaviour (Chasteen, 2018). Motivation is one of the most important strategies used by
human resource management to motive each and every employees about work. In
addition, get those employees who are local, because they are known all pros and cons
about such kind of activity.
 Minimization unemployment :- In this way, unemployment problem is most concerning
problem in United Kingdom. To be increase more and more employment opportunities is
help to improve customer relationship management and increase awareness about the
jobs. This is to be crate the strong relationship with government. In this way,
transmutation with political sector is help to indefinite quantity number of occupation
chance in different sector. This is to be pull off work or amend productiveness in the
given period.
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 Forming consultative community :- In Forming consultative community is focus on each
and every community. This SSE PLC is help to find out about the problem of
employment and other electricity related work. All such kind of activity at the time to
implementation the plan into new area (Wu, 2017). On the other side, proper knowledge
of each area is help find of different sources to implementation of planning and other
activity. This is solved any type of confusion about the commodity and work is to be
render by establishment (Geppert, 2017). There SSE PLC are some change in not
completed on time is give the negative impact on overall working environment. All such
activity is help at the time of implementation of planning and other activity. To be help
each and every factor internal or external factor are to used in overall improvement.
2.3 Some area of improvement
This is to be focus on some new area of improvement in some new area for future
development of arrangement. To be focus on political, social, economical, legal and
technological factor for improve current SSE PLC market structure. The government in UK is
help to solve any such kind of activity to implementation of many changes in regular activity. In
addition, more and more promotion activity is help to solve any issue related to business activity.
The organisation is make there connection with global level and local community. This is to be
give some changes in overall working environment and increase production or productivity
inside organisation (Geppert, 2017). The SSE PLC organisation is to be more employees for the
local community and employment in bring them into new area of social duty in the given period.
Some changes in take place inside SSE PLC organisation as per the need of each and
every employer in organization. To be focus on the threats of new substitution in competition
market. On the other hand, communicating is most critical part of each system. There are all
preparation, plan of action are to be braced because of cognizant more and more customer in
antithetic securities' industry level or indefinite quantity productiveness and profit will be
alteration as per the economic process or demand of the production. There are some change in
production level is help to improve productivity and profit in internal and external factor. To be
continues involvement in corporate social responsibility for the same changes in market.
There are betterment is made on the other hand, transubstantiation with governmental
sector is help to indefinite quantity figure of occupation accidental in various sector. This is to be
pull off work or amend productivity in the given time period (Geppert, 2017). To be hire new of,
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local employees for such kind of alteration and involvement is made of increase productivity and
profit. To be focus on threats of new substitution of market share. This is to be give some extra
benefit for more and more changes in technology related to work activity. New technology is
help to improve current market structure or overall profit will be managed as per the need of
organisation. This is help to changes some must be made as per the competition in overall
activity. There are corporate social responsibility is help to change something new and improve
current market structure. In addition, administration wastage is to be appoint the bad news and
cut down the number of client in safety industry (Geppert, 2017). On the other hand, good will
be depend on artefact carrying into action in actual activity construction. On that point are full
focal point on improve the number of customer and increase the current market value.
At that place are whole work is improved relationship between more and more employees
as per the current market structure. In addition, remove wastage is help to reduce environmental
condition rate in market. This is help to improve environmental condition. This is to be give
some extra benefit to improve productivity and profit will be changed as per the need of current
market. To be manage work or improve productivity and profit will help to create some new
market value (Geppert, 2017). This is increase current market level in different way. There are
some changes will be focus on internal as well as external factor is used to improve current
market ratio or improve them. Corporate social responsibility means to take responsibility for the
environmental and social factor to increase overall condition of market. This is help to increase
the current structure or future performance level in the different positions.
CONCLUSION
Descriptor the above report is focus on SSE PLC organisation. The company basically
located in the United Kingdom and provide different kind of services in electronic distribution as
well as gas. The establishment a great share to the every stair and sectors of like societal,
economical, political, technological, logical etc. as per the above report is focus on PESTLE
analyses about the political factor, social factor, technology factor are influenced about the
overall employed state of affairs. In this report Innovation is one of the most important parts for
each and every organisation. This is assistance to attract a number of customer and addition
production or cost will be lower. As per the above report is focus on five force model is help to
improve the market condition. It is analyses market with number of competitor in same filed or
same business. In this report is focus on strategies for development of green business. In day to
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day activity organisation is make plan for green business and implementation is accepted for
number of customer is market place.
REFERENCES
Books and journals
Akhtar, P 2018. Essential micro‐foundations for contemporary business operations: Top
management tangible competencies, relationship‐based business networks and
environmental sustainability. British Journal of Management, 29(1), pp.43-62.
Bresnen, M., 2017. Being careful what we wish for? Challenges and opportunities afforded
through engagement with business and management research. Construction management
and economics, 35(1-2), pp.24-34.
Cassell, C 2017. The SAGE Handbook of Qualitative Business and Management Research
Methods. SAGE.
Gregory, G.D 2017. Developing e-commerce marketing capabilities and efficiencies for
enhanced performance in business-to-business export ventures. Industrial Marketing
Management.
Moutinho, L 2018. Strategic Management in Tourism, CABI Tourism Texts. Cabi.
Taylor, M.L. and Søndergaard, M., 2017. Unraveling the mysteries of case study research: a
guide for business and management students. Edward Elgar Publishing.
Boselie, P 2017. Talent management in the public sector. In The Oxford Handbook of Talent
Management.
Taylor, S., 2017. Contemporary issues in human resource management. Kogan Page Publishers.
Gummesson, E., 2017. Case Theory in Business and Management: Reinventing Case Study
Research. Sage.
Kerzner, H 2017. Project management: a systems approach to planning, scheduling, and
controlling. John Wiley & Sons.
Giuliani, E., 2017. Nadia Bernaz, Business and Human Rights. History, Law and Policy–
Bridging the Accountability Gap (Routledge, 2017), 313 pp. Business and Human Rights
Journal, 2(2), pp.379-381.
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Renwick, D.W., 2018. Towards an understanding of Green Human Resource Management.
In Contemporary Developments in Green Human Resource Management Research (pp.
21-40). Routledge.
Christ, K.L 2017. What constitutes contemporary corporate water accounting? A review from a
management perspective. Sustainable Development, 25(2), pp.138-149.
Chasteen, L 2018, March. SIMULATIONS FOR STRATEGY COURSES: Difficulty vs.
Realism–preliminary findings. In Developments in Business Simulation and Experiential
Learning: Proceedings of the Annual ABSEL conference (Vol. 45).
Wu, D.C Song, H. and Shen, S., 2017. New developments in tourism and hotel demand
modeling and forecasting. International Journal of Contemporary Hospitality
Management, 29(1), pp.507-529.
Geppert, M 2017. Total institutions revisited: What can Goffman’s approach tell us about
‘oppressive’control and ‘problematic’conditions of work and employment in
contemporary business organizations?. Competition & Change, 21(4), pp.253-273.
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