This report analyzes the career and entrepreneurial traits of Katie Page, CEO of Harvey Norman, and how she recognized opportunities to gain success in the Australian business market. It also discusses her competitive advantage and provides recommendations for further improvement.
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Running head: CONTEMPORARY ENTREPRENEURSHIP Contemporary Entrepreneurship Name of the Student: Student ID: Class Day and Time: Tutor’s Name:
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2CONTEMPORARY ENTREPRENEURSHIP Introduction The business world of the contemporary times has become a very saturated one and it is seen that the majority of the business enterprises are taking the help of almost similar kind of business ideas as well as models for the process of their business (Moss, Neubaum and Meyskens 2015). It is precisely here that the role of the entrepreneurs as well as the business ventures that they establish becomes very important. Furthermore, at the same time it is seen that the innovative business ideas as well as the strategies used by these entrepreneurs have not only diversified the business world but at the same time has helped these new business ventures to attain a significant amount of success in the recent times as well (Miller and Breton‐Miller 2017). Some of the most famous entrepreneurs of the Australian nation are Katie Page, Vicky Teoh and others (Vogue.com.au 2018). This report will analyze the career as well as the entrepreneurial traits of the entrepreneur Katie Page and also the opportunities which helped her to gain success in the Australian business market. Katie Page Katie Page, born in 1956 in the Queensland region of Australia is one of the most popular businesswomen of the nation of Australia and as a matter of fact she wasThe Australian Business Reviewplaced her at the 4thposition among the list of the “most powerful businesswomen of the world” (Vogue.com.au 2018). It is significant to note that right from her early childhood she showed the character skills which helped her to build the business empire of Harvey Norman. Furthermore, in her childhood she wanted to undertake the job role of a surveyor however she did not pursue it because of the comparatively lesser amount of salaries which were being provided to the women surveyors. An incident which changed the course of her life in a significant manner was at the age of 19 years she participated in an “intelligence test” the main objective was to raise funds for children who were suffering from autism (SmartCompany 2018). It is significant Gerry Harvey the future husband of Page was one of the judges of the event and this event changed her life in a significant manner (SmartCompany 2018). The retail organization Harvey Norman was established by Harvey and Ian Norman in 1982 and Page joined the organization as an assistant in the year 1983 (Cew.org.au 2018). She was responsible was diverse kind of roles within the framework of the concerned organization like marketing, promotion, procurement of products, advertisement campaigns
3CONTEMPORARY ENTREPRENEURSHIP and others (Cew.org.au 2018). Page became the CEO of the company under discussion here by 1999andsincethatyeartheactualgrowth oftheconcernedorganizationbegan (Westernsydney.edu.au2018).Forexample,shewasquicktorealizethebusiness opportunities provided by the process of globalization and it is a reflection of this particular fact that the company expanded into “New Zealand in 1996, Singapore in 2000, Malaysia, Ireland and Slovenia in 2003” (Westernsydney.edu.au 2018). At the same time she was quick to realize the benefits which the use of innovation provided to the business organizations and thus she integrated the omni-channel business strategy within the framework of the concerned organization which in turn helped it in a significant manner to attain a significant level of success (Westernsydney.edu.au 2018). Page has been an active supporter of the various sport teams right from the start of her professional career. Her love for horses and horse racing was inculcated through her association with Gerry Harvey who himself owned various horses. In addition to this, she is famous as the first woman who was appointed to the board of National Rugby League in 2004 (Vogue.com.au 2018). Furthermore, her name has been associated at various points of time with the diverse sport teams or associations like “Magic Millions Thoroughbred racehorse auction house”, “National Rugby League's State of Origin series”, “Muslim Australian Football League team”, “2015 Supercheap Auto Bathurst 1000” and others (Vogue.com.au 2018). At the same time it was also seen that she tried to improve the market or the brand image of the Harvey Norman retail organization through the various kinds of CSR policies and activities. Entrepreneurial Traits The individual character as well as the personality of a particular entrepreneur plays a significant role in the process of the business venture which they establish and at the same time to a large extent determines not only the sustainability but also the success of the concerned venture as well (Miller and Breton‐Miller 2017). As already mentioned Page right from her childhood displayed the various character traits which were likely to help them to gain success in the modern business world. First was her ability to think out the box and at the same time use innovative as well as creative ideas for the process of doing the things which the rest of the people would perform in a normal manner (Burton, Sorensen and Dobrev 2016). This becomes apparent in her decision to incorporate the strategy of omni- channel business strategy within the framework of the business organization Harvey Norman
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4CONTEMPORARY ENTREPRENEURSHIP (Burton, Sorensen and Dobrev 2016). In addition to this, she not only invested in the various sport teams but also in diverse sports related activities at a time when the sports industry was not considered to be a profitable industry or for that matter to be a high revenue generating industry (Burton, Sorensen and Dobrev 2016). Critical decision making ability is another important factor which is considered to be important for the various entrepreneurs and at the same time helps them in a significant manner to make the diverse decisions which are important from the perspective of the business in an effective manner (Kuratko 2016). A typical example of this particular fact becomes apparent when the decision of Page to follow the strategy of globalization for the expansion of the business of Harvey Norman is taken into effective consideration (Burchardt et al. 2016). It is significant to note that this decision of Page not only helped the concerned organization to expand their business into the other nations of the world but at the same time helped them to increase the amount of profit earned by them. The ability to analyze the current market and at the same time to make the most of the marketing opportunities which are available is another important character trait that the entrepreneurs are required to have in the contemporary business world (Kautonen, van Gelderen and Fink 2015). It is significant to note that Page was quick to realize the marketing opportunities which the effective use of the omni-channel business strategy presented to the various business enterprises and it is a reflection of this particular fact that she integrated this particular strategy within the framework of organization Harvey Norman and as a matter of fact the strategy proved effective for the concerned organization (McKenny et al. 2017). At the same time she was quick to realize the marketing opportunities presented by the sports industry and this is considered to be one of the main reasons for the diverse investments that she made in the sports industry. In addition to these, the integrity of her character becomes apparent in the standpoint which took for the empowerment of women. Opportunity Recognition The recognition of the marketing opportunities which are available to a particular entrepreneur is very important since it helps the concerned entrepreneur to make the most of the opportunities which are available to the entrepreneur (Nalawade and Shah 2015). It is significant to note that Page takes the help of the strategy of “Innovative Value Cycle” to generate, identify as well as implement the ideas which are needed for the process of the
5CONTEMPORARY ENTREPRENEURSHIP business of the concerned organization (Nalawade and Shah 2015). A pertinent example of the use of this particular process within the career of Page becomes apparent when her decision to expand her business into the other nations is taken into consideration. It is significant to note that the retail industry of Australia is being monopolized by retail companies like Woolworths Limited, Wesfarmers and others and thus taking the help of this particular model she formulated the idea of expanding into the other nations (Cew.org.au 2018). Competitive Advantage The business which has been developed by Page belongs to the retail industry and is one of the largest retail organizations of Australia with revenue of more than $3.16 billion (Harvey Norman Australia 2018). In addition to this, the business of Page is known for the high quality of products as well services which it offers to the customers. The major competitive advantage which the company Harvey Norman has over its competitors is the factthatitprovidesmuchbettere-commercebusinessfacilitiestothecustomersin comparison to the other business organizations like Woolworths, Wesfarmers and others (Cew.org.au 2018). In addition to this, in the recent times it is also seen that the policy of franchising that Page is following for the process of her business has also helped the concerned company to gain a substantial competitive advantage over its rivals (Cew.org.au 2018). Furthermore, the investments in various kinds of sports had at the same time helped the concerned organization in a significant manner. Recommendations Page in order to further improve the prospects of her business can start joint ventures with the reputed retail business enterprises of the other nations of the world. In addition to these, the effective use of the concept of CSR activities is another important factor which she can take the help of for the process of the improvement of the prospects of her business. Conclusion To conclude, the process of entrepreneurship has gained a significant amount of prominence within the framework of the modern business world. Furthermore, at the same time it is seen that the effectiveness as well as the success of a business venture depends to a large extent on the kind of business ideas which a particular entrepreneur has. Moreover, the
6CONTEMPORARY ENTREPRENEURSHIP character as well as personality of an entrepreneur also becomes very important in this particular context and it is seen that the entrepreneurs of the present times are required to possess various kind of traitslike critical decision making, opportunity identification, integrity of characterand others. The effectiveuse of these traitsnot only help the entrepreneurs in a significant manner but at same time contribute in a significant manner towards the success of the concerned business venture as well.
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7CONTEMPORARY ENTREPRENEURSHIP References Burchardt,J.,Hommel,U.,Kamuriwo,D.S.andBillitteri,C.,2016.Venturecapital contractingintheoryandpractice:implicationsforentrepreneurship research.Entrepreneurship Theory and Practice,40(1), pp.25-48. Burton,M.D.,Sorensen,J.B.andDobrev,S.D.,2016.Acareersperspectiveon entrepreneurship.Entrepreneurship Theory and Practice,40(2), pp.237-247. Cew.org.au.2018.KatiePage|ChiefExecutiveWomen.[online]Availableat: https://cew.org.au/members/katie-page/ [Accessed 31 Aug. 2018]. Harvey Norman Australia. 2018.Harvey Norman | Shop Online for Computers, Electrical, Furniture, Bedding, Bathrooms & Flooring | Harvey Norman Australia. [online] Available at: https://www.harveynorman.com.au/ [Accessed 31 Aug. 2018]. Kautonen, T., van Gelderen, M. and Fink, M., 2015. Robustness of the theory of planned behavior in predicting entrepreneurial intentions and actions.Entrepreneurship Theory and Practice,39(3), pp.655-674. Kuratko, D.F., 2016.Entrepreneurship: Theory, process, and practice. Cengage Learning. McKenny, A.F., Allison, T.H., Ketchen Jr, D.J., Short, J.C. and Ireland, R.D., 2017. How should crowdfunding research evolve? A survey of the entrepreneurship theory and practice editorial board.Entrepreneurship Theory and Practice,41(2), pp.291-304. Miller, D. and Le Breton‐Miller, I., 2017. Underdog entrepreneurs: A model of challenge‐ based entrepreneurship.Entrepreneurship Theory and Practice,41(1), pp.7-17. Moss,T.W.,Neubaum,D.O.andMeyskens,M.,2015.Theeffectofvirtuousand entrepreneurial orientations on microfinance lending and repayment: A signaling theory perspective.Entrepreneurship Theory and Practice,39(1), pp.27-52. Nalawade, P.K. and Shah, V.B., 2015. Influenceof MotivationalFactorson Women Enterpreneurship.A Journal of research articles in management science and allied areas (refereed),8(2), pp.27-33.
8CONTEMPORARY ENTREPRENEURSHIP SmartCompany.2018.KatiePage-SmartCompany.[online]Availableat: https://www.smartcompany.com.au/lists/top-female-entrepreneurs-2018/katie-page/ [Accessed 31 Aug. 2018]. Vogue.com.au. 2018.Katie Page, CEO of Harvey Norman and women in sport advocate. [online]Availableat:https://www.vogue.com.au/gamechangers/beauty-and-health/katie- page-ceo-of-harvey-norman-and-women-in-sport-advocate/news-story/ 203e2089ac20d98ab0a5655aa3f4c63f [Accessed 31 Aug. 2018]. Westernsydney.edu.au. 2018.Katie Page Scholarship for High Achieving Women | Western SydneyUniversity.[online]Availableat: https://www.westernsydney.edu.au/informationabout/scholarships_home/ all_uws_scholarships/KPAGEACH [Accessed 31 Aug. 2018].