Impact of Contemporary Hospitality Trends on Hotel Marriott
Added on 2019-12-03
15 Pages3997 Words167 Views
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CONTEMPORARYHOSPITALITY
TABLE OF CONTENTSIntroduction..........................................................................................................................................4Task 1...................................................................................................................................................5P1.1 Scope and scale of hospitality industry and management structure of different hospitalityorganizations................................................................................................................................5P 1.2 Discussing the management structure of different hospitality organization......................5P 1.3 Assessing the role of professional bodies and hospitality organizations............................6Task 2...................................................................................................................................................7P 2.1 Emerging trends in demand and supply for hospitality staff..............................................7P 2.2 Skills and qualification requirement for the personnel.......................................................8Task 3...................................................................................................................................................9P 3.1 Recent developments affecting the hospitality industry in the areas of legal, operations,management.................................................................................................................................9P 3.2 Creating and managing overall image of hospitality industry..........................................10Task 4.................................................................................................................................................11P 4.1 Potential trends and developments in hospitality industry...............................................11P 4.2 Impact analysis of potential trends...................................................................................12Conclusion..........................................................................................................................................13References..........................................................................................................................................142
ILLUSTRATION INDEXIllustration 1: Management Structure..............................................................................................63
INTRODUCTIONHospitality industry includes hotels, restaurants and additional fields within tourismindustry. Hospitality industry is very old and it has changed over time. This industry is the mostflourishing sector in contemporary world. Thus, it has got improved and having an efficientstructure in the organization with continuous improvement in the services of customers. Incontemporary hospitality, customer has become the main focus for every organization. For this,firm has to adopt several changes in order to cope up with the challenges. This report is mainly focused on the scope and scale of hospitality industry and for clearunderstanding of this report, Hotel Marriott has been chosen. Marriott is an American diversifiedcompany which was founded by John Willard Marriott in 1927 when the couple opened the rootbeer stand in Washington D. C. Now Marriott manages and franchises a broad portfolio of hotelsand also some related lodging facilities. This organization owns more than 4,087 premises inaround 80 countries. In Hotel Marriott, the management structure is effectively organized.Moreover, discussion has been made about the emerging trends of demand and supply for thehotel staff and also about meeting the staffing requirements of Hotel Marriott. The recentdevelopment in staff of hospitality firm has affected the legal, management and operational areaof Hotel Marriott in both negative and positive manner. The overall image of hospitality industryand that of hotel is very good in the minds of customers as this sector provides high level ofsatisfaction to them. The potential trends and development may have positive or negative effecton Hotel Marriott.4
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