INTRODUCTION Hospitality industry is considered as a wide area of businesses which focuses on providing services to customers and ensure that they are been satisfied from the experience they have with the hospitality sector. Restaurants,amusementparks,hotels,eventplanning, transportation, etc., are all included in the Hospitality industry
3.1 Various issues affecting hospitality industry Operational Issues Managerial Issues Legislative Issue
Cont.. Operational issues: Food miles Change management Globalisation
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3.2 Hospitality industry's current image Electronic and technology Mobile enabled front desk management Sustainability rules Real time damage control
4.1 Future trends in hospitality Increasing Millennials Capitalise on tech More emphasize on health and well- being Green living More Focus on Social media promotion
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4.2 Impact of future trend and developments Impact of increasing millennials Impact of capitalise on tech Impact of emphasizing on health and well being Impact of social media promotion
CONCLUSION There are various issues that would affect the organisation. Current and future trends in Hospitality business have a great impactontheorganisationsfunctioningandprofitor success.
References Claveria,O.,Monte,E.andTorra,S.,2015.Anewforecasting approachforthehospitalityindustry.InternationalJournalof Contemporary Hospitality Management, 27(7), pp.1520-1538. Jauhari,V.andBharwani,S.,2017.Anexploratorystudyof competencies required to cocreate memorable customer experiences in the hospitality industry. In Hospitality Marketing and Consumer Behavior (pp. 159-185). Apple Academic Press. Jones, P., Hillier, D. and Comfort, D., 2016. Sustainability in the hospitalityindustry:Somepersonalreflectionsoncorporate challengesandresearchagendas.InternationalJournalof Contemporary Hospitality Management, 28(1), pp.36-67.
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