Contemporary Hospitality Industry

This article discusses the contemporary hospitality industry, including its development and key milestones in the travel and tourism sector. It explores the factors that have contributed to the growth of tourism, such as the rise in industrial output, improvement in transport technology, and changing perceptions of the environment. The article also highlights the interrelationship between the direct and indirect elements of the travel and tourism industry.

Contemporary Hospitality Industry
Introduction
Contemporary hospitality industry is a broad
category within the service industry which
specifically consist of lodging, theme parks,
cruise lines, travelling, event planning and many
other additional fields.(Ali, 2016) In addition to
this it can be defined as group of business who
render services to the customer's and focuses on
satisfying the customers and to provide specific
experience to them.
Hospitality industry is termed to be a larger part
of an enterprise which is specifically known as
travel and tourism industry (Bontis, 2015). This
type of industry refers to the group of business of
business which is being established with one
common goal that is to render desired and
necessary goods and services to the travellers. In
modern era travel and tourism industry has now
become the largest civilian industry in the world.
As per the statistic estimation one out of every ten people
among all over the world is termed to bet the part of travel and
tourism industry. In addition to this travel and tourism industry
are divided on to five major parts as lodging operations,
transport service, retail stores and activities like entertainment,
sports events etc.
Development of travel and tourism industry
Source: Total contribution of Travel and tourism to GDP in
the United Kingdom (UK) from 2012 to 2018, 2018)
Development of travel and tourism industry
Therefore, evaluation of the key milestones in
the development of the travel and tourism
industry is being taken place as travel for leisure
purpose has evolved. In history the ability to
travel was reserved for upper-class and for
royalty. (Bowie,2016) Modern tourism was
developed largely as a result of urbanization and
specifically recreation was termed to be
spiritual activity which has taken place through
church, although festivals and religious holidays
which has developed and rendered opportunity
for leisure pursuits. However, majority of
people lacked the desire to travel away from
their respective birthplace. Frequent travel was
mainly confined to the small elite and the ruling
class made up of Church leaders, large
landowners, monarch and their entourage. So
for majority of peoples the only possibility left
for long distance travel was linked to religious
crusade, time spent as a mercenary or to
pilgrimage.

For example like a tourist demand that there
should be proper accommodation facility along
with better support sectors like proper water
supply, proper environment and there should be
proper waste disposable system. So the manger
of travel and tourism industry must ensure that
the customers demand are meet so as to increase
their satisfaction level. If the needs are not
being taken into consideration than it will
impact upon tourism industry brand image and
may have to suffer from loss. Thus, it can be
said that both the elements of travel and tourism
industry have interrelationship with each other.
Both elements should be taken into
consideration while rendering services to the
tourist so as to attract and render better
experience to the tourist. Therefore it will helps
in boosting up of sales revenue as well as to
achieve competitive advantage in the
Although increasing number of people resident
started travelling from the middle age onwards
and it was still considered to be the preserve of a
small, wealthy elite. It was not considered until
the era of industrial revolution specifically after
1800 century travel become more accessible for
largest percentage of population. Greater access to
travel and tourism sector was given and
accompanied by certain other developments in the
society and this all this contribution has lead in
the growth in demand of tourism experiences.
(Claveria, 2015) In addition to this there are five
major factors which has lead to the growth of
tourism and they are specified below:
One of the factor is rise in industrial output which
is related with the industrial revolution has lead to
increase in the standard of leaving.
Second major factor is improvement in transport
technology which has lead in the development of
cheaper and more accessible travel.
In the end of nineteenth century introduction of
annual holiday has also taken place which has
lead in the development of travel and tourism
sector.
Moreover changing perception of environment is
also one of the reason as the location which were
earlier viewed as hostile are now being seen as
attractive.
One of the major factors which has lead to the development of
travel and tourism industry is increasing desire to travel
specifically for education and greater overseas travel.
Elements of travel and tourism industry and their
interrelationship:
Travel and tourism industry is termed to be one of the
competitive and dynamic industry which require the ability to
adapt constantly to the changing needs and desires of the
customer's. There are basically two types of elements of travel
and tourism industry and both are interrelated to one another
and they are direct and indirect elements.(Deery, 2015) Direct
elements are those which comes in direct contact with tourist
sales like accommodation, activities, attractions and ancillary
services. Whereas indirect elements are those which may not
comes in direct contact with tourist sales and are often known
as support sectors like communications, public toilets, water
supply, waste and sewerage disposal and many more. Thus
both the elements are interdependent to one another as an
industry cannot function and achieve a successful growth
without indirect elements.
References
Ryan, C., 2015. Trends in hospitality
management research: a personal
reflection. International Journal of
Contemporary Hospitality Management.
27(3). pp.340-361.
Prebensen, N.K., Chen, J.S. and Uysal, M. eds.,
2018. Creating experience value in
tourism. Cabi.