Contemporary Hospitality Industry: Operational Roles and Contributions

Contemporary
Hospitality Industry

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Different types of business within the hospitality industry and the diverse products and
services which the company offers.............................................................................................3
Explain operational and functional departments within a chosen hospitality business...............4
Explain the contribution of the hospitality industry to local, national and international
economies....................................................................................................................................5
interrelationships of the operational and functional units within a chosen hospitality business. 6
Explain how the use of franchising and licensing agreements has influenced the global
development of the hospitality industry......................................................................................6
Identify how global growth, franchising and licensing developments have contributed to the
economic worth of the hospitality industry.................................................................................7
Explain a range of various operational roles within the hospitality industry..............................8
Identify the skills required for roles within the hospitality industry and current skills shortages
.....................................................................................................................................................8
Analyse the skills gaps within the hospitality industry in relation to a range of various
operational roles...........................................................................................................................9
Impact that skills gaps have on hospitality businesses................................................................9
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................11

INTRODUCTION
Businesses are more widely spread, comprising various types of organizations: small, medium,
and large ventures. The main aim of this report is to understand the importance of the modern
business environment in the hospitality industry. Radisson Blu is the top hospitality industry
which was founded in 1960 .It provides various luxurious services to the customers so that their
demand in the market can be increased and more revenue can get developed. Its headquartered in
Minneapolis The report consists of the various strongholds of the hospitality industry operating
function sectors, the use of franchises and licensing agreements that contribute to the hospitality
industry at regional, national and international levels, the different operational roles, and the
skills and skills gaps required for roles within hotels. Impact of pestle and SWOT analysis and
potential trends and current trends within the hotel sector (Xie, 2017).
MAIN BODY
Different types of business within the hospitality industry and the diverse products and services
which the company offers.
Hospitality industry contains various kinds of items and scopes of administrations based on
which complete their business exercises and tasks and furthermore draw in with clients as needs
be. In connection of chose inn they likewise give various kinds of items and administrations to
clients which are referenced as follows-
•Accommodations-Accommodation is a kind of an assistance which is given by the lodging
business for those individuals who venture out starting with one spot then onto the next and quest
for spots to remain. Convenience administrations are accessible and given by Radisson blue
across numerous worldwide countries.
•Suites-Hotel industry likewise offers suites which additionally are considered as a piece of
convenience benefits however they comprise of high extravagance conveniences. For instance
numerous extravagance brands offer this support like Ritz, Hayatt and some more.
•Resorts-Resorts are likewise sort of administrations which give various kinds of items to clients
in inn. For instance different kinds of administrations like beverage food and drinks, diversion
zone, shopping, fun exercises and so on

•Beach resort-These are likewise moving these days as on the grounds that it is a sort of a help
which allude as a vacation dwelling offices and furthermore furnish ocean side perspectives with
private sea shores and counterfeit pools. Clients and traveller effectively gets drawn in with this
sea shore resort.
•Ski resort-With the changing timeframe Hotel exercises and administrations are changing in
which ski resort is likewise incorporate which is essentially are snowboarding, skiing, and winter
sport office which is follow by visitor and vacationer.
•Hotels-Hospitality Industry likewise includes Hotel area which give where is and different
scope of items just as administrations as per the requirements and requests of clients. For
instance improvement, occasion the executives, lodgings, offices and so forth (Catan, M., 2019).
•Motels-Motels are those that are planned inside a solitary structure and have associated rooms
with one another with entryway confronting stopping, CCTV and a little basic region.
•Pub-Pub is where individuals getting a charge out of with uproarious music food and
refreshments and furthermore love to hit the dance floor with other people.
Food and refreshment in hospitality area
Food and refreshments is additionally considered as a one of the biggest area and office inside
friendliness industry which has been developing with the various instruments and methods.
There are a few kinds of administrations are likewise given by this space to model novel
arrangement of food, introducing it to client and so forth there are a wide range of sorts of
organizations which give food and drinks administrations to model KFC, Burger King,
McDonald and so on.
Explain operational and functional departments within a chosen hospitality business
Operational departments: These are those kinds of divisions that emphasis on fundamental
activity and errand exercises of business. In setting of radisson, they likewise have distinctive
activity offices inside their Hotel which are talked about underneath
•Front desk: Front work area administrations are division that are engaged with giving
compelling correspondence to representative's client visitor and vacationer. These are essentially
liable for overseeing and dealing with all the room appointments and different exercises.
•Housekeeping department: Housekeeping branches of those which are answerable for
overseeing and keeping up the room clean just as spotless. They are likewise liable for keeping
all conveniences and subtleties of room modern.