Contemporary Hospitality Industry Assignment : (Solved)

CONTEMPORARY
HOSPITALITY INDUSTRY

Illustration Index
Illustration 1: Scope in Hospitality Industry....................................................................................5
Illustration 2: Sub categories of General Manager in 5-star Hotel..................................................7
Illustration 3: Organizational Structure of Five- Star Hotel............................................................8
Illustration 4: Organizational Behavior of a Theme Park................................................................9
Illustration 5: Different Staffing Requirements in Organization...................................................12

INTRODUCTION
In the world, hospitality industry is one of the most flourishing industries. In this sector,
there are many businesses which are included in this, for example, hotels, restaurants, pubs,
catering and other several services. Customers are the strong pillars of this industry as it is all
about giving customer services and making them satisfied. This sector is very diverse in terms
of functionality and it is always changing according to the current trends in market. These
changes are very important in industry as these interest of businesses is to meet their customer's
expectations in every field. Over the years, development of other industry's has become a big
issue because of various factors, such as, high competition in the industry. Influences of this
sector keep on changing to meet the customer's needs. This report will discuss the analysis of
hospitality sector by understanding its structure and staffing requirements. It will also focus on
its development in terms of operational, managerial and legislative issues as well as potential
trends which are affecting this sector in the United Kingdom.
TASK 1
1.1 Analyzing the current scale, scope and diversity of the hospitality industry
It is one of the most emerging sectors in United Kingdom. It was ranked as fourth largest
industry which generates approx. 53 billion GBP annually in UK. In the UK alone, there is
approx 180,000 hospitality establishments which have more than a million workers working in
this sector.
 Scope and Diversity : Scope of the hospitality industry is huge in UK which refers to
wide range of businesses it provides and different facilities. It is one of the UK’s
important industries with huge growth.
The hospitality industry is very diverse due its innovation, ownership, classification and
grading system, level of service, leisure facilities, future trends, etc. There are various types of
hotels which provide services to their guests which can help them to grow in industry (Claveria,
Monte, and Torra, 2015).