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Contemporary Hospitality Industry: PDF

   

Added on  2021-02-19

1 Pages626 Words23 Views
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Skills required for the different roles in a hospitality industry and shortageof current skills.The hospitality industry has wide scope throughout the world as this comprises ofvarious roles such as food & beverage, hotel and so on. To perform varioustasks under this industry requires necessary set of skills to becomesuccessful and specialised. Some of skills are listed down below:Flexibility skills- Employees working under hospitality industry must beflexible with working hours as they don't have fixed hours of work. It isvery much important to remain flexible while fulfilling respective jobresponsibilities. Communication skills- These skills are highly valuable in hospitalityindustries as here employees, managers have to face people from variousbackgrounds, nations, ages, and nature. So, it’s important that everyonehave ability to communicate effectively and efficiently.Multi-tasking skills- This industry has wide scope so it is having veryhectic schedules and to manage work properly and efficiently individualsmust have competencies to many tasks other than their job profile. And thishelps individuals in becoming knowledgeable and specialised in various jobroles in hospitality industry. Also fruitful for future promotions and careeroptions. There is shortage of skills in hospitality sector at global level and this is oneof biggest challenge. There is shortage of skills because of high rate of turnover,lack of team morale, less people centric industry and many more. These shortage ofskills can be overcome by addressing to cultural issues, training programmes andlearning sessions by their team leaders. There is requirement for continuousinnovation in product line to have the ability to compete at marketplace but lack oftechnological skills creates burden and decreases level of productivity andefficiency. CONTEMPORARY HOSPITALITY INDUSTRY
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