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Contemporary Hospitality Industry Assignment : Hilton hotel

   

Added on  2021-01-02

16 Pages3636 Words466 Views
Contemporary HospitalityIndustry

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Analyses the current scale, scope and diversity of the Hilton...............................................11.2 Organizational Structure of different hospitality organizations............................................21.3 Role of hospitality related organizations and professional bodies........................................5TASK 2............................................................................................................................................72.1 the staffing requirements of different hospitality businesses................................................72.2 Roles and responsibilities and qualification requirements for hospitality staff...................8TASK 3............................................................................................................................................83.1 Analyses operational, managerial and legislative issues resulting from recentdevelopments affecting the hospitality industry.........................................................................83.2 Discuss the current image of the hospitality industry...........................................................9TASK 4 ...........................................................................................................................................94.1 justified predictions for potential trends and developments in hospitality...........................94.2 Impact analysis for the predicted trends and developments..................................................9CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11

INTRODUCTIONHospitality industry is the fastest growing business to generate more revenue in theorganization In the United Kingdom, there are various people doing job in this industry and morethan 4 million. This industry is plays a major role in growth and development to increase theirprofitability and productivity in marketplace. This is important part of organization to contribute asincrease revenue and growth in the country. This industry is mainly focuses on offering all facilities and services to their customer.Hilton is a leading organization which is expanding their business all over the world. Thisorganization focuses on increasing their brand image and market value. This report will analysescope and scale of hospitality industry. It will discuss about the role and responsibilities of staff inhospitality sector.1.1 Analysing the current scale, scope and diversity of Hilton hotelHilton hotel is a leading organization to expanding their business all around the world.There are different roles and responsibilities regarding this sector. This industry is directly affectingthe society and their culture. In the United Kingdom, there are approximately, 3.0 Million hotelsand restaurants established in London. There are around 3.7 million people working together in thisindustry. This industry is providing many job opportunities to people in the UK. For growth anddevelopment, it is very important for organization to provide an effective quality of services to theirguests. Hilton hotel offers services such as accommodation, clubs, food and beverages, etc. In this hotel, there are 3 million workers working together to manage all the serviceseffectively and efficiently. There are 65% females and other 35% males in this organization. Theyhire an efficient employee to maintain the business process in proper way. Main objective of thisorganization is to understand the needs and requirements of customers and then according to client,it can change the working culture and services towards them (). Hilton is a very famous hotel andmany people are visiting this hotel because of their infrastructure. They design their room andgardens in proper way. They provide various food and beverage facilities to their customers. Mostof the organization is organizing the conference in this hotel due to their efficient services anddesign. This is very important part of organization to changing their service style in which time totime because Market has been change and the market value. Some change is made as per the need

of customer. The employee of Hilton hotel is very perfect way to present the services in front ofclient. Hilton hotel is supporting the tour and travel sector to promote their facilities and servicesin marketplace. This organization is using different tools and technologies to increase theirprofitability and sales in market. There are lot of platforms to share the details of products andservices in a proper manner. This industry is promoting their services by technology. The staff ofthis hotel is very efficient to provide proper services to their customers. They have efficientemployees to maintain all departments of hotels because every employee is doing his/her own taskand operations to achieve set goals and targets effectually.

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