Contemporary Hospitality Industry

Contemporary
Hospitality Industry

Table of Contents
Introduction......................................................................................................................................3
Main Body.......................................................................................................................................3
Different types of business in hospitality industry and their offerings........................................3
Operational and functional departments in the Ritz Hotel..........................................................4
Contribution of hospitality industry to local, national and international economies...................4
Interrelationship of operational and functional departments of Ritz hotel..................................5
Role of franchising and licensing in global development of hospitality industry.......................5
Contribution of global growth, franchising and licensing in the development of economy.......6
Different types of operational roles within hospitality industry..................................................7
Skills required for the operational roles of hospitality industry..................................................7
Skill gaps within the hospitality industry....................................................................................8
Impact of skill gaps in hospitality industry and their solutions...................................................8
Conclusion.......................................................................................................................................9
References......................................................................................................................................10

Introduction
Hospitality Industry is the service providing industry where customers search for best
facilities providing hotels. It is essential for hotels to make sure that their clients are happy with
their services and gain a good customer experience (Ali and et. al., 2019). It is essential for them
to investigate their external and internal environment and then make those strategies which suit
the best for their existing environment. Investors are the essential part of hospitality industry.
Hence, hotels must work hard to attract their investors. They must focus to protect the right of
their investors and provide them required information they required. The Ritz London is the
hotel is opened in 1906. Its owner is Abdulhadi Mana Al-Hajri. It is located in Piccadilly,
London, UK. The following report cover different types of business in hospitality sector,
operational and functional department, contribution of hospitality industry in local, national and
international economies, interrelationship between various departments, role of franchising and
licensing in hospitality sector development, roles of operational activities and skills required skill
gaps and their solutions.
Main Body
Different types of business in hospitality industry and their offerings
There are many types of businesses in a hospitality industry and they are explained below-
1. Lodging Accommodation- It is the main facility provided by hospitality industry where
they offer rooms and places to clients for temporary stay for few days (Chon and Zoltan,
2019). Here, their main services are the places for their customer stay.
2. Food and Beverages- This sector of hospitality industry include offering foods and
beverages to their customers at fixed prices which is set by hotels. Here, hotels provide
good services of waiter where they take orders from clients and serve food in a good
manner and secondly this sector must provide hygienic and tasty foods and drinks to their
customers for the success.
3. Travel and Tourism- This sector attract tourists who like to travel every weekend for
their entrainment (Filimonau and Brown, 2018). These are the hotels which provide
rooms as well as food and beverages facilities to their tourist and sometimes they also
provide the drivers for their tourist who guides them to show their destinations. Here,
tourists arrive from different countries and have different cultures. Hence, it is important