Contemporary Issues in Travel and Tourism Assignment - Thomas Cook

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Contemporary Issues in Travel andTourism
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1...........................................................................................................................................11.1 Current issues changes in travel and tourism.......................................................................11.2 Analysis issues using methods and resources......................................................................2TASK 2............................................................................................................................................32.1 Emerging trends influencing changes in travel and tourism sector.....................................32.2 Trends affects on tourism product and services....................................................................4TASK 3............................................................................................................................................43.1 Emerging trends respond by travel organization.................................................................43.2 Critically examine strategies taken by organization............................................................53.3 Justified strategies.................................................................................................................6TASK 4............................................................................................................................................74.1 Impacts of response on performance of travel organization................................................74.2 Consequences of failing to response....................................................................................7CONCLUSION...............................................................................................................................8REFERENCES...............................................................................................................................9
INTRODUCTIONTourism is travel for joy or business and also concept as well as practices of attracting,accommodating and entertaining traveller and business of operating tours. The World tourismorganization determines in terms of beyond common percept of tourism as being limited toholiday action only as people travelling and staying in places outside their regularatmosphere(Boniface, Cooper and Cooper, 2016). It is sources of earning profits for manynations and affects economy of both source and host nation. This study is based on ThomasCook. It is British international travel organization. They offer Charter and scheduled travellerairlines, holiday packages, cruise lines, hotel and resorts. This report will explain current issuesthat driving changes in travel sector and analysis two issues of selected destination by utilizingresources and methods. It will evaluate emerging trends that influencing changes in travel and itsaffects on selected destination in terms of tourism product and services.TASK 11.1 Current issues changes in travel and tourismTravel and tourism is facing many challenges and issues that are driving changes in theirbusiness. These issues are effected on travellers and their expectation. Such as:Technological Advancement:Technology is providing more demanding tourists whoenhancing expects to be able to plan, tailor and book their holiday all from their smartphone.With the help of it, travel providers retaining customer loyalty and increasing their expectation. Itincludes digitation in product and services.Cyber security and data privacy:The regulation of data protection are changing, sothat travel and tourism organization prepare for general data protection regulations. All travelcompanies are holding personal information that involve customers details and suppliers data.With the help of changing rules, company make sure that changing in gathering information ofcustomers(Henderson, 2017).Travel Package Directive:All travel organization review their business models andensuring they capable protect themselvesby clear and impressive trading terms with consumersand suppliers. In the package, company must have considered insurance policies.Environmental factors:Some of environmental factors that includes pollution, weatheretc. affects on travel and tourism sectors. So that, organizations make sure that offering theservices to follow changes in environment. It is also threats for economy of worldwide.1
Fuel prices:Increasing fuel prices is also current issues for every travel and tourismcompanies. So that, companies make sure that deciding the prices of their products. This issueeffects on operation of business.Repair and maintenance:Ineffective repair and maintenance are recent issues whichface by travel and tourism organization. Therefore, companies make efforts on repair andmaintenance for their products on monthly basis(Ayikoru, 2015).Changes in seasonable demand:Seasonal demand is also the biggest issues faces oftravel and tourism sectors. So that, organizations make sure that providing services according toseasonal demand. This helps in increase sales and profitability of business. This effects oncustomers need and their expectation.Low Cost Airline:It is emerging trend in travel and tourism sector. For example, VirginGroup provide airline services and products on low cost. This helps to increase number ofcustomers.Globalisation:It is also emerging trend that adopt by travel and tourism sector. With thistrend, people easily go other place.1.2 Analysis issues using methods and resourcesThere are many current issues in Brazil that faced by tourist. Such as health and safetyconcern, social and culture issues etc.Health and Safety:Every visitor to take care of their health and safety during travel inparticular destination. By collecting information, there are many issues regrading health andsafety face by tourist. There are poor health care for international tourist. On the behalf ofinternet sources, there is low level of medical care services in Brazil. While health and safetyconcern, it is shocked information that chosen destination has low ranked. The environment isalso issues in terms of health and safety (Dioko, 2016). According internet sources, quality ofenvironment is also not good. This effects on well-being and safety of tourist. Through it,decrease visitor attraction, their activities and behaviour regrading chosen destination.Security Issues:When comes to security concern, it is also the biggest issues faced bytourists while they are travelling in Brazil. According to internet sources, there is high level ofcrime rate in chosen destination. If talking about their personal safety is very good while globalsecurity is very less. In terms of security concern, tourist has face problem. This effects on visitorattraction on Brazil. It is one of the largest nation in terms of crime rates in worldwide, Brazil is2
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