Leadership & Management in Contemporary hospitality

Added on - 21 Feb 2021

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CONTEMPORARYLEADERSHIP ANDMANAGEMENTHOSPITALITY
Table of ContentsINTRODUCTION...........................................................................................................................4LO 1.................................................................................................................................................4P 1 Different classical management theories..........................................................................4P 2 Role of the leaders and different leadership styles...........................................................5P 3 Review of Management and leadership style...................................................................6P 4 Internal and external factors that influence the management styles and structure...........7LO 3.................................................................................................................................................8P 5 Hard and soft skills of the leadership and management...................................................8P 6 Future management and leadership skills........................................................................9LO 4.................................................................................................................................................9P 7 Change management system and leadership in implementing change............................9CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11
INTRODUCTIONLeadership refers p the art of directing, motivating and set a vision to the group of peopleas they follow that vision and direction. Whereas the management is the art of managing andcontrolling the operation of the organisation and direct the employees of the organisationaccording to the set principles and values of the organisation. This report of the leadership andmanagement is based on the Marriott, which is a multinational hotel and operated in a hospitalityindustry. This study will include the different classical management theories that can be appliedin the hospitality service. Also, will explain the roles of the leaders and different leadership stylethat can direct and motivate people effectively. This report will further review the managementand leadership styles in the hospitality service sector. Significance of the external factor thataffect the organisation, will also be explain in this file. Hard and soft skills of the managementand leadership will also be referred in this study that can help the employees and organisation toobtain its target. In this study, will be analysed the future management and leadership skillsrequired in the hospitality industries to increase its profit. Lastly this report will compare hedifferent service industries change in management and leadership styles.LO 1P 1 Different classical management theoriesManagement is the set of process that help to smooth running of the complicated businesssystem of people and technology in the organisation. To increase the sales and profit of theMarriott, to effectively manage their operation, company can apply the different classicalmanagement theory that can help the organisation. These theories are as follows:Frederick W. Taylor- Scientific Management:This scientific management theory of the Taylor focusses on the best mode to perform theactivity in the organisation which is the research method. His research method gives the best andthe structured way to acquire and manage the employees and large production in the company.This theory is basically implemented at all level of the management. There are many principlesinvolve in scientific management theory like select, train, teach and evolve the employeesscientifically, cooperate with the employees, divide work and duty almost equality amongmanagement as well as employees within the Marriott(Hallinger and Hammad, 2019).Max Weber- Bureaucracy Management:
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