Contemporary Management Issues in the 21st Century - LSC UoS Essay

This essay explores contemporary management issues in the 21st century, focusing on the external factors impacting the workforce, particularly within multinational organizations like Diageo. It analyzes political, economic, social, technological, legal, and environmental (PESTLE) factors and their influence on human resource management. The essay discusses existing organizational policies related to talent acquisition, learning and development, and change management, emphasizing the importance of aligning these policies with strategic objectives. Furthermore, it recommends new initiatives for organizations to thrive in the 'new normal,' such as flexible working arrangements and wellness programs. The role of leaders in implementing these initiatives is also examined, highlighting the need for visionary, architect, coach, and catalyst leadership styles to foster a talented and engaged workforce. The essay concludes that effective human resource management, employee retention, and strong leadership are crucial for organizational success in the modern business environment.

Contemporary
management issues in 21st
century

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Pestle analysis.............................................................................................................................3
Existing policies of organisation in regards to talent acquisition, learning and development
and change management process in relation to its strategic objectives......................................4
Recommendations on new initiatives in order to survive in the new normal.............................5
Discuss the role of the leaders of the organisation in terms of implementing these new
initiatives.....................................................................................................................................5
CONCLUSION ...............................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
Human resource management is an essential aspect in an organisation. Human capital is
advised to be one of the most essential resource for the organisation which can help them in
achieving their goals and objectives. It is extremely essential for the companies to make sure that
they are able to retail their employees and to provide job satisfaction to their employees. It will
help the organisation in improving their reputation and will also help them in attracting talent in
the organisation (Harvey and Mahard., 2020). It is essential for the companies to understand that
there is a need of flexible workings within the organisation specially after the pandemic. The
employees are more comfortable in flexible working hours and prefer to work in organisation
which can provide them this facility. In context to Diageo, the organisation is a multinational
beverages alcohol producer. The organisation is headquartered in London, England and is having
presence in more than 180 countries. In this written report, the external environmental factors
which can impact the workforce of the organisation along with the existing policies of
organisation relating to human resources is provided. The report also covers, recommendations
for new initiatives along with the role of leaders in implementation of new initiatives is given.
MAIN BODY
Pestle analysis
Political factors: it refers to the external factors which impact the workings of the
organisation. It refers to the political pressure that the organisation have to face every time there
is a changes in the policies of the government. It is essential for the organisation to make sure
that the workforce of the organisation is not getting impacted from this factor.
Economic factors: it refers to the factor which tells the organisation about the economic
execution of the industry or the country (Marshall., 2020)). It is essential for the organisation to
make sure that they are having a close check on these factors as the economy of the country will
have a direct impact on the disposable income of the customers.
Social factors: it refers to the component which are attached to the norms and regulations
of the society from where the employees of the organisation are coming. It is essential for the
organisation to follow their rules in order to have efficient workforce.
Technological factors: it refers to the factor which tells the organisation about the
prevailing technological advancement in the marketplace. It is essential for the organisation to

make sure that they are providing proper training and development to their employees regarding
technological changes so that they become more efficient and effective.
Legal factors: it refers to the factors which are related to the conception and legislation
prevailing in the industry (Gmeiner and et. al., 2020). It is essential for the organisation to make
sure that they are following all the rules related to the workforce of the organisation.
Environmental factors: it refers to the factors which are concerned bout the
environmental factors. It is essential for the organisation to become more and more sustainable
and to make sure that the workers of the organisation are becoming more sustainable.
Existing policies of organisation in regards to talent acquisition, learning and development and
change management process in relation to its strategic objectives.
Talent acquisition: in order to acquire talent in the organisation, it is essential for the
organisation to make sure that they are attracting right talent in the organisation. It is essential for
the organisation to make sure that they are following a proper process through which they can
attract talent and can also retain them. It will help the organisation in achieving their objectives
and goals effectively and efficiently (Sunderland and Stewart., 2020). In case of Diageo, the
organisation make sure that they are providing proper job description to their employees which
can help them in knowing the expectations of the organisation and the job role they are applying
for. It will help the candidate in understanding whether they are suitable for the job or not. After
that the organisation have a selection round where the candidates have to go through two rounds
of interview where in first round the organisation look for the educational qualifications of the
candidate and in the second round, the organisation is looking at the personal attributes if the
employees including their attitude and nature. After clearing the two rounds the candidate will
get hired by the organisation.
learning and development: it refers to the training and development that the
organisation is providing to its employees so that they can enhance their learning and knowldege.
Providing training and development to employees will help the organisation enhancing the
performance of the employees and will also make sure that the productivity of employees have
increased (Ignatskaya and Malykhin., 2021). In case of Diageo, the organisation is making sure
that they are providing proper training to their employees. It is essential for the employees to
attend a 7 days workshop before their joining which helps them in understanding the workings of

the organisation and will also help them in gaining knowledge about the expectations that the
organisation is having from their employees.
change management process: it is essential for the organisation to make sure that the
organisation is implementing change effectively. It will help the organisation in analysing
whether the implementation of change is done efficiently or not. It is extremely essential for the
organisation to communicate change effectively to their workforce so that there is no scope of
conflicts and resistance (Fazen and et. al., 2020). In context to Diageo, he organisation is making
sure that they are effectively communicating all the changes in the management to their
employees and are providing solutions to their queries. It helps the organisation in getting
support of employees and will also help the organisation in building trust within the workforce
towards the organisation so that they can create a loyal workforce.
Recommendations on new initiatives in order to survive in the new normal.
It is essential for the organisation to make sure that they are functioning according to the
new trends and preferences of their human resource in order to retain talented employees. It is
recommended to the organisation to take various initiatives which can help them in retaining
their employees.
The organisation can provide free membership of gym and yoga classes which can help their
employees in becoming healthy and fit (Khan and et. al., 2021). It will also help the employees
in keeping a work life balance and will help the organisation in retaining their employees.
The organisation can eradicate contractually assigned working hours and must provide flexibility
as well as freedom to their employees. It is essential for the organisation to make sure that they
are providing satisfaction to their employees otherwise the organisation will not be capable of
retaining their employees.
Discuss the role of the leaders of the organisation in terms of implementing these new initiatives
Leaders plays a major role in the organisation as their aim is to influence the workforce
of the organisation. It is essential for the organisation to make sure that they are hiring and are
having effective leaders which can help the organisation in managing their workforce and will
also help in making sure that the teams within the organisation is working effectively and
efficiently (Kuang., 2020). It is essential for the organisation to make sure that the leaders of the

organisation are providing effective directions to the teams so that they will be able to complete
the task so that the task will be submitted without any missed deadlines.
It is essential for the organisation to make sure that the leaders are taking innovative approaches
according to the complex business environment which can help them in creating a workforce
which is talented and know their work. The four roles of leaders in today's world is visionary,
architect, coach, catalyst. The leader must make sure that they are listening to the new ideas and
innovative concepts of employees and must make sure that they are including effective measures
in their decision making procedure. It will help the leader in motivating the employee and will be
sure that the organisation is able to enhance and improve the performance of the employees. It is
essential for the organisation to make sure that they are working and are providing satisfaction to
their employees as it will help them in keeping their workers.
CONCLUSION
From the above written report it is concluded that human resource is one of the most
essential resource for the organisation and it is essential for the organisation to retain their
employees. Increased employee turnover is not only bad for the reputation of the organisation
but is also bad for the finances of the organisation. The organisation meeds to make sure that
they are providing positive and healthy working environment to their employees which will help
them in providing job satisfaction to their employees. The leaders also play a major role in
influencing the workforce of the organisation. It is essential for the leaders to make sure that the
workers of the organisation are working according to the goals and objectives of the
organisation.

REFERENCES
Books and Journals
Fazen and et. al., 2020. Occupational lung diseases in the 21st century: the changing landscape
and future challenges. Current opinion in pulmonary medicine, 26(2). pp.142-148.
Gmeiner and et. al., 2020. New Values for New Challenges: The Emergence of Progressive
Commons as a Property Regime for the 21st Century. Ethics, Policy & Environment,
pp.1-21.
Harvey, D.R. and Mahard, M.R., 2020. The preservation management handbook: a 21st-century
guide for libraries, archives, and museums. Rowman & Littlefield Publishers.
Ignatskaya, M.A. and Malykhin, D.R., 2021. Extremely High Environmental Turbulence as a
Challenge to 21st Century System Management. RUDN Journal of Public
Administration, 8(2). pp.115-127.
Khan and et. al., 2021. Governance Models for Latin American Universities in the 21st Century.
Springer Books.
Kuang, W., 2020. National urban land-use/cover change since the beginning of the 21st century
and its policy implications in China. Land use policy, 97. p.104747.
Marshall, M.R., 2020. Rock Art Conservation and Management: 21st Century Perspectives from
Northern Australia (Doctoral dissertation, The Australian National University
(Australia)).
Sunderland, G. and Stewart, I., 2020. Police leadership in the 21st century. Australian Policing:
Critical Issues in 21st Century Police Practice. p.39.