Business Context: SWOT and PESTLE Analysis of Ryanair
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This report provides a comprehensive analysis of the business context of Ryanair, including SWOT and PESTLE analysis. It identifies the main problems faced by the company and proposes management concepts and theories to address them.
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Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 1. SWOT and PESTLE analysis for Ryanair..............................................................................1 2. Identify main problem of Ryanair...........................................................................................3 3. Management concept and theories..........................................................................................4 4. Experience of this report.........................................................................................................6 CONCLUSION................................................................................................................................6 REFERENCES................................................................................................................................8
INTRODUCTION The business context encompasses an understanding of the factors influencing the business from different perspectives where involves how decision are taken and business is ultimately trying to obtain. The business context is used by IT to recognise key applications for the execution of its strategic initiatives(Bates and Robb, 2016). This report is based on the Ryanair which is famous Irish budget airlines founded by Christopher Ryan, Liam Lonergan and TonyRyanintheyearof1984.InpresenttimecompanyfacetheproblemofBrexit uncertainties, staffing problem and increasing costs. In this report contains SWOT and PESTEL analysis and identify the main problem of business through analysis. Along with propose a solution of problem through management concepts and theories like contingency, situation system and concepts controlling and coordination and in the end write experience about the report. MAIN BODY 1. SWOT and PESTLE analysis for Ryanair SWOT Analysis: It is a set framework which is utilising to analysing the performance of company and identify company's competitive position and to develop strategic planning. There is conducted SWOT analysis of Ryanair airline to identify internal issues that impact on the organisational performance:Strength: The main strength of this business that it is established in the European market where cover about the 200 destination and 1800 routes. Due to have its large size of business is able to achievement economies of scale and help keep ticket pricing is low. Ryanair airline provide facility of online ticket reservation system by which customer could manage their travel plan without relying through any travel agent.The another strength of business that stable financial performancethat helps to get growth in the market and get rid of competition by the predatory pricing. The strategic decision policy is strength for business that shows positive impact and number of clients has increased due to prefer to neglect agency and to check, compare and purchase ticket them selves (Beaverstock, Derudder and Faulconbridge, 2016).Weakness: Recently company face the weakness of increase cost of tickets that impact on the customer perception and Brexit uncertainties that direct impact on business abilities. 1
Along with its reputation is far from being favourable of its market served. The company face the problem of poor customer service, difficult service agreements to enhance profitability of business. The Ryanair airline has covered large market in UK that disclose the airline in regard of Brexit risks and impact on the growth away from UK market to concentrate on continental Europe to combat this weakness.The Ryanair focus on price does not services as a result it create problem of less customer services and disappointed with this.Opportunity: The strong market position in Europe provide opportunity to get growth and success in business. At the same time deducting its environmental impact and fuel consumptionby proper utilisation of state of the art aircraft. Due to good design of aircraft company get more orders from another countries which is helping to increase profitability. Recently, Ryanair has implemented in a broad mannerprogramme to provide effective customer service and expectation which is another opportunity to outperform rival films in the increasing competition(Burgstaller, Steiner and Schrefl, 2016). Threat: The company face the threat of increase charges of Airport and navigation at AENA airports and ATC increase at Italy. Along with air travel taxes represent a higher percentage of the price and currency movements related with it. Additionally in present time company face the problem of negative media coverage in regard of customer services, employee relations and disputes. PESTLE Analysis: It is a framework which is utilised to understand the impact of external factors that direct impact on the performance of business. There are identified all factors which impact on the Ryanair airline in direct manner such as: Political: The UK government charges the highest taxes from the air line industry globally on passengers flying from UK both on short and long travelling. The airline of Ryanair is registered in Ireland but mainly work conducted from the UK. Thus, unfavourable Brexit results impact in negative manner not just on Ryanair but also on other airlines in the United kingdom. EU has directive for proscription to set up to airline and playing fields and the approach has been shown in the political developments in context of various nations. Economical: The instability in the fuel is main problem of airline industry. After the Brexit create problem of recession in the UK and people do not favour to travel by the flight. In 2
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present time air line industry face the problem of down fall in passenger travel that shows negative impact on the profitability.The economic recession analysed by the airline industry and face reduction in growth and success(Child and et.al., 2017). Social:Thisfactorismainlycharacterizedthroughdemographictrends,ageing population and changes in customer perception. It is difficult to analysis the habit of people because some people like to short and long distance travelling. Ryanair face the problem of the changing social trends in regard of travelling. It is a Irish airline where all the members are polite and hospitable. Britishpeople have interested to go for travelling in holidays so changing habit of people will impact on business activities. Thus, this will contribute for sales increment step by step as the low cost flights are mainly preferred by UK passengers. Technological: The growth of internet and improvement in the technological creation has developed new changes in airline industry. It provides different facilities to people mainly businessmen to continue their work at flight. The technology advancement has been become reason of success for Ryan air. There is identifying some aspects that will help only airline to integrate with digital channels into circulation and marketing approaches. Legal: The main legal challenge face by the European airline industry go around the Brexit referendum. Additionally, political and economic doubt of UK in regard of future aviation laws conducting in between united kingdom flights. The Ryanair airline face the problem of ownership because these airports are govern by government and fully privatized. EU has recently introduce some legislation in regard of the airline industry which is not easy to follow by the Ryanair and sufficient rights to passengers, who travel from EU countries(Davis, 2017) (Dörndorfer and Seel, 2017). Environmental: The most recent circumstances face by the air line industry of changing weather in UK and face heat waves in frequent manner. Even Ryanair is using a modern and effective designing based aircraft fleet. The company have virtually network with other countries so it is more undependable for all environmental laws & legislation. 2. Identify main problem of Ryanair There are conducting SWOT and PESTLE analysis of Ryanair airline in order to identify the problems that impact on the business performance in negative manner. On these problem require to business focus attention and analysing the reason of origin this problem.There are 3
identifying the main problem in the busies ofincreasing cost of tickets, Brexit uncertainties, customer services, employee relation and disputes. Increasing costs: The Ryanair company always provide their services in low cost but due to increasing price of fuel and apply some legislation that increase the cost of business. As a result business increase the cost that impact in negative manner because it reduce no of travellers of a business. The company mainly famous for low cost and mostly people prefer to travelling through other transportation(Kupec, 2016). Brexit uncertainties:The activities of Brexit on UK and EU airline industry because they are changing their own rules and regulation of this industry. It creates recession in UK that impact on the income level and do not prefer to travel by the flight. Thus, it is directly impact on the revenues and loss their worth. So for this require to company arrange fund for future activities and prepare some strategies to face these problems effectively. Customer service: The customer of Ryan air industry do not satisfied with the customer services because they are not fulfilling all the requirements on time. As a luxury airlines they are not offering advanced facilities to people and in business class require to good facilities that was not provided by the business. The company must focus in this problem because customer satisfaction is most important to conduct business activities otherwise it reduce number of passengers. Employee relation and disputes: To operate business effectively require to maintain good relation with the staff members and try to ignore conflicts that arise among staff members. For this require to arrange games and events where they meet with each other and understand the style of work. Staffing issues: In present time company face the problem of less staff and remaining are not working properly due to lack of direction. It impact on the profitability as adverse manner. It is required to sort out this problem effectively other wise it become big problem for the business (Meyer and Peng, 2016). 3. Management concept and theories There is conducting SWOT and PESTLE analysis to identify the problem that impact on the business organisation. For this apply different management theory such as: System management theory: This theory is believes that a system is a collection of different parts that carry out together to achieve specific goals and objectives. This system 4
continuants interact with environmental activities and support business to sort out the problem in effective manner. Such as Ryan air apply this theory and apply system in open and close manner. The close system has been not affected by the external activities but a open system affected environmental system. There is identified the problem of customer services, employee relation which is revolved through this theory because in Ryan air conduct all the activities in systematic manner and management of business consist of observing inputs, throughputs, feedback loops and apply all the require changes that impact in positive manner on the system of business. When company follow all the rules so deduct the problem of customer services effectively(Shi, Li and Bigdeli, 2016).Situation management theory: This theory apply by the management to tackle different situation that arise in the organisation any time and solve through only this theory. The Ryan air face the problem of Brexit Uncertainties that impact on the business activities. It is not predetermined by the company so for this apply the situation management theory. It is effective way of administration due to adapts to the team's requirement and set a advantageous balance for the overall business. Many time company face the problem of different situation that require to sort out that time otherwise it is not good for the business. Contingency management theory: This theory of management is mainly depended on the contingent, dependent upon the interplay in between the application of management behaviours and particular consequences. When in the Ryan air arise any contingent situation the time apply this theory. There are identified that problem of increasing cost whether company famous for the low cost so arrange this problem apply the this theory. It supports to sort out these circumstances and effectively run their business activities in proper manner(Susomrith and Suseno, 2017). Management concept: There is applied two management concept that helps to Ryan air to sort out the problem effectively that are mentioned below: 1.Coordination: To set up effective relation with the staff members require to Coordination with each other that helps to know their personal professional problems. According to that company prepare effective strategies and provide supports for their work in proper manner. There is identified the all the staff members are not open with employer as a 5
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result create problem of satisfaction and they leave job. So conduct meeting and coordinate with each department where meet with each other and help in their work. 2.Controlling: According to this concept require to control on those activities that shows adverse impact on the business. For this require to control cost that shows negative effect. There is identified some problems of increasing cost due to increase price of fuel so for this deduct unnecessary amount then take right decision ion context of business(Torres and Sidorova, 2019). 4. Experience of this report Herein I can share my experience to prepare of this report which is some times is good and some times is bad. At the starting of this report conduct research to analysis internal activitiesof businessandidentifyallweaknessand threatsthatimpacton thebusiness performance in negative manner. After analysis I identify that how to these problems are arising in the business and impact on the performance. There are identifying the problem of Staffing issues, customer services, increasing cost and many others. To identify these problems face many problems because for this require to collect information from internal sources. Many people did not corporate with me and many people doubt on me. So for this I can join this company and collect all the information that helps me to prepare this report. After internal analysis require to analysis all the external factors that impact on the business efficiency in positive as well as negative manner. The political condition of UK is changeable because it effect by the Brexit so company change their rules & regulations effectively. For this research require a team who have knowledge about different factors. So for this find those person and lead them. Every person give a particular factor and conduct research to find that which activities impact on business performance in positive and negative way. I can collect all the information and identify different threats that majorly impact on business and require to sort out these problems with the help of different tools. So for this I can apply different management concepts and theories that helps me to tackle these problems effectively. CONCLUSION From the above report it has been concluded that all the activities of business conducted as per the requirement of business. To analysis the internal and external activities require to apply SWOT analysis that helps to identify which factors impact on the internal performance of 6
business ad through PESTLE analysis identify that which external factor impact on the business in direct manner. Through both analysis identify the problem in business of Brexit uncertainties and increasing cost that impact on the performance of an organisation. To resolve these problems apply the theory of scientific management, system and situational theory. With the help of managing concept sort out the problem of increasing cost through controlling and employee relation and dispute resolve by the coordination in business. 7
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