Leadership and Management Styles

This assignment examines the distinct roles of leaders and managers within an organization. It explores various leadership styles and their effectiveness in different situations. The discussion also delves into management practices, emphasizing the importance of maintaining customer relationships and implementing strategic approaches to achieve organizational goals.

CONTEXT
OF
BUSINESS

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
1. History and Summary of chosen organisation........................................................................1
2. Vision, leadership style, different strategies and management practice.................................2
3. Implementation of vision, leadership style, different strategies and management practice
with example...............................................................................................................................3
4. Suggestions to improve the use of policies.............................................................................4
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
Leadership and management important part of any organisation that can affect to all
business activities and help to gain success and growth from long time perspectives (Boonla and
Treputtharat, 2014) . Leadership is process of directing, guiding and influencing to people with
the behaviour and work of other towards achievement of specific goals in the particular situation.
Management is the systematic process that can be done by manager to execute particular plan. In
the process consist of planning, organising, directing and controlling. The practice of
management related with different methods and strategies that is used by company to assure
about their effectiveness. To understanding the report selected company Tesco plc, which is a
brutish multinational groceries and general merchandise retailer. In the particular report focused
on leadership, management and development of people. Beside from discuss the development of
appropriate policies and strategies with in a changing environment to meet stake holder interest.
In addition, analysis the design and development of organisations (Mazak and Huemer, 2015).
MAIN BODY
1. History and Summary of chosen organisation
Tesco plc is a British multinational groceries and general merchandise retailer. The
headquarter of a company in Welwyn garden city, Hertfordshire, England, United kingdom. It is
well position company that was known as third largest retailer in the world on the basis of gross
revenues. On the basis of revenues it is positioning as ninth number in the retail world. The
company have many shops across the seven countries such as Asia and Europe. It will become
market leader in the retail industry in the reference to groceries in the UK, Ireland, Thailand and
Hungry. There are identified that company have approx 28.4% market share. Firstly Tesco based
in 1919 by Jack Cohen as a group of market stalls. It is firstly known As Tesco in 1924 after that
they was purchased a shipment tea from T.E. Stockwell and united those sign with the first who
letters of his Surname after than they are opened first shop of Tesco in 1931 in Burnt Oak,
Barnet. In few year they can continue extend their business in 1939 and the shops has been
opened about to 100. The company has been listed on the London stock Exchange and their
constituent of the FTSE 100 index. The products of the company supermarket, hyper market,
super store and Convenience shop (Bratton and Gold, 2017) . There are number of employees
about to 460000 and operating income £1,644 million and revenue £57,491 million and net
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income of company £1208 million. The company has working in different sectors so they heave
different subsidiaries Tesco Store Ltd, Tesco Ireland, Tesco family Dinning Ltd, Tesco Bank,
Tesco mobile, Booker group, Jack's and Dunnhumby. The website of a company
www.tescoplc.com.
2. Vision, leadership style, different strategies and management practice
Vision – It is states that an aspirational detailed of what an organization would like to
attain or accomplish in the between of mid term or long term future. It can provides statement
and clear guidance regarding to current and future strategy. It is also related to mission because
both are inter connected and help to an organization to fulfil all desire. The vision of the
company to serving shoppers a little better every day. It is divided into different elements which
is -
 Wanted and needed around the world
 A growing business
 Full of opportunities
 Winners locally whilst applying our skills globally
 Modern, innovative and full of ideas.
 Inspiring, earning, trust and loyalty from customers our colleagues and communities.
Leadership Style – It is the type of activity which can selected by an individual to
encourage and lead to people in specific direction. In the context of organisation a leader can
perform their activities according to situation and handle all types of problems according to their
duty. A leader can apply different type of strategies in order to boost and motivate to employees
regarding to task, which can help to achieved goals and objectives of a company. There are
defined different style of leadership that can adopt by leader to lead people in business. Types of
leadership style like autocratic, democratic and participative (Psychogios and Garev, 2012) .
In Tesco plc's management can selected Democratic style of leadership that will also
known as participant leadership, in the particular style leader can give to chance of their
employee after listing their take decision. In Tesco have many leader that can motivate to
employees on time to time and continue provide their services of customers. The management
can provide selected leaders in each department in order to handle organisational process. The
management appoints the role & responsibilities of leaders to implement strategic decision with
the help of communication through meetings and doing a follow up on the staffs and get quality
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services to operate company in effective way. The style of leadership can follow by the leader in
limited way and every department have a particular leader that can appoint by the management.
Management strategies and practice – The management strategies and practice consider
as procedure in the context of an organisation which is focus on the productivity and operations
of an organisation. The selected organisation can apply different management practice to manage
all business activities in effective manner. It can created on the basis of beliefs and values that a
company wants to attach themselves (Yeh and Roca, 2012) . Management strategy of the
company has enabled the company not only to strengthen the core UK business but also to
expand successfully into a range of new markets. It is a technique that are apply by the manager
to manage and improve gaps in management. There are determine the management strategy of
company to assess the main objectives that Tesco's business strategy to make over sustainable
and long term growth. The company mainly consecrate on world wide expansion and focused on
expand business on global way into Asia and Europe.
Management practice of Tesco plc they are focusing on customer relation regarding to
their companies because they have five market sector to where is need to focus they are - (1) It's
core UK business (2) Appropriate communities in relation to operations (3) non food products
on the far side offered in store (4) retailing services and (5) international markets. They are
continuing communicate with their clients and provide all appropriate facilities and they are
taking feedback from their customers. The business of the Tesco is the important part of UK
business because it play essential role to develop UK economy. The whole business of Tesco in
accounts for 70% of group sales and they have already 3400 stores which are employing 310000
people in UK (Rusu, Avasilcăi and Huţu, 2016) .
3. Implementation of vision, leadership style, different strategies and management practice with
example
Vision of the Tesco is related to loyalty of customer or employees and they are mainly
focus on innovation. So as an implementation they are focusing to adopt new technology to
innovate new products and apply in ideas to attract more customers. It is largest retailer company
which is leading as third no so it is important to leading as no one and did not lose their position.
In the context of vision the leader can direct to their team to help achieve vision of the company
and they are time to time motivate to employees.
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Leadership style implement in Tesco democratic where take advise from their employees.
There is a case related to maintain relation with customer that customer relationship management
apply by Tesco so it can investigate the data of customer with the help of different schemes
(Beamish and Lupton, 2016). That time a leader can allow to their team member to select
appropriate scheme that can help to know perception of customer regarding to their products and
services. In the style ending decision taken be the leader and particular case takes several ways in
which Tesco tried to offer its customer and best available services.
The practices can follow by the managers of the company when they are facing critical
situation in company that need to solute in effective way. Under to management practices they
are applying best approach where allow to participate all employees and take advise regarding to
particular issues. Many times to management can not able to take tough decision that time they
can take help from their staff member and they are providing appropriate suggestions. Feedback
from the employees are taken before the final call that has become possible due to collaboration
and coordination with management. The company has identify different issues like employees
can failed to understand their roles and responsibilities which they solved by establishing
common language in the work force.
It is well know supermarket that can measure all activities to maintain positive image in
the market. Foe example the first and foremost step that leaders took was by managing diverse
group of employees appropriate training was given to them under company's training and
development programme. At the time of orientation all employees can listen carefully about the
roles and responsibilities and understand every thing from their mentor. They are time to time
provide help.
4. Suggestions to improve the use of policies
The company has followed democratic style of leadership that will be good because it
will motivate to employees for doing work in effective way (Fasone and Zapata-Aguirre, 2016).
So they need to maintain particular style and involve employees in decision making process
many times thoughts and ideas work of employees. For management practices they can maintain
relation with customer so for that need to continue communicate with customer and taking
feedback regarding to different services. It can help to know different perception of different
peoples. The effective leadership style can makes a leader perfect and help to encourage of
people in effective manner. It is recommended that to maintain good relation with their team
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because it can help to complete task in appropriate time. Leadership style can based on the rules
and regulations according to organisation and considered by employees views.
The management department can select to leader according to their skills because they
know about their strength and weakness and it can help to select right person for right job. The
human resource department can play important role in management strategy and practice because
it can manage all thing in systematic manner. The company has to expand their HR policies and
clarify all thing to employees. To particular task take meetings and conferences to avoid
misunderstanding. There is need to applied strict policies to control employees and control
discrimination at the work place (Tung, 2016) .
They can improve many more things which is make weaker ans stable at No third
position so company has to compare their performance with leading company and apply those
affective things that can help to makes perfect.
CONCLUSION
As per the above discussion it has been concluded that a leader and a manager both the
important for a company because both are plays their roles and responsibilities in different types
of situation. The leader is appoint by management in each department and according to situation
they can select their leadership style. For management practice need to maintain relation with
customer. There is need to apply different management strategy to manage all operation and help
to achieve vision, mission and goals of an organisation.
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REFERENCES
Books and Journals
Boonla, D. and Treputtharat, S., 2014. The relationship between the leadership style and school
effectiveness in school under the office of secondary education area 20. Procedia-Social
and Behavioral Sciences. 112. pp.991-996.
Beamish, P. W. and Lupton, N. C., 2016. Cooperative strategies in international business and
management: Reflections on the past 50 years and future directions. Journal of World
Business. 51(1). pp.163-175.
Bratton, J. and Gold, J., 2017. Human resource management: theory and practice. Palgrave.
Fasone, V. and Zapata-Aguirre, S., 2016. Measuring business performance in the airport context:
a critical review of literature. International Journal of Productivity and Performance
Management. 65(8). pp.1137-1158.
Mazak, A. and Huemer, C., 2015, December. A standards framework for value networks in the
context of Industry 4.0. In 2015 IEEE International Conference on Industrial
Engineering and Engineering Management (IEEM) (pp. 1342-1346). IEEE.
Psychogios, A. G. and Garev, S., 2012. Understanding complexity leadership behaviour in
SMEs: Lessons from a turbulent business environment. Emergence: Complexity and
Organization. 14(3). p.1.
Rusu, G., Avasilcăi, S. and Huţu, C. A., 2016. Organizational context factors influencing
employee performance appraisal: a research framework. Procedia-Social and
Behavioral Sciences. 221. pp.57-65.
Tung, R. L., 2016. New perspectives on human resource management in a global
context. Journal of World Business. 51(1). pp.142-152.
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