Continuous Improvement and Innovation Review for Worlducation

Contents
Section 1: Continuous improvement and innovation review..............................................................2
Section 2: Plan and implement continuous improvement and innovation .........................................8
Section 3: Continuous improvement and innovation monitoring and evaluation..............................16
Student name:
Assessor:
Date:
Business (and work area if
relevant) this assessment
is based on:
Role:
What role will you
assume?
How does this role
contribute to the broader
work goals?

Section 1: Continuous improvement and innovation review
Summarise the business or work area.
Review organisational
documentation
Which documents did you
read?
Which policies and
procedures will guide your
approach to approvals,
project management and
change management?
Attach the documents
(including the notes you
made as you read them) to
this section of the portfolio.
Attach the policy and
procedures (including the
notes you made as you
read them) to this section
of the portfolio.
The documents which were opted by the company for the
purpose of continuous development and performance
increments were, Strategic plan, Operational plan and
organisational structure(Beard-Gunter, Ellis and Found,
2019).
The internal and external communication policies and
procedures will guide the approach to approvals, project
management and change management.
Products and services
What are the products and
services?
The Worlducation produces a variety of computer tablets as thy
realised that the fast growing world requires the effective ways
of technology. Their market segment is B2B, focusing on larger
sales and minimised the potential number of problems. The
long term plan of the worlducation is to tackle a business to
consumer strategy B2C.

Objectives
List the key business
objectives.
The main objective of the business is to be the change and
assist a world without illiteracy by changing the way children
pick up at school and the number of schools that have access
to technology. (ChoudhariDhoble and Panchal, 2020). The
business also wants to be well led, high performing, profitable
and accountable.
Key decision makers
Who are the key decision
makers (stakeholders to
whom you will report or
seek advice from)?
The stakeholders which me and my team holders would be
reporting to are, the senior manager, the Hr team for
performance management, The operational management o
look at the various functions in the organisation and also
maintaining effective communication channels with all
stakeholders to ascertain industry requirements and then
develop products and manage services accordingly.
Operational processes
Describe key operational
processes.
The various operational processes are been organised by the
company such as, finalisation of proposal for cloud- based
solution, research into cloud- based solution, finalisation of
cloud-based solution etc.

Supply chain
Summarise the supply
chain associated with the
work area or organisation.
Worlducation has a tough supply chain that starts when a sale
is made usually via a sales representative or through an online
questions that are handled by the sales team. Sales are
prerecorded in an internal Enterprise Resource Planning
System (ERP System) which informs the operations team that
an order needs to be delivered. The operations team confirm
the sales order and empower the delivery of a manufacturing
request to the factory in Hong Kong(Foley, 2020).
Manufacturing team in Hong Kong notes the order conditions
and delivery details and merge this within its production
program. The order is manufactured, and the operations team
set up the freight and shipping straightaway to the customer.
Performance Improvement
Which strategies are
currently used to monitor
and evaluate the
performance and
sustainability of key
systems and processes?
Discuss the current
continuous improvement
systems, processes, and
innovations being used.
Worlducation started 2021 with a huge sale to a school in
Portugal. Although it was a big start, the context for the rest of
the one-fourth was highly unsure due to COVID-19. The drastic
increase in the number of customers is great news for sales, It
is estimated the ongoing costs for such a system are around
$12.50 per user and will help maintain and individualise the
customer service. The current continuous improvement
systems used by the company was keeping the operations
fluent and the staff members were also being motivated and
supported in such a way so that the workload can be
minimised and also the productivity can be increased(Hillman
and Chheda,2021). The use of upgraded technology has
helped the organisation to work more effectively and efficiently.
The Worlducation has also improved the ways of
communication with its various users and the employers too, so
as to be more clear and understandable.
Policies and procedures
What are the
organisational
requirements for approvals,
change management,
project management and
knowledge management?
The Worlducation aims to enhance and reinforce the vision and
strategic priorities and changing the management across the
organisation. The company is also encouraging the various
communication platforms, tools and information sharing
collaboration systems so that these policies can help them to
ensure the compliance with relevant legislative requirements.
Worlducation has several internal communication channels
available for communication, approvals, project management,
change management and knowledge management as well.

Summarise and analyse current performance to identify changes and improvement opportunities.
Analyse performance to
identify performance
variances from existing
plans.
Summarise the
performance outcomes of
your business.
Include mathematical
information in your
summary
How has the current
business performance
varied from what was
planned?
Attach documents
showing performance
information as evidence
that you’ve collected the
information.
If the company want to improve their performance so they
need to analysis , daily activities of the company and performed
by comparing planned activity cost against the actual activity
cost to identify variance. Along with it helps the company to
making the effective strategy plans to achieve their
target(Kohlegger and Ploder, 2018) ..
Identify and analyse
trends and opportunities
Describe current trends
and opportunities
associated with industry
in which the business
operates.
Analyse how these trends
and opportunities impact
the business.
If the company wants to identify the opportunities and trend,s o
they need to compare the business date over time for find out
the constant result to develop the strategy. Along with they
need to doing proper research to grab the opportunities.
Analyse supply chains and operational and service systems to identify changes, improvements, and
new ideas
Perform Gap Analysis using the table provided to describe the current state of the supply chain and
operational and service systems and the desired state of the supply chain and operational and
service systems. Also identify solutions to bridge any gaps and the cost-benefit calculations of the
solutions. You may identify more than one solution per issue