Importance of Establishing a Formal System for Continuous Improvement

Question and answer

TASK 1
Explain the importance of establishing a formal system and process to support continuous
improvement. Provide two examples of systems and processes used in continuous
improvement when discussing your answer.
Continuous improvement are helps to driving both the improvement of products and
process. The organizations are use this approach for enhancing the business ins order to increase
the value of products of services. Example, Survey are conducted in order to identify the
efficiency people and the learning outcome so that it helps to develop the continuous
improvement.
Outline a decision-making process.
Decisions making process are based on some steps such as identify the goal regarding the
effective strategy and then gathering the information in orders to weigh the option. Also, it is
necessary to make the decision and alternative also so that it will help to take better decision so
that everyone can evaluate the decision accordingly.
List common organisational policies and procedures relating to digital systems, decision-
making processes and continuous improvement systems.
Item Policies and procedures
(two/item)
Digital systems Cyber security
Decision-making processes Agenda building, implementation
Continuous improvement
systems
Evidence based approach
Relation to Explanation (40-80 words/business system and
requirements)
Knowledge management The effective change management are including active
knowledge and leveraging existing process regarding the
product knowledge. Also, to capture knowledge are help to
gain at the time of implementation of change for all the
stakeholder.
Quality There are some quality management principle related to

Relation to Explanation (40-80 words/business system and
requirements)
continuous improvement related to ongoing improvement of
services and product through the process which are related to
incremental and taking break through.
Performance management This is related to the human centered such as promoting,
evaluating or improving the performance of employee. This is
enabling for the organization for creating trusted environment
that are help for own development.
Sustainability Sustainability helps to make the improvement on the basis of
measurement for makings sure about the improvement.
Task 2.1
Before the training session
 Prepare a PP presentation to cover all the required points. Submit the PP with your
assessment.
 Prepare to train the managers.
 Review the current CI policy and identify improvements.
 Prepare to facilitate the brainstorming and planning session.
During the training session
 Present and train the managers on:
The definition of continuous improvement-
It is defining as the ongoing improvement of services and products or the services on the basis of
incremental improvement that are help to developing the knowledge.
The benefits of implementing continuous improvement systems and processes in the workplace-
There are many benefits that are related to the continuous improvement such ass improved
product quality, increasing productivity and efficiency, decreasing the cost etc.
Two continuous improvement models/approaches.
 Plan do check act are including the four stage that are help to resolving the problems such
stages are testing solutions, assessing result, implementing the on etc. Company can use
this approach in order to resolve the problem of paperless.

 DMAIC are help to analyse the root because that are related to the define, measure,
analyse, improve or control. All the stages are helps to solving the process so that it helps
to find the causes and relevant solution. Total quality management refers to the continual
process which are help to detecting or eliminating the error in the training and
manufacturing.
Present and discuss:
The current CI policy and improvements. Make decisions on what improvements implement in
the current policy.
 For example, for effectively managing the workload on the daily basis helps to complete
the project before deadline efficiently. To prioritizing the tasks are helps to measure the
observation that are related to the performance.
Facilitate a brainstorming session
John- hello guys....
Maria- HI
Peter- hello John
John- Have you heard about brainstorm session? So let’s discussed it.
Maria- Yes I know about
There are some stages that are need to follow in the brainstorm session such as-
Defining the problem- The problem is related to the go paperless.
Peter- then, Layout the meaning of sustainability- People is doing excessive use of paper so it
necessary to reduce the used to save the environment. Also, they cause the board and marker to
record the tasks or other detail.
John- Inviting right people- to invite only those who are interested be the part of session.
Maria- Set the agenda- In this stage the tasks given to people so that it helps to set the agenda
regarding paperless task.
Peter- Holding the session- This is the last stage that are related to complete the session by
completing all task and stages.
John- It is a great session it is necessary to adopt in the organisation so that people will more
focus on sustainability.
After the training session
1. Document the improved CI policy and procedures.
Document continuous improvement policy and procedures are as follows-
Plan: Identify the opportunity and plan the change. For the chosen company it has been
identified that go paperless are help to developing the save the papers.