This article discusses the concept of contractual liability and exclusion clause. It explains the general rule and exception to the rule of exclusion clause. The application of these concepts is discussed in the context of a case study involving Titanic Global Octopus and UpliftMovers. The article concludes that UpliftMovers can only be held liable for $1000 as per the exclusion clause, and the employees cannot demand damages from the company since no contract has formed between the parties regarding the safety of their personal belongings.