Student Guide and Assessment Feedback

This assignment involves a comprehensive review of the provided student guide and assessment materials. The learner evaluates the ease of use, understandability, appropriateness, and overall suitability of the learning materials. Furthermore, they assess the clarity and variety of the assessment tasks, providing feedback on any issues that need addressing.

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Assessments
Completing your assessments
You will find as follows the assessments you will need to complete for this unit of competence.
You will need to complete all of the assessments.
To complete the assessments you can do either of the following:
Type your answers directly into the document and print off and sign each page, then post to
RETS
or
Print off and hand write the answers, sign each page, then post to RETS
YOU MUST COMPLETE AND HAND IN THIS ENTIRE DOCUMENT.
If we do not receive the entire completed work book it will be sent back unmarked.
YOU MUST WRITE YOUR NAME, SIGN AND DATE EACH PAGE OF YOUR
ASSESSMENT
Sending in Assessments
All written assessments and evidence must be legible. When you are completing your
assessments and collecting your evidence keep in mind the elements and performance
criteria– you will find these at the front of the Learners Guide. Your assessor will be
assessing you against all of these things. If you need more information on assessment go to
your ‘Student Assessment Information Booklet’ which is in your traineeship kit, alternatively
speak to your assessor.
Ensure that all necessary parts of the Assessment Cover Sheet are signed. You will see these
are indicated with an ‘’. You will need to have your workplace supervisor also sign the
necessary sections.

Remember: if you are posting your assessments and evidence always keep a copy or scan of
all of your work. RETS is not responsible for any material that is lost in the post or does
not reach our office.
Identifying what you have already done
Before you begin, look through this guide carefully to get an idea of the topics covered. You
may have already developed some of the skills and knowledge covered in this unit of
competency, through your work or in a previous learning program.
If you can demonstrate that you already have the skills and knowledge required to complete
this unit of competency, you may not need to undertake all of the learning. You may be able
to have your prior learning recognised through a process called Recognition of Prior Learning
(RPL) or Recognition of Current Competency (RCC). If you think you may be eligible for
RPL or RCC, try to find as much evidence as you can to show that you have the particular
skills and knowledge relevant to this unit of competency.
Evidence to show your skills and knowledge may include:
qualification documents
evidence of employment, for example, pay slips, position description
work references
work samples, for example, letters, memos
other training, for example, on the job training, computer training, and communication skills
workshops
If you feel you may be eligible for RPL speak to your tutor

About the Unit
CPPDSM4028A Identify and analyse risks and opportunities in the property industry
ELEMENT PERFORMANCE CRITERIA
1 Identify risks and
opportunities .
1.1 Information on actual and potential risks and opportunities is collected and
assessed for currency, accuracy and relevance according to organisational
requirements .
1.2 Terms of reference are determined in consultation with relevant people and
information is updated, modified and maintained according to organisational
requirements.
1.3 Structured plan for identifying and assessing likelihood of risk and
opportunity is developed according to terms of reference and agreed timeframes.
1.4 Limitations in identifying and assessing risks and opportunities are
recognised and assistance is sought as required.
2 Analyse risks and
opportunities .
2.1 Identified risks and opportunities are analysed for validity and reliability
according to organisational requirements.
2.2 Assessment criteria for measuring level of potential or existing risk or
opportunity, together with an assessment of consequences, are developed
according to terms of reference.
2.3 Gaps in assessment methodology are identified and appropriate actions
implemented according to organisational procedures.
2.4 Valid and relevant data is analysed against assessment criteria to determine
level of potential risk or opportunity according to organisational procedures.
3 Document
findings .
3.1 Risk and opportunity assessment findings are documented and distributed to
relevant people according to organisational requirements.
3.2 Feedback on findings is actively sought to ensure accuracy and relevance of
information.
3.3 Findings are updated as required and incorporated into risk and opportunity
assessment plan for future management decision making.
3.4 Information is securely maintained with due regard to confidentiality, and
organisational and legislative requirements .

CPPDSM4057A Monitor a safe workplace in the property industry
ELEMENT PERFORMANCE CRITERIA
1 Provide
information on
safety policy and
procedures in the
workplace .
1.1 Relevant provisions of OHS legislation and codes of practice are accurately
and clearly explained to team members.
1.2 Documentation is developed and maintained to support implementation of
OHS policies and procedures .
1.3 Recommendations are made to improve effectiveness of OHS and workplace
policies and procedures.
2 Implement and
monitor
participative
arrangements .
2.1 Consultative processes are implemented and monitored to ensure all team
members have an opportunity to contribute to management of OHS in the
workplace.
2.2 Health and safety issues raised through consultation are resolved or referred
to relevant people for resolution according to organisational requirements .
2.3 Outcomes of consultation over OHS issues are reported to team members
according to organisational procedures.
3 Implement and
monitor hazard and
risk control
procedures .
3.1 Existing and potential risks and hazards in work area are identified and
appropriate actions are implemented according to OHS policies and procedures.
3.2 Individual and team adherence to control risks and hazards in work area is
maintained and monitored according to organisational requirements.
3.3 Inadequacies in existing procedures to control risks are identified and
appropriate actions are implemented according to organisational requirements.
3.4 Cause of hazardous events is investigated according to legislative
requirements and organisational policies and procedures.
3.5 Measures to minimise risk and prevent recurrence of hazardous events are
implemented based on hierarchy of control and own role.
4 Support OHS
training .
4.1 OHS training needs of individuals and teams are identified and discussed
with relevant people according to organisational policies and procedures.
4.2 Arrangements are made for addressing identified OHS training needs in
consultation with relevant people according to organisational policies and
procedures.
4.3 Coaching and mentoring assistance is provided to team members to support
the effective development of personal OHS competencies.
Assessment
Cover
Sheet
Unit/s:
CPPDSM4
028A
Date:

Identify
and
analyse
risks and
opportuniti
es in the
property
industry
CPPDSM4
057A
Monitor a
safe
workplace
in the
property
industry
TO BE
COMPLET
ED BY
ALL
STUDENT
S:
Participant’s
Declaration:
I declare
that the
material
enclosed in
this
Assessment
is my own
work.
I have
reviewed
the
assessment
for this unit
of
competence
and believe
that I have
satisfactoril
y met the
requirement
s for
competence
Supervisor’
s
Declaration
:
To the best
of my
knowledge
I verify that
the material
provided in
the attached
Assessment
Task is the
original
work of the
trainee.

.
Student’s
Signature: Date: Supervisor’s Signature:
TO BE
COMPLET
ED BY
ALL
TRAINEES
:
Trainee
Declaration
In
accordance
with my
training
plan I
acknowledg
e that I
have been
released
from my
duties to
work on my
training/lear
ning/assess
ment
activities
for this unit
of
competency
for a
minimum
of 3 hours
per week
averaged
over a four
week cycle
Supervisor’
s
Declaration
:
In
accordance
with my
employees
training
plan I
acknowledg
e that I
have
released
this
employee
from their
duties to
work on
their
training/lear
ning/assess
ment
activities
for this unit
of
competency
for a
minimum
of 3 hours
per week
averaged
over a four
week cycle
Student’s Date: Supervisor’s Signature: 

Signature:

Supervisors of
Trainees must
complete this
section
Please refer
to and use
the students
training
plan in
conjunction
with this
document.
The
trainees
designated
supervisor
is to print
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sign and
date at the
 below if
they
consider the
trainee is
competent
in this unit.
RETS
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of a trainee
until the
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competency
in the
workplace
in this unit
has been
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d. If this is
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will be
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ly returned
until this
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Units of
Competenc
y
Formal Training Details A
s
s
e
s
s
m
e
n
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e
t
a
i
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o
g
Responsibility for Training A
s
s
e
s
s
m
e
n
t
M
e
t
h
o
d
Emp
Com
Prin
d
Nam
CPPDSM
4028A
Identify and
analyse risks and
opportunities in
the property
industry
C N
/
A
See
full
TP
See full TP NRTO - RETS 

CPPDSM
4057A
Monitor a safe
workplace in the
property industry
C N
/
A
See
full
TP
See full TP NRTO - RETS 
If you are
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that the
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Signed____
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_

Short answer questions
List any organisational practices and procedures, ethical standards or legislative requirements
that need to be considered when identifying and analysing potential threats and opportunities
in a business.
Question 1: Chase Evans practices, procedures, ethical standards and legislative
requirement
There are several practices which are used by the Chase Evans in order to find the
different threats and opportunities in the business of property sector, from which SWOT
analysis is the best way. This will help Chase Evans to analyse their different opportunities
and threats.
SWOT analysis: It is the tool which helps the organisation to determine their internal
strength and weakness in the business, with that firm can find their opportunities and
threats. When the Chase Evans is planning for their business and want to achieve the goal
of business, then SWOT analyse is the best way where planning can be made successful.
To work out if something is an internal or external factor, Chase Evans need to ask
themselves if it would exist even if the business didn't. If it would, then it's an external
factor. There are several steps that are being used by the Chase Evans in order to do SWOT
analysis, the stages are as follows:
Decide on the objective of your SWOT analysis: it is primary stage for the SWOT
analysis, the Chase Evans need to keep some idea of objective at which SWOT analysis is
being done. The organisation need to ask the question from where they need to start. Such
as venture to need to introduce some new products and services, then they need to keep this
as an objective and then conduct the SWOT analysis.
Research the business, industry and market: It is very important aspect in the SWOT
analysis. Here Chase Evans need to understand their business before conducting the
analysis. The organisation need to communicate with their staff, customers and partners.
This will help them to conduct the proper research for inside and outside the Chase Evans
List the business's strengths: After conducting the research, organisation need to find
their core competencies, which means their strength by which they can grasp opportunities
and innovative changes. There may be several types of strengths that are employees,
financial resources, your business location, cost advantages and competitiveness.
List the business's weaknesses: After analysing the strength, Chase Evans need to find
their weakness so that they can able to cope up with the different weakness. These are the
disadvantages for business which can pull back to the business. These areas need to be
improved so that Chase Evans can able to grasp the opportunities in effective manner.
List potential opportunities for your business: It is very important aspect for the
business by which Chase Evans can able to grow in the market. An opportunity for one
aspect of the business could be a threat to another. Such as if the venture is going to launch
new products and services which is according to the needs and wants of the customers but
competitor is not able to do so, then it is opportunity. Such as venture is going to
implement new machinery which helps the man power to construct building fast, then this
is opportunity of the organisation.
List potential threats to your business: There are several external factors which have
great impact over the business are called as threat. There may be several factors that are
included in it such as political, social, technological, economical, environmental, legal,
customers choices and preferences etc. venture need to evaluate it in advance so that they
can cope up with these issues.
Establish priorities from the SWOT: As the majority of steps that have been analysed

above, next stage is to set the different priorities. Further the organisation will create 4
separate lists. Ideally, these lists can be displayed side-by-side so that venture can have an
overall picture of how your business is running and what issues you need to address.
Develop a strategy to address issues in the SWOT:
Review your 4 prioritised lists by asking these questions, that are as follows:
 How the strengths of the organisation to take advantage of the opportunities
identified?
 How can strengths be used to overcome the threats identified?
 What does the organisation need to do to overcome the identified weaknesses in
order to take advantage of the opportunities?
 How will the organization will minimise our weaknesses to overcome the identified
threats?
Once a risk and opportunity assessment has been completed in a business, how would you
ensure that you securely maintained this documentation?
Q2: Maintenance of the security of the documents
As the documents have been prepared, the next task of the venture is maintained
proper security of the information which is being collected so that the information can not
be used by the wrong hands. The venture need to use several measures so that they can
keep all the records or documents secure. There are several steps that need to be done by
the venture, that are as follows:
Identify the risk of security: It is very significant for the Chase Evans to analyse the
different risk that are involved in the security of information. There are several risks such
as operational, financial, reputational risk, physical and security risk etc. Organisation need
to find that what are the different factors that leads to risk and then consider it while risk
assessment.
Understanding the sensitivity of the information: After that organisation need to find
that which information is confidential and which is not and then they need to keep proper
security of the confidential information
Protecting the records in the office of store rooms: The information which is in the
physical form, the venture need to keep them in the store. And the information should be
kept proper security of the store room so that information can not be stolen
Protect the data as electronic records: The venture not use hard drive to store the
confidential information rather keep the records in the electronic record keeping system.
The organisation nee to keep proper antivirus in the system so that information can not be
stolen etc.
a) What legislation is relevant to protecting the safety of workers in a business?
Q3 (a): Laws related to protecting the safety of workers in the business.
It is very important to protect the employees from different hazards in the real
estate sectors. There are several hazards that which can cause very big danger to the life of
workers. Thus, venture need to implement different laws which are related to the health and

safety of the workers, that are as follows:
Health and Safety at Work Act 1974: It is very significant act which need to be followed
by each and every organisation. It is primary law which cover the health and safety of the
workers in the work premises. This law places a roles and responsibilities over the
employer so that he or she can take care of all the employees from different hazards.
Employers have a ‘duty of care’ over the health, safety and welfare of their staff in the
workplace. There are several aspects that are involved in this act such as managing risk,
risk assessment, Common health and safety hazards such as Electrical Checks, Keeping the
noise down etc.
b) Where can information about this Work Health Safety legislation be accessed?
Q3 (b) Health and Safety at Work Act 1974 information be accessed
There are several areas where the information about the heath and safety act be
used, that are as follows:
 To keep all the operations of the business safe and proper maintenance working
environment, plant and systems
 To maintain the safe use of workplace machinery and tools.
 Proper and safe storage, use, handling of the hazardous material and chemical.
 Proper training should be given to all the employees to maintain the safety in
health.
 Proper laws and policies should me maintained by the organisation so that
employees can work in safe environment
c) What are the legal requirements with regards to consultation between a business owner and
workers, in order to protect the safety of all in the workplace.
Q3 (c) legal requirement for the consultation between the employees and owner in order to
protect the heath and safety in the workplace
Workplace health and safety (WHS) laws needs to be done between the worker and
owner of the organisation so that employees can feel that they are safe while doing their
work in the premises. In such organisation like real estate, security is the biggest issue
which the employee face, thus, owner need to serve proper and safe environment to the
workers. These have several benefits, that are as follows:
 It helps the organisation to retain the employees

 It helps the venture to create more efficiency amongst the employees so that
productivity can be enhanced
 It reduces the illness and injury in the premises
 It reduces the expenses of the organisation which is made on the injury of workers
and their compensation.
 It helps the venture to meet all the legal obligation which is related to the heath and
safety of the workers.
Explain what is meant in risks management by the term ‘hierarchy of controls’.
Q4 Risks management by the term ‘hierarchy of controls’.
Hierarchy of controls is the tool by which venture can able to analyse the risk and
take different measures in order to reduce the risk related to heath and safety of the
employees. In other works it can be said that it is risk management. Risk management is
the process by which organisation find what are different risk, what is the sensitivity of risk
and how can the risk related to heath and safety can be resolved. There are 4 steps that are
being involved in the hierarchy of controls, that are as follows:
Identification of the risk: In this stage organisation will find out the different types of
hazards which can harm the employees.
Evaluating the different risk: After identifying the different hazards the venture will find
that what type of harm it can be done to employees weather it very serious or it is normal
Different measures to be taken to control the risk: Further, risk have been identified and
evaluated, the company will try to implement some strategies or measure by which
employees can be protected from the different harm.
Reviewing the control measures: At the end the venture will take feedback that the
planned activities are being taken properly or not?

Explain how coaching and mentoring could be used to support Work Health Safety in the
business.
Q5: Coaching and mentoring could be used to support Work Health Safety in the business.
Coaching and mentoring is the way by which organisation can have different
benefits weather it is small or large. In order to maintain proper heath and safety in
organisation, they need to mentor the employees to take several measures to proper
themselves from the different hazards. Coaching helps the new and old workers to adopt
the environment and culture of the company so that employees can work in effective and
efficient manner, this will help to maintain proper safety in the premises. It involves the
proper professional people so that they can handle the different hazards in the organisation
and employee can be free from the harm. There are several benefits when proper mentoring
and coaching is being done related to heath care and safety. The benefits are as follows:
 It increases the loyalty between the employer and employee of the organisation,
employee can have trust over the organisation that they can be properly protected
from the different hazards.
 The employees will have proper information and understanding about the different
hazards. They will come to know the causes and consequences of the hazards and
how they can prevent from the different hazards.
 It is obligation of the organisation to communicate the different information about
the hazards with the help of coaching and mentoring so that employees can be
protected from the harm of different hazards.

Case Study 1.
You are to perform a risk management analysis of a strata business. You can either carry out
the analysis on a business within which you currently work, or if you currently do not work in
the sector, you can complete this analysis on a hypothetical business.
If you are completing this on a particular business, be sure not to submit any information that
breaches confidentiality in your organisation. You will need to start by briefly describing the
business and its business environment, e.g. where it is, what it does, operating environment of
business, number of staff etc.
If you choose to use a hypothetical business, you should provide a description and context at
the start of your response so the assessor can understand the business context.
You are required to develop a structured action plan for identifying and assessing the
likelihood of risks and opportunities. In your structured plan you will need to address the
following aspects. NOTE: Ensure you read through and understand to the end of the whole
assessment prior to commencing.
PART A: Identifying risks and opportunities
What will be your terms of reference for this risk management project? Establish the scope of
your project, agreed time frames, costs, responsibilities. NB. You will be using these in your
answers to other questions in this assessment in order to show how your structured plan will
be developed according to these terms of reference.
Explain the various methods you have used to identify these risks
Q2 Various methods that have used to identify these risks.
There are several that have been used to identify the different type of risk related to
heath and safety of the workers, that are as follows:
 Root Cause Analysis: It is the way by which organisation analyse the root of the
cause, here organisation try to find that what are causes that are casing risk in the
organisation. Different problems and events are being identified in order to
ascertain the risk. Root cause analysis is based on the basic idea that effective
management requires more than merely “putting out fires” for problems that
develop, but finding a way to prevent them.
 Swot Analysis: It is the way by which organisation identify four aspects of the
venture internally as well as externally that are strengths, weakness, opportunities
and threats. When the organisation is analysing these factors they can able to know

what are the different types of risk that can be caused harm to the employees.
 Checklist Analysis: It is very effective strategy or tool by which organisation can
easily identify the different type of risk related to the hazards. Here different
categories related to the different are being identified. There are several checklist
have been prepared where questions is being framed. Here different questions is
being made for the risk to the employee due to hazards.
 Risk Register: It is also one of the most effective toll by which venture can able to
find the different risk. Proper procedure is being followed. The process consist of
for stages that are identify and list the different type of risk, list the potential
responses, root cause of the risk and updated risk categories.
Prepare a list of the current actual and potential risks and opportunities that you have
identified for this business.
Q 3 Current actual and potential risks and opportunities
There are several risks that are being identified in the sector of real estate and Chase
Evans are facing different risk, that includes
 Selection of location: Different people need different location in order to have their
house and this serve the biggest risk to the organisation. The most prominent characteristics
of real estate are that it is tied to its location, it is heterogeneous, it is scarce and it has limited
substitutability. These factors have far-reaching economic, legal and factual
implications. Other than that the value of real estate is also being determined by the
external factors such as infrastructure facilities, society etc.
 Flexibility: Other than that there is lack of flexibility in the real state business and
this is the reason this type of business is very complex. There are several
fluctuations that are being occurring in the real state business, but is very difficult
for the business to adopt the fluctuation and this is the reason risk is being
increasing day by day in this business.
With that there are several opportunities which organisation are getting from the
market place, that are as follows:
 Customers desire and expectations
 Technology
 Employment

A) What information will you require about these risks and opportunities from (iii) in order to
be able to analyse them further as required in Part B of this Case Study?
B) Where and how will you locate this information in A) above? e.g. What consultative
processes will be involved?
Q4 A) Information that are required for the risk and opportunities
There are different information which is being required by the organisation in order
to reduce the risk and grasp the opportunities. When it is concerned about the
opportunities, at that time firm will need to have information about the different factors
which are liked to internal and external. SWOT analyses will be done by the venture to find
their capabilities in order to grasp the opportunities and remove the hurdles. When it
concerned about the risk the organisation need to do PESTLE analysis, by which way they
can able to identify the different risk. They will able to find that what are the different
factors which have great impact over the organisation and increase the risk if the venture.
By these informations the organisation will able to cope with the different risk and grasp
the opportunities.
B) Consultative process that are involved in it
Consultative process is the document which have written about consult taken from
the other organisation or people in order to solve the different issues. The process which is
being followed in the risk assessment are as follows:
 Risk identification: The organisation will be required the person or venture which
can helps them to identify the different types of risk so that it can be solved on time.
If the risk is being properly identified than it can be solved in effective way as well
as it will reduce the harm to people.
 Risk evaluation: It is the another part of the consultative process related to the risk,
here organisation will be helped by consultant to find the level of risk that is
involved in the different hazards. When risk is being evaluated then it causes and
consequences is being identified.
 Risk measurement: In this stage different strategies is being identified by the
organisation to reduce the risk. Consultant will help the venture to use different
standards and measures to reduce the risk.
 Risk control: In this stage feedback is being taken by the venture to find that
performance is being taken according to the standard or not. Here consultant will
find that weather the risk of the organisation have reduced or not?
A) What limitations can you identify in this process of identifying risks and opportunities?
B) What type of assistance/expert advice could you seek to overcome the limitations
identified in vA)
A) What limitations can be identify in this process of identifying risks and opportunities?

There are several limitations that are identified when the organisation is finding the
risk and opportunities, that are as follows:
Time frame: When the organisation is analysing their internal and external factors. Such as
when the organisation is doing SWOT or PESTLE analysis at that time they need from
time frame to make the analysis. If the analysis is not done properly then the organisation
will not able to so then they will able to find the opportunities and risk. So this was the
biggest limitation in the same
Manipulation is the another thing which is being considered in the limitation in
identification in the risk and opportunities.
B) Assistance/expert advice could you seek to overcome the limitations identified in A
The Advice is being asked from the expert that how can all the task is being
completed in effective and efficient manner with in the given time frame. There are several
analyses which is being done by the organisation such as PESTLE and SWOT, it will take
lots of time so that analysis can be done properly. But the organisation have not taken
proper time to do so. In order to reduce this limitation, venture will be need the expert
advice so that they can able to manage so and take proper time to analyse their internal and
external environment.
PART B Analysing risks and opportunities
Explain the assessment criteria you intend to use to measure the level of potential or existing
risks and opportunities for this business?
Q1 Assessment criteria that is intended to used to measure the level of potential or existing
risks and opportunities for this business?
It is very important for the organisation to asses the risk and opportunities, which
helps them to reduce the different problems and grasp opportunities. When the venture is

finding the different type of risk then risk assessment matrix can be used.
Risk assessment matrix: A risk assessment matrix is a project management tool that helps
determine which risks to the project warrant preparation of a response plan. The risk
assessment matrix process is one of the tools and techniques for controlling risks in the
project risk management phase. The risk assessment matrix allows you to register, quantify
and share risks. You can also save different sets of risks, such as those for a project,
business, process or any other context in which you are working. If the venture is able to
find the different risk involved, then they need to enter the different type of risk in the tool
and with the help of probability, the firm can able to find that how the risk can have great
impact over the business. It has proper process that are Identified the risk universe,
Determine the risk criteria, Assess the risks, Prioritize the risks.
The different risk are
 Climate change: it is the major risk which have great impact over the organisation
and their employees. The employees will not able to work in that climate which is
not suitable for him or her. Such as In cold the worker will not able to work in early
morning and late night. So this can create huge risk.
 Vendor behaviour: It is another important risk for the organisation, if the venture
have good relationship with the vendor then they can work good and if they will not
do so then they employees will not able to work in effective manner.
 Meeting with a new client for the first time: If the customer is meeting with the
client for the first time, then he or she will not able to communicate with the
effective manner. Thus, communication is the another biggest risk for the
employees or it can be said that employee will have the risk from the new clients.
The opportunities are as follows:
 Customers desire and expectations
 Technology
 Employment
Explain the process you would use to analyse the data you have collected in Part A and then
rate the risks and opportunities.
Q2 Rating to the risk and opportunities
The process to analyse the collected data will start with the finding the relevant data
and end with the effective analysis, that are as follows:
 Stage 1: Finding the relevant data
 Stage 2: Use different tools to analyse the data
 Stage 3: Arraigning and grouping the information
 Stage 4: Drawing the results
Rating for the risk

 Climate change: It will be given rank 2, this is because it has very great impact on
the productivity of the employees.
 Vendor behaviour: It will be given rank 3, it has the least impact on the working
of the employees
 Meeting with a new client for the first time: It will be given rank 1, because
customers are the one for which employees are working.
Rating for the opportunities
 Customers desire and expectations: It will be given rank 1, this because
customers needs and wants are the one by which organisation can increase their
productivity and profitability
 Technology: It will be given rank 2, this is because this will help the venture to
produce quality goods and services in order to cater the needs and wants of the
customers.
 Employment: It will be given rank 3, this because employment is not as per the
perspective of organisation it is for the nation
Present the results of your analysis in (ii) in a suitable format for presentation i.e. show the
risk and opportunity assessment rating results that are the outcome of your analysis. These
need to be presented in a logical and coherent way so that management could use them to
make solid business decisions
Q 3: Rating for the opportunities and threats
Rating 1 2 3
Risk
Climate change 2
Vendor behaviour 3
Meeting with a new
client for the first
time
1
Opportunities
Customers desire and
expectations
1
Technology 2
Employment 3

How will you ensure that identified risks and opportunities are analysed for currency,
accuracy, validity and reliability?
Currency, accuracy, validity and reliability of the result
 Currency: The risk assessment and opportunities are being done within the budget
of the venture. The organisation is using minimum amount to analyse the internal
and external environment of the organisation
 Accuracy: SWOT and PESTLE analysis is very accurate way to find the
opportunities and risk
 Validity: it is valid till the risk is not being solved and opportunities have not be
implemented in the organisation.
 Reliability: The information is being collected from the reliable sources that is
internal and external sources of the organisation.
A) How would you identify any gaps in the assessment methodology you have used?
B) What action could you take to address these identified gaps?
Q 5 identification of the gaps and filling of the gaps
The best way by which gap can be identified is controlling. In controlling, standard
and actual performance is being compared so that deviation can be founded. Controlling is
the best way by which gap can be identified. Other than that performance management and
analysis is also one of the best way by which organisation can find the gap. The gap can be
solved with the help of proper performance, the venture will find that where the
performance is being decreasing and how that performance can be done in effective and
efficient manner.

Who might you need to distribute the findings of your risk assessment to and why?
Q 6: Communication
It is very important for the organisation to communicate the result to all the
members, which can be communicated verbal or written. E-mails can be send to the
employee by which performance or results can be communicated. Other than that meeting
can be organised where performance can be verbally communicated
A ) Describe how you would actively seek feedback about your risk and opportunity
assessment findings
B) How would you use this feedback obtained in A) to review and update your risk and
opportunity assessment plan to improve future management decisions
Q 7 Feedback
It is very important for the organisation to take the feedback from the employees
which have been affected by the risk and opportunities. With that venture need to take the
feedback that what they believe for the performance.
CASE STUDY 2
For the same business you researched in Case Study 1, you are asked to carry out a Work
Health Safety risk assessment, implement and promote risk management strategies to address
these risks.
1. Providing information on safety policy and procedures in the workplace
a) List in detail the different types of Work Health Safety documentation (such as policies
and procedures) you would need to have in place in this workplace.
It is necessary for Chas Evans to have focus on health and safety polices in order to deal
with the diverse issues. It has been noticed that health and safety act 1999 measures are
need to be analysed properly so that key norms are being accomplished.
The regulations must be considered in respect to employers so that key risk can be
managed properly. By having a designing of policies the company need to ensure about
personal health and safety of customers so that key development can be taken into account.

b) Describe appropriate ways that you could communicate these effectively to workers
By having an improved focus on employee orientation methods the discussion can be taken
into account with employees for sharing information about health and safety. Along with
this, health and safety management system are need to be referred properly so that
communication can be taken into account. Meetings with the joint occupational health and
safety committees is also beneficial in order to have proper sharing of information.
Moreover, work based learning is also need to be referred by the managers so that goals
and objectives can be accomplished. Mock drilling and training are key options which can
be employed in order to communicate the health and safety standards within employees of
Chase Evans.
c) Describe the processes you would need to set up in this business to meet the legal
requirements of the Work Health Safety legislation to consult with workers.
It is necessary for management of Chase Evans to ensure about designing of framework
which assist in effective development of legal values. A team can be framed who will have
proper monitoring and evaluation of standards so that key goals and objectives can be
accomplished. Along with this, it has been noticed that work health legislation advisors is
also essential to refer so that key outcome can be attained. Business firm also need to
maintain the records about legal actions so that appropriate decisions can be taken into
account to meet standards.
d) What process would you use to report the outcomes obtained in c) to workers, and to
resolve any WHS issues raised, including any relevant people you may need to consult
By presenting a health and safety guidelines to the employees in form of booklet the
information about the outcome can be shared. Also, the learning about legal values also
need to be referred by the managers through conducting a joint meeting the members. In
this, advice can also be asked to people for effective development of key measures and
ensure about the development. Activities to identify the issues of WHS can also be

conducted with an help of risk assessment team.
2. Implementing hazard and risk control measures
a) For your business, or for a particular work area within the business you have chosen,
identify and list the WHS risks.
It has been noticed that Chase Evans is having number of risks which might affect the
overall outcome in terms of sustainability so that overall values can be developed. Due-
diligence obligations for officers might affect the effectiveness of the project. Along with
this, stakeholder’s relationship is very complex which need to be referred by managers. If
engagement with all stakeholders is not proper then it will impact the outcome. If decision
is not according to engagement level of stakeholders then its application might face the
issue in terms of acceptance. Along with this, emergency standards at workplace are not
maintained which might affect the health and safety measures.
b) For each risk identified in a), state an appropriate way of treating/controlling the risk
It is necessary for management to focus on quality training programs so that tactics to
improve relationship with stakeholders can be employed. It will allow to improve
engagement and ensure about effective decision making process.
Emergency management plans also need to be framed by the team so that quick response
can be provided to situation. Regular basis updates in plan is also necessary to have better
resolution of issue according to changes in needs.
By offering an in-depth description of the standards among employees the practical
application need to be advanced. With an assistance of this advancement can be taken into
account properly.

c) How would you identify any inadequacies with existing procedures to control risks and
then take action to reduce these risks?
By having an effective monitoring of the procedures according to standards the issues can
be resolved. By having an appropriate learning in respect to the risk identification steps the
overall development in regard to risk can be taken into account.
In addition to this, it can be said that project and work activities valuation according to
control system is also essential to refer so that key outcome can be accessed. With an
application of OHS legislation standards in terms of process so that key outcome can be
attained. It will allow to have effective development of process according to standards. For
example, the monitoring team can have 360 degree feedback process application in order to
evaluate the inadequacies and then take decision so that key norms can be accomplished in
effective manner.
d) Explain how you would ensure that individuals and teams are monitored for their
adherence to organisational requirements for managing and controlling these WHS risks.
It has been noticed that manager need to focus on diverse standards in respect to
monitoring so that measures can be taken into account. It is necessary for managers to have
proper framing of policies which need to be evaluated so that goals and objectives can be
accomplished. Set clear policies on timekeeping, billable hours is one of key benefit that a
business. Along with this, consideration of key measures in regard to management and
controlling can also be advanced through application of key goals and objectives.
Moreover, the employees awareness also need to be referred so that such policies must be
evaluated in such manner that key outcome can be attained.

e) Describe the process you would put in place to ensure any hazardous events were properly
reported and investigated? Eg What documentation and procedures would this involve?
In order to have effective consideration of hazardous events in the property sector
operations the management need to focus on analysis of risk factors. It is necessary to have
handling of large amount of money so that investment risk can be overcome effectively. In
this, identification will be referred after that the determination of diverse measures to
resolve issues will be taken into account. After that selection of one potential measure will
be accomplished in desired manner. At last the application will be considered as critical
aspect.
f) Explain the measures that you would use to minimise risk and prevent the recurrence of
hazardous events identified in e)
Key steps can be followed by members such as trying to have less risk option so that issue
can be overcome. Also, preventing access to hazards is also essential to have sustainability
so that measures must be referred. Organising the work to control the exposure to the
hazard is also significant to refer in order to have sustainability. Providing welfare is also
need to be referred so that key outcome can be attained.
3. Supporting WHS training
a). Identify the WHS training needs of the people within this business, in order to support the
risk management strategies for your business outlined so far in parts 1 and 2 of this Case
Study 2.
It is necessary to have effective identification of WHS training needs so that key outcome
can be attained. It has been noticed that key outcome in regard to need identification is
essential. Along with this, issuing protective equipment is also a measure which assist in
effective development of key goals and objectives. By having an analysis of such practice
the issues in terms of risk management strategies is essential so that values can be well

maintained.
b). Explain your strategy of how you intend to address the WHS training needs identified in
1.
I have effectively focused on the steps to identify the methods so that key outcome can be
attained. I have also focused on activities which allows me to have corrective measures in
regard to values. By having a proper analysis of WHS training needs the issues are being
resolved. I have focused on effective communication so that better outcome can be
attained. Information about the practice is being shared properly in order to resolve the
issues

Assessor Use only:
Assessment Activity:
Questions – CPPDSM4028A Identify and Analyse Risks in the Property
Industry & CPPDSM4057A
Student Name:
Feedback:
Outcome:
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Date:

Assessor Use only:
Assessment Activity:
Case Study 1 - CPPDSM4028A Identify and Analyse Risks in the Property Industry &
CPPDSM4057A
Student Name:
Feedback:
Outcome:
Assessor’s Name:
Assessor’s Signature:
Date:

Assessor Use only:
Assessment Activity:
Case Study 2 - CPPDSM4028A Identify and Analyse Risks in the Property Industry &
CPPDSM4057A
Feedback:
Outcome:

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Employer:
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