REPORTPage2of14 Executive Summary Stakeholders form an important part of any company and contribute in one or another way towards the success of the company. This is the reason why a number of scholars support the notion that the business of the company has to be undertaken based on the interests of the stakeholder groups. However, there are some scholars who support the notion that the businesses only need to be conducted for earning profits and not for undertaking social work. However, both these approaches are quite stringent and even extreme. Hence, there is a need to take a middle route, where these two approaches are adopted in a harmony. Through this report, the different views of scholars in this aspect, has been highlighted, with a particularreferencetotheworkofFriedmanandFreeman,apartfrommoreunified approaches of Jensen and Boatright. This has been covered in the literature review segment, following which, the ethical theories, apart from the theories of CSR and CSV have been elucidated, where again, a unified approach proves to be the best option for both the business and its stakeholders.
REPORTPage3of14 Contents Introduction...................................................................................................................................4 Literature Review...........................................................................................................................4 Benefits to the Society...................................................................................................................7 Justice and Normative Morality Theories....................................................................................10 CSR and CSV Theories..................................................................................................................12 Conclusion and Recommendations..............................................................................................13
REPORTPage4of14 Introduction There is a growing move of the business entities towards ethics, which are deemed as the values and morality of the organization and of the people held by it (Dewey, 2016). The ethics of the company are created from the people who work towards the company and where the ethical policies are drawn keeping in mind, the interests of the stakeholders (Grant, 2016). The race horse metaphor is often applied to the companies, which had resulted in different views being garnered from the academician. There is Friedman on one side, and he provides that the businesses do and should only work towards earning profits for the shareholders. And then there is Freeman on the other side, where he states that the business has to operate in a manner which has ethics at its foundations. The following report covers an analysis of the need for adopting a unified approach of these contrasting views. Literature Review Freeman (2010) provides that in the matter of business ethics, the stakeholders are considered as being the prominent contributor in the manner in which the business evolves. However, there are different views which are adopted by different scholars, where one set states that the businesses should only focus on wealth creation and the other supports the stakeholder interests. Friedman (1970) supports the former view where he deems the social reasonability of the company as only working towards increase in company profits. The idea that the business has to work towards promotion of desirable social ends has been discarded by him. He further puts forward that the business only has a social conscience which relates to earning profits. This is supported by the hardcore truth of the businesses only working towards profit earning motive.Hence,asperhim,theworkofcompanyisnotundertakenforeliminating discrimination, for avoiding pollution, for increasing employment opportunities, which are just some fancy terms used in the modern era. Friedman also stated that when it comes to a free enterprise, the corporate executive, who performs the functions of the company, was merely an employee of the owners of business and his only responsibility is directed towards his/ her employer, instead of social or environmental causes. And so, the business is conducted in a
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
REPORTPage5of14 manner where the wishes of the owners are given the centre stage, which at the end of the day, is to make profits. By focusing upon the profit motives, the needs of the society which are embedded in the laws and the ethical customs are sidelined. Friedman went on to state that the stakeholders which are impacted due to the business, could easily spend the money in order to undertake a task or an act, which they want to, by their self. A differentiated social responsibility is undertaken by the corporate executive and he does not act as an agent of the stakeholder where the money could be used in differentiated ways, instead of a single one in which the stakeholder wants it to be used. Though, when such an activity is undertaken, there is an imposition of tariff by the executive on one side, and on the other side, the executives make the decision on the manner in which there tariff proceeds have tobeutilized.Duetothese,Friedmanraisedtwoquestionsregardingprincipleand consequence. He stated that the application of these tariffs was a function of government based on the political principle. But, when it came to consequences, nothing could be stated with absolute certainty. And so, there becomes a possibility of too many results being a possibility due to the actions which were undertaken as the questions of removing or dismissing an executive by the stockholders was a possible occurrence. As a result of these difficulties, the social responsibility being exercised becomes a difficult task, as it could be put forward that the good could only be undertaken by the company at its personal cost. He also highlighted that through the use of this very cloak of social responsibility, the influential and the prestigious businesses are able to harm the very core of the free society, instead of working in true essence for the society. Though, a stark difference from this view is that of Freeman (2007), who has stated that the executives undertake the business of the company and also manage the same, in such a manner that there is value creation for the different stakeholders which are involved in the business.Thisincludesbothdirectandindirectstakeholders,intermsofemployees, environment, shareholders, customers, and suppliers being direct stakeholders; and the dependants of the direct stakeholders being the indirect stakeholders. In Freeman’s views, there was a special role to be played by the corporate executives with regards to the stakeholder responsibility. He focused on the 20thcentury, where the ethics became a crucial
REPORTPage6of14 aspect of each and every business and that these businesses continue to be required to uphold the ethical practices, when the business of the company is undertaken. One could not forget that the businesses were completely reliant on the different stakeholder groups in order to do any aspect of their business in a proper way. Taking an example, the business needs the banking institutions and the shareholders for the contribution to capital; the employees of the company carry out the though process of the top management; the environment gives the basic necessities of the business; the customers purchase the products, resulting in the revenues for the company. Hence, there was a need to consider the interests of these stakeholders and to focus on the ethics, when it came to the rights, character and consequence arguments. Jensen (2002) also presented his views in this matter where he has stated that enlightened valuemaximizationwasanamalgamationofthewealth/valuemaximizationandthe stakeholder theory. The stakeholder theory, in broad terms, requires the needs of the stakeholders to be given supremacy; whereas the value maximization requires the profits of the company to be enhanced as much as possible. Jensen provides that enlightened value maximization was the best mix of these two, where the stakeholder theory structure had to be used and in the long run, the value maximization also had to be applied in order to undertake the tradeoffs in between the stakeholders and for attaining the objectives of the company in addition to creation of value maximization. Hence, Jenson, through his enlightened value maximization theory tried to achieve equilibrium between the contradictory views of Friedman and Freeman. In terms of Boatright (2006) presented the views on the wrongs and rights of stakeholder management for putting forward the merits and demerits on having the focus over value maximization and stakeholder interests for showing that when these two concepts were balanced out in equal manner, best results were attained. And for doing so, Boatright focus on these two dissenting views showing how each side was beneficial and where each of these theories required work to be done. Hence, most of the academicians, instead of taking sides, have emphasized upon integrating the two differentiated concepts. It has been stated that where the company focused only on shareholder interest or that on the value maximization, the outcomes would be such which
REPORTPage7of14 cannot be reconciled with, due to the inherent limitations. As a result of this, there was a need to attain harmony between these two views (Benson and Davidson, 2010). The focus of Benson and Davidson (2010) was on Jensen’s approach, who presented the value maximization theory. However, at the same time, they stated that there was also a need of fulfilling the manager’s goals, which was earning revenues. In order to show the focus on the stakeholder interests, Smith (2003) quoted the examples of different scandals, included in which were that of Enron and WorldCom. Though, at the same time, he stated that focusing on only one of the two concepts was not the right approach. Bainbridge (2002) discussed that the directors of the company work for the different stakeholders, while working on making profits, which shows the integration of the two approaches. Argandoña (2011) provided that an economic value was created in a conflict free manner when there was a core relationship at focus for the company and for the stakeholders as well. Hence, there was a need for identifying the values under the stakeholder theory and taking it higher by focusing on this theory with regards to the concept of value creation. Benefits to the Society It is a very commonly known fact that the companies have different stakeholders, who are directly or indirectly affected by the work undertaken by the companies. The different stakeholdergroups,asstatedearlier,includestheshareholders,theconsumers,the environment, the customers, the local communities and the employees amongst the different groups. The basic goal of the company is to maximize profits in order to maximize the investor returns (Lawrence and Weber, 2014). Though, for attaining success in a true sense, the stakeholder interests had to be properly focused upon, while maximizing the value for the business. Where a decision is made by the company to focus on the stakeholder interests, the society is benefited overall (Ferrell and Fraedrich, 2015). And this can be easily established on the basis of each stakeholder group. For instance, when it comes to the environment, the company obtains different resources from it. When it pollutes this very environment, not only these environments are degraded, but the local communities which are dependent upon the environment, are impacted, particularly the
Secure Best Marks with AI Grader
Need help grading? Try our AI Grader for instant feedback on your assignments.
REPORTPage8of14 aboriginal or the native people. The consumers are the ultimate consumers and the businesses are hugely dependant on the consumer, for their revenues (Martin, 2010). From the undertaken actions of the company, the employees are affected directly, as they not only get pay cuts, but are at times even removed from the job. This in turn affects the people who depend on the employees, particularly their families, for whom the employee earns the bread (Rönnegard and Smith, 2013). The company also has to take care of the other stakeholders, in particular is the supplier. Often the companies resort to such measures where they create an unhealthy competition between the competitors in such a manner that the competitors offer such terms which proves to be more devastating for themselves, than the supplier who did not get supplying contract (Crane and Matten, 2016). Where the needs of the consumers are not met, they have the power of shaking the very roots of the company. They can make legal claim against the company for negligent behaviour or for the consumer related norms. So, there is a need for the companies to focus on the interests of the consumers and that of the environment and to ensure that these are not harmed in any manner. The scandal of James Hardie where asbestos related claims were made against the company, which even led to the directors being criminally charged, is a leading example of such claims (Comino, 2014). So, the companies have to consider the result of their acts on the different stakeholders. The companies have to understand the magnitude of their acts in matter of both the direct and indirect stakeholders, which are affected due to the actions undertaken by the companies. Hence, when working towards the profits, by keeping in the backdrop the interests of the different stakeholders, the broader view of the company can help in benefitting the society as a whole. Justice and Normative Morality Theories In the field of ethics, there are different ethical theories which make a particular action ethical or unethical. These theories can also be applied in context of the supremacy of stakeholder interest before profit maximization. Though, there have been certain viewpoints based on which there is a need to put the focus on the company’s profits. In this regard, the utilitarianism
REPORTPage9of14 is a leading example which deems such actions as ethical through which the greater good is attained (Albee, 2014). This theory makes such actions ethical, taking which, the utility of an action can be enhanced and maximized (Blowfield, 2013). On the basis of utilitarianism approach, the companies are required to undertake an approach where ethics are given supremacy and the work is undertaken by considering the interests of the stakeholders as this allows a larger audience to be satisfied when compared to the profit maximization, in which only a certain groups attain benefits. Kantianism is another major ethical theory in which the reasonable thing which is to be undertaken is that work which covers respect and dignity. It is considered as the deontological branch of ethicswheretheactions are deeded ethical onthebasis oftheparticular circumstances and on the basis of the morality of each action. So, Kantianism provides that before the ultimate good is given consideration, there is a need to give consideration to rationality (Beiser, 2014). This theory requires the companies to undertake rationale decisions and a rationale decision for businesses is to make profits. Hence, this theory supports the value creation theory. A rationale point which is raised under this theory is that when the company earns profits, it is able to support a number of stakeholders. To put it in better words, the profits of the company are distributed as dividends, which make the investors richer, the employees get hike in their salary, and the government gets increased revenues, the suppliers get bigger orders and the consumer gets better products. Thus, by undertaking a rationale approach, the good of stakeholders is anyways attained. A part of deontological ethics is the virtue ethics where the ethics of an action are judged on the basis of morality and justice. An ethical action is such were the person shows qualities like integrity and honesty, along with justness. Hence, the best action is such that are based on justness and honesty (Hooft, 2014). Even the companies are required to be virtuous in their actions by upholding these qualities. When there is an equal distribution of wealth, this would mean that there is more of disposable income available with the company which ultimately translates into the economy’s growth. So, when it comes to the sense of justness, the companies have to keep their focus over the maximization of value since the same results in the interests of the stakeholder being upheld in an automatic manner. The theories of normative
REPORTPage10of14 moralityandjusticesupporttheviewofcompanyowingadutyofcaretowardsits stakeholders, whereby the businesses have to discharge this obligation in such a manner that the value of the stakeholders is maximized and which also maximizes the company profits. CSR and CSV Theories Apart from the literature and the theories stated above, there are other theories which have to be applied to this debate and the prominent ones in this regard is the corporate social responsibility and creating shared values (Gomez and Crowther, 2012). CSR refers to the companies’ responsibility of evaluating the consequences of their decisions on environment, people and society (Dima, 2016). It is a management strategy in which the societal, the economic and the environmental benefit towards the stakeholder, is merged. It focuses on people, planet and profit, which is the triple bottom line, and goes on beyond mere legal obligations (Zhao, 2014). The needs of the society is to be the focus of the companies when it comes to the adopting of CSR activities, apart from the environment, and works on improving these aspects, and at the same time, earns profits for the company. Some nations even mandate CSR activities where the companies are required to work towards the different stakeholder interests (Crowther, 2008). When some CSR activity is undertaken by the company, the costs for the company are raised at the starting, though, in the long run, the same reaps benefits for the companies as the stakeholders want to be associated with the ethical companies, particularly when their interests are enhanced (Crane, 2008). Creating shared values is a new concept in comparison to the corporate social responsibility and was introduced in the Harvard Business Review. Under the CSR theory, the competitiveness of company and the communities’ health is mutually dependent and this is the shared value (Dembek, Singh and Bhakoo, 2011). Based on this concept, the connections have to be capitalized which are present between the societal progress and economic progress, in order to unleash the next wave of growth across the globe and in order to redefine capitalism. Thus, it can be provided that shared value approach assists the company in reconnecting to it success,
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
REPORTPage11of14 while attaining a social progress. The famous management writer, Michael Porter provided that shared value was a new manner of the companies to attain economic success instead of being social responsibility, sustainability or philanthropy (Porter and Kramer, 2011). Nanadi and Nandi (2017) provided that this activity can be undertaken by redefining the productivity in value chain, by building supportive industry clusters and by reconceiving the products and markets. So, there is a need to obtain a mix of the two theories in order to maximize the benefits, where CSR and CSV already focus, i.e., to earn profits in a manner where the interests of the shareholders are given due consideration (Beschorner, 2014). Conclusion and Recommendations The different viewpoints highlighted in the preceding discussion clarifies that instead of being divided on choosing between the interests of the shareholders and between the profit maximization approach, there is a need to integrate the two approaches in a manner where both the objectives are met and which could contribute in the long run of the company. Hence, it is recommended for the company to earn profits but at the same time, by indulging in theories of CSR and CSV, there is a need to consider the shareholder interests. This is because simply focusing on one approach would either result in stakeholder aversion, thus ending the company, or coming running out of money to work for stakeholder interest, thus again, ending the company. In short, instead of supporting Friedman or Freeman, there is a need to integrate the approaches of the two scholars.
REPORTPage12of14 References Albee, E. (2014)A history of English utilitarianism. Oxon: Routledge. Argandoña, A. (2011)Stakeholder Theory and Value Creation. Working Paper- 922. Bainbridge, S.M. (2002) Director Primacy: The Means and Ends of Corporate Governance.UCLA, SchoolofLawResearchPaperNo.02-06.[Online]SSRN.Availablefrom: http://dx.doi.org/10.2139/ssrn.300860 [Accessed on: 19/10/17] Beiser, F. C. (2014)The Genesis of Neo-Kantianism, 1796-1880. Oxford: Oxford University Press. Benson, B.W., and Davidson, W.N. (2010) The Relation between Stakeholder Management Firm Value,andCEOCompensation:ATestofEnlightenedValueMaximization.Financial Management,39(3), 929-963. Beschorner, T. (2014) Creating shared value: The one-trick pony approach.Business Ethics Journal Review,1(17), 106-112. Blowfield, M. (2013)Business and Sustainability. Oxford: Oxford University Press. Boatright, J.R. (2006) What's Wrong—and What's Right— with Stakeholder Management. Journal of Private Enterprise,21(2), 106-130. Comino,V.(2014)JamesHardieandtheproblemsoftheAustraliancivilpenalties regime.UNSWLJ,37, 195. Crane, A. (2008)The Oxford Handbook of Corporate Social Responsibility. Oxford: Oxford University Press. Crane,A.,andMatten,D.(2016)Businessethics:Managingcorporatecitizenshipand sustainability in the age of globalization. Oxford: Oxford University Press. Crowther, D. (2008)Corporate Social Responsibility. London: Bookboon. Dembek, K., Singh, P., and Bhakoo, V. (2016) Literature review of shared value: a theoretical concept or a management buzzword?.Journal of Business Ethics,137(2), 231-267. Dewey, J. (2016)Ethics. Worcestershire: Read Books Ltd.
REPORTPage13of14 Dima, J. (2016)Comparative Perspectives on Global Corporate Social Responsibility. Hershey, PA: IGI Global. Ferrell, O. C., and Fraedrich, J. (2015)Business ethics: Ethical decision making & cases. Scarborough: Nelson Education. Freeman, R. E. (2010)Strategic management: A stakeholder approach. Cambridge: Cambridge University Press. Freeman,R.E.(2007)ManagingforStakeholders.[Online]SSRN.Availablefrom: http://dx.doi.org/10.2139/ssrn.1186402 [Accessed on: 19/10/17] Friedman, M. (1970)The Social Responsibility of Business is to Increase its Profits. [Online] UniversityofColoradoBoulder.Availablefrom: https://www.colorado.edu/studentgroups/libertarians/issues/friedman-soc-resp-business.html [Accessed on: 19/10/17] Gomez, A.M.D., and Crowther, D. (2012)Human Dignity and Managerial Responsibility: Diversity, Rights, and Sustainability. Surrey, England: Gower Publishing Ltd. Grant, R. M. (2016)Contemporary Strategy Analysis Text Only. West Sussex: John Wiley & Sons. Hooft, S.V. (2014)Understanding virtue ethics. Oxon: Routledge. Jensen, M.C. (2002) Value Maximization, Stakeholder Theory, and the Corporate Objective Function.Business Ethics Quarterly,12(2), 235-256. Lawrence, A. T., and Weber, J. (2014)Business and society: Stakeholders, ethics, public policy. New York: Tata McGraw-Hill Education. Martin, R.L. (2010)The Age of Customer Capitalism. [Online] Harvard Business Review. Availablefrom:https://hbr.org/2010/01/the-age-of-customer-capitalism[Accessedon: 19/10/17] Nandi, S., and Nandi, M. L. (2017) Porter and Kramer's Creating Shared Value (CSV): Evidence from International Business Models. InAcademy of Management Proceedings(Vol. 2017, No. 1, p. 16257) New York: Academy of Management.
Secure Best Marks with AI Grader
Need help grading? Try our AI Grader for instant feedback on your assignments.
REPORTPage14of14 Porter, M.E., and Kramer, M.R. (2011) Creating Shared Value.Harvard Business Review January–February 2011 Issue. Rönnegard, D., and Smith, N. C. (2013) Shareholders vs. stakeholders: How liberal and libertarian political philosophy frames the basic debate in business ethics.Business and Professional Ethics Journal,32(3/4), 183-220. Smith, J.J. (2003)The Shareholders vs. Stakeholders Debate. [Online] MIT Sloan. Available from: http://sloanreview.mit.edu/article/the-shareholders-vs-stakeholders-debate/[Accessedon: 19/10/17] Zhao, J. (2014)Corporate Social Responsibility in Contemporary China. Northampton, MA: Edward Elgar.