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Legislation and Ethics in the Travel and Tourism Sector

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Legislation and Ethics in the Travel and Tourism Sector INTRODUCTION 1 TASK 11 1.1 Legal and regulatory framework of travel and tourism sector. Legal and regulatory framework of travel and tourism sector are detailed under the report and various laws related with surface, sea and air transport are also discussed under the report. Travel and tourism sector involvesordealswithnumerous legislations include the following: • Development of tourism act,1969: The main focus of this act is to bring coordination among the various activities of travel

Legislation and Ethics in the Travel and Tourism Sector

   Added on 2020-01-07

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Legislation andEthics in the Traveland Tourism Sector
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Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Legal and regulatory framework of travel and tourism sector.........................................11.2 Surface, sea and air transport law.....................................................................................2TASK 2 ...........................................................................................................................................32.1 Impact of the principles of health, safety and security legislation...................................32.2 Legislation that relates with equality................................................................................4TASK 3 ...........................................................................................................................................53.1 Contract legislation in relation with travel and tourism customers..................................53.2 Consumer protection legislation.......................................................................................6TASK 4............................................................................................................................................74.1 Ethical dilemmas faced by travel and tourism sector.......................................................74.2 Corporate social responsibility of travel and tourism sector............................................8CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................10
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INTRODUCTIONTravel and tourism is one of the development sector. It deals with number of laws inorder to save the travellers interest (Cohen, 2014). It is one growing and developing sector of theworld. Legal and regulatory framework of travel and tourism sector are detailed under the reportand various laws related with surface, sea and air transport are also discussed under the report.There are number of principles which affect the security and safety legislation of this sector.Other than this laws related with the consumer protection are also described under this essay. Main purpose of this report is to give advice to the travel agency. While undertaking thebusiness activities what are the main ethical dilemmas faced of every travel and tourism sectorare shown under the report. Instead with this corporate social responsibility of this sector are alsoshown or given under the report. In order to achieve the success every travel and tourism sectorhas a need to completing all its activities according to the laws.TASK 11.1 Legal and regulatory framework of travel and tourism sector.There are number laws related with travel and tourism sector. Under this industry anumber of people are involved including suppliers, consumers, sellers and many more. Whileinteracting with large number of customers it is the responsibility of people working in theindustry to behave according to the laws. It is a hospitality based industry so more attention isgiven to such factors including human resources, consumer behaviour and various qualitystandards of the services delivered to the customers.Legal framework helps the industry in taking various decisions and on the other handregulatory framework helps or suggest to do the activities according to the specified legislations.Travel and tourism sector involves or deals with numerous legislations include thefollowing:Development of tourism act,1969: The main focus of this act is to bring coordinationamong the various activities of travel and tourism industry. Transports acts 1980 and 1985: Rules made under the 1980 act was terminated due toincreasing competition among the various private and national bus providing services. Inorder to make a system or regularised the system various rules are introduced under the1985 act (Lovelock and Lovelock,2013). This act provides or allows the private buses tofunction at all the routes.1
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Package travel, package tours regulations and package holidays 1992 act: Under thisact various rules and regulations are establish under this act in order to solve the issues ofthe customers (Carlsen and Butler, 2011). It is the responsibility of every tour operator tosolve the issues or make the remedies for the traveller's issues.Main objective of the legislation system includes the following:Develop or conduct all the activities in a regulated manner.Set up the rights and obligations of all the people or enterprise involve in the activity.Develop standard procedures for each activity.There are number of regulations that affect the tourism activities or laws mainly thisinclude the following:International air transport associationStrategic rail authorityAir transport association Health and safety commission1.2 Surface, sea and air transport law.Surface law: This law deals with the safety of the passengers and their luggage whiletravelling by road. International carriage of passengers by road act,1979 governs this surface law.Number of rules are formulated under this act to protect the passengers and their interests. Theremedies were available to the physical, mental or other damagers to the passengers under theact. Railway act, 1972 governed the loss of luggage. The main focus of this act is to give focuseson the development of the transport of passengers and their goods. Other than this act contributesa lot in safeguarding the interests of handicapped persons.Sea law: This law deals with safeguarding the safety and security of shipping.International maritime enterprise is formulated to regulate thi area. This also deals withregulating the situational factors while operating or functioning of the ships. Internationalconvection for the safety of life at sea deals with functioning of fire protection measures. Athensconvection, 1974 regulates with the damages cause to the passengers while travelling through theship(McCabe and et. al., 2011). The act also shows or tells about the liability towards theaffected passenger. Protocol of 2002 makes it compulsory to ensure the passengers and theirinterests and 8it enhance the liability towards the passengers.2
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