Corporate Strategy And Governance - Waitrose Ltd Assignment

Corporate Strategy
And Governance

Table of Contents
TITLE..............................................................................................................................................1
Chapter 1 Introduction.....................................................................................................................1
1.1 Background and rational of the research .........................................................................1
1.2 Background of Waitrose Ltd............................................................................................2
1.3 Aims and objectives of research.......................................................................................3
1.4 Research Questions..........................................................................................................3
1.5 Structure of the research project.......................................................................................3
CHAPTER 2: LITERATURE REVIEW.........................................................................................5
2.1 The different legal requirements that are to be followed by the Waitrose.......................5
2.2 The impact of non compliance of law on the growth and the sustainability of Waitrose.6
2.3 Corporate governance helps in dealing with compliance with laws................................7
2.4 The relationship between the issue of compliance with legal requirements and growth in
Waitrose..................................................................................................................................7
CHAPTER 3: RESEARCH METHODOLOGY ............................................................................9
3.1 Data Sources: ...................................................................................................................9
3.2 Techniques and procedures, and research instruments:.................................................11
3.3 Research Sampling:........................................................................................................11
3.4 Research Ethics: ............................................................................................................12
3.5 Research Limitation........................................................................................................12
3.6 Research Reliability and Validity: .................................................................................12
CHAPTER 4: DATA ANALYSIS OR CRITICAL REVIEW......................................................13
CHAPTER 5: RECOMMENDATION AND ACTION PLAN ....................................................23
5.1 Recommendation:...........................................................................................................23
5.2 Action plan.....................................................................................................................23
Time scale......................................................................................................................................25
REFERENCES .............................................................................................................................26

TITLE
To identify the impact of non-compliance of laws on business performance. A case study
on Waitrose Ltd.
Chapter 1 Introduction
1.1 Background and rational of the research
Background of research
Corporate governance refers to the systematic structure of pre-organised activities by
which an organisation is supervised and reserved (Corporate Governance, 2018). The term came
into existence in the year 1970 in the Unites States of America and became a subject of debate
worldwide by the investigators and the researchers as well as the business houses. The term non-
compliance of laws is defined as the failure that arise if the laws that are made are not followed
by the corporates. When a company does not comply with the laws then it would result in crime
or civil wrong which can impact the goodwill of business.
Corporate governance mainly associated with enhancing and retaining the interests of
shareholders, management, customers, suppliers, investors, regulatory and other interested
parties (Chen, Feldmann and Tang, 2015). Corporate governance produce a structure for
achieving organisation's objectives, it provides plans for internal and sophisticated operations to
balance performance measurement and mandatory disclosures. Corporate governance has great
importance for company due to increasing issues in relation to non-compliance of standards of
financial reporting and responsibilities of boards of directors and management causing heavy
losses for investors. Protection of interest of Investors and shareholders of a public company is
required due to absence of adequate standards of financial reporting.
In present scenario companies are raising capital from market at high valuation of their
shares by describing incorrect or false picture of the company’s performance and profitability
(De Silva Lokuwaduge and Armstrong, 2015). Stakeholders suffers difficulties to identify such
companies due to unethical management of company that performed much less than reported for
the purpose of raising capital. Corporate governance also demonstrated by allotting promoters’
share at favoured prices out of balance to market value by affecting minority holders interest.
Corporate governance is also considered as solution for investors’ grievances.
Rational of issue
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This research project will help the reader to know the issues that arise in corporate
governance if there is non-compliance of laws. Laws are the legal regulation that company
should follow so that it can achieve the target objectives by working on other revenue generating
functions (Isidro and Sobral, 2015). For a company it is highly appreciated if it comply with the
legal requirements as if the these are not followed then it will impact the current working of the
company and would also result in decreasing market share of their products. The board should
check that whether the company is following all the legal requirements or not as if these are not
followed ethically then it would hamper the employees satisfaction and the customers
requirements. Also the environmental laws must be complied with so that the penalties are not
attracted towards the company.
Issue in Corporate governance or strategy
The issue in corporate governance arises when the organisation is not able to check
various other functions which impacts the operations of business in smooth and better manner.
Managers in an organisation should check and analyse that laws are followed so that there is no
further issues, so that future strategies can be build through which these corporate governance
issues can be tackled (Kagan, Thornton and Cunningham, 2017). It is the main issue in a
company to comply with the legal requirements as if these are not fulfilled then it would lead to
loss in reputation of the company and would also make the company suffer financial loss in the
form of penalties. If these laws are not fulfilled then it may also lead to closure of the business of
the company. As the company is liable towards its stakeholders it should follow all the
requirements in better and soothing way that helps the society to develop. So the company
should take care that it should follow the laws that are implemented and should check the legal
requirements as and when amended that are affecting the company.
1.2 Background of Waitrose Ltd.
In this report, chosen organisation is Waitrose Limited which is currently operating its
business in UK which is a part of British Supermarket and its headquarters are in Bracknell, UK.
The company was founded in the year 1904. The founder of the company was Wallace Waite,
Arthur rose and David Taylor. The company is currently operating in around 352 location which
is within the country and outside the country also. it is the subsidiary of John lewis partnership
and is a private limited company. In current era all the organisations like Waitrose Limited are
facing various types of challenges. To operate and execute the business appropriately and
2

successfully the organisations should formulate policies and strategies so that all of them can be
dealt properly.
1.3 Aims and objectives of research
The aim of the research is to identify the impact of Non-Compliance with laws on
business performance. A case study on Waitrose Ltd.
Objectives:
The objectives of this research proposal are:
 To know the different legal requirements that are to be followed by the Waitrose.
 To determine the impact of non compliance of law on the growth and the sustainability of
Waitrose.
 To assess how corporate governance helps in dealing with compliance with laws.
 To determine the relationship between the issue of compliance with legal requirements
and growth in Waitrose.
1.4 Research Questions
The issues that the reader of the research would be able to answer after reading the report
are:
 What are the different legal requirements that are to be followed by Waitrose?
 How does non-compliance of law impact the growth and sustainability of Waitrose?
 How corporate governance helps In dealing with compliance of laws?
 What is the relationship between legal requirements and growth of Waitrose?
1.5 Structure of the research project
There are different stages needed by the researcher to complete research activities in
systematic manner. Research project structure includes some phase which are determined as
under:
Introduction: This is identify as a first chapter which cover entire detail about the
research topic including research title, aim, objectives, questions, rational, background and
overview of the company.
Literature review: It is a nest chapter which is a part of secondary research and provide
proper information about the research (Marosin and Ghanavati, 2015). Main purpose of this
3

section is to gain accurate understanding of the existing research to a specific area of study or
topic.
Research Methodology: It is a third chapter which is also more significant for the
investigator to collect accurate information about the topic through different methods. As it
includes, qualitative and quantitative research, primary and secondary research, non-random
sampling, questionnaire as a part of primary research.
Data analysis: It is another important chapter in which critical evaluation of research is
discussed. It is based on both primary as well as secondary source (McBarnet, 2019). In case of
primary, accurate results are obtained by questionnaire
Conclusion and recommendation and Action plan: It is introduce as a last chapter
which includes overall summary and issue of the research. In order to overcome these issue,
recommendation are provided to the company and action plan is prepared by the researcher. This
plan help an investigator to identify reason and implement an effective strategy to overcome
issue easily (Olamide, Uwalomwa and Ranti, 2015).
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CHAPTER 2: LITERATURE REVIEW
The concept of compliance refers to a state of being in accordance to certain rules and
regulations. The process compliance involves the application of independent factors but mainly
focuses on the overall corporate function of the organization.
Compliance requirements can be complex, and business owners may not always be fully
educated about the latest rules and regulations. Because of the vast number of government
guidelines for compliance, it can be easy for business owners to find themselves in violation,
leaving their companies open to penalties and even dissolution. Having a complete and thorough
understanding of corporate compliance is crucial to protecting your business in the years to
come.
Corporate governance is the system through which the corporation is directed and
controlled by the managers, directors, stakeholder and officers. It introduces the rights and
responsibilities of the managers and the employees which are to be followed so that they are able
to achieve the desire of corporate responsibility (Phan and Baird, 2015). As the competitive
environment in which company is performing its functions have changed in the recent decades.
So it is required for the company to develop an efficient and effective control system which will
encourage the employees to follow the corporate governance strategies that are formulated by the
management. With the help of corporate governance the management is able to set and pursue
the objectives and it also able to serves as the mechanism for monitoring the policies and
decisions of different departments. The identification of different issues that arise in a company
has become an important part of the managers job after various large organisation collapsed
because of non compliance of laws in the year 2001-02.
2.1 The different legal requirements that are to be followed by the Waitrose.
As the company is working in a global market it is required for them to set the target and
comply with the different legal guidelines that are to be followed by them. As the legal structure
of Waitrose is includes that it is the holding of John lewis partnership so they have to comply
with the different statutory rules of filing and other obligations for the disclosure of the ethical
conduct of the business (Non-compliance Law and Legal Definition, 2018). They are basically
dealing in the grocery department so the management has to check the various legal requirements
that are related to the supply of groceries in the market. The company is also having minimum
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53000 employees so the different employment laws also apply to it. It is the basic concern of the
corporate governance so as to check the legal structure which would help them to achieve the
target of maximising the profits while compiling with other requirements.
The managers of the company has to decide the legals structure that best suits them as
they are working in the market through lots of retail chains. Management of the company has to
check the limits that are decided by the government and should follow the limits as if the
turnover exceeded the maximum limit then they have to change the structure of the company.
The managers of the company has to check the safety and the environmental laws that are related
to the employees as well as the society. The issue that arise in front of the mangers of Waitrose is
that as there are large number of employees in the company so the company has to analyse and
implement various laws such as employees safety act, employees remuneration act, equal pay
act, disability discrimination act, national minimum wage act and many more acts that applies to
the employment of employees. Also the managers has to check the laws that relates to the
environmental compliance issues while operating there business in UK. If these laws are not
followed then it raise the liability against the company which may be
 Criminal law
 Civil law
 Public or administrative law
 Or company law
Also as the company is having lots of information about the customers so they should
follow the privacy of data compliance structure and should check that there is no data that is
leaked to the outsider (De Silva Lokuwaduge and Armstrong, 2015). The management should
formulate a policy that if the access to the personal data of the customers are protected on the
servers0 through different passwords. The management has to decide the areas and the
authorities to whom they should share the data of their clients with.
2.2 The impact of non compliance of law on the growth and the sustainability of Waitrose.
As there are many regulations that are to be followed by the company in the changing
environment, the manager has to make strict rules in their corporate governance programme so
that the issue of non-compliance does not arise in the companies culture. If the company does not
follow various legal structures then it would become difficult for them to achieve the target of
6

maximising the profit and achieving the targeted sales. The impact of non-compliance of legal
requirement on the business are:
 Fines: As the managers of the company are the key persons who decides the function of
the company and the way in which the company performs its obligations (Isidro and
Sobral, 2015). If the company does not follow these structure then it may result in fine to
the company and the managers. This can impact the companies financial performance as
this can vary from small caps to the large caps. So the managers has to decide as to report
and analyse the structure that is required in the legal scenario, so that there is no fine
attracted on them.
 Unenforceable contracts: this impacts the company in a broader sense as if there are
changes to the legislation then it would make the contract that are entered incorrect and
would become void. Managers should check the contracts and the changes that are made
to the legislation so as to change the contracts that were earlier made in accordance with
the new laws. This should be a policy of corporate governance in the company.
2.3 Corporate governance helps in dealing with compliance with laws.
Corporate governance is law bases on corporate legislation, security laws and the policies
and various decisions of courts and the securities regulators. As it is the duty of the manager to
act honestly and to build a corporate governance strategy that would help the company to
achieve the success while complying with the laws. As because of corporate governance the
culture would be developed in the organisation where all the work that is done by the employees
would be in compliance with the laws (Kagan, Thornton and Cunningham, 2017.). The rules that
are made by the managers would be in consideration of laws that are build by the government.
The managers should formulate a strict compliance policy that would help them to achieve the
target of compliance with laws. They should brief the employees about the job description and
the compliance that they should follow. As corporate governance involves conducting of training
to build awareness among management and staff this helps in achieving the compliance issues
with regards to law.
2.4 The relationship between the issue of compliance with legal requirements and growth in
Waitrose.
As in the current market global regulations are increasing and it is required by the boards
to take an active decisions in all matters of the company. This has been increased in the areas of
7

compliance with laws and industry regulations. As the companies in the current market are
dependent on financial assistance that is required to perform the day to day objectives so it is
required by the company to build strong reputation through which they can achieve investors
faith. The compliance risk is related to the integrity risk for the company (Rahdari and Rostamy,
2015). As in the current scenario business and financial regulations are growing which enables
them to comply with legal requirements. It is the benefit of the company to comply with the legal
aspects as it would increase the brand goodwill. If the company comply with the legal
requirements then it would become easy for them to avoid the criminal charges of which they are
liable if the if not complied with. This would also build a positive reputation for the business as
this helps the business with sponsors, advertisers and the government requirement. As a business
that fulfils the regulatory business compliance through successful corporate compliance
management would get generally signed very quickly and easily. If the company company fulfils
the legal requirements then it will help in achieving higher productivity and would make the
culture in the organisation more comfortable for the employees. If the employees are given a
good and timely salary then it would lead to generate better motivation among them.
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CHAPTER 3: RESEARCH METHODOLOGY
Research methodology is the process of developing different aspects for a research. For
the assessment of the level of corporate strategy in enhancing financial performance, four
different aspects are identified. All of them are rights of shareholders, relations with investors,
composition of board of directors and transparency and disclosure (Rahdari and Rostamy, 2015).
The data for this report is gathered from 25 employees who are working in Waitrose Limited and
the assessment process is done on the corporate governance all the employees are aware of both
the elements. For the data collection process different research designs are used that are
descriptive, explanatory and experimental research design. For identifying different methods,
research onion is suitable framework for the researcher and help them in accumulating proper
response from the respondents. Main purpose of this section is to gather data and information for
the motive of making business decisions systematically.
3.1 Data Sources:
There are two different methods that are used to collect data. Both of them are described below: Primary data: The information which is collected from primary sources is considered as
primary data. It can be gathered from questionnaire, interview, survey etc. To complete
the research, researcher have collected data from 25 respondents with the help of
questionnaire (Sadgrove, 2016). It is the information which collected for the first time.
There are some method of primary data such as Interview, Brain storming, Questionnaire
etc. all this are useful methods but according to the research topic questionnaire is more
suitable because it give accurate information about the topic. This instrument of primary
source can be divided as both qualitative and quantitative method which main depend on
the nature of questions.
Questionnaire
Q1) Are you aware about the concept of Non-Compliance of laws in regards to company?
a) Yes
b) No
Q2) What are consequences of non-compliance with laws or regulations?
a) Failing to meet with all state
b) Federal guidelines for compliance
9

Q3) What are the impact of non compliance of law on the growth of Waitrose?
a) Increased complexity
b) Enforced business changes
C) Managers being held personally accountable
Q4) What are main area of the law in which failing to comply can cost Waitrose?
a) Wage Issue
b) Hiring employees under 18
c) Workplace safety
Q5) What are the relationship between legal requirements and growth of Waitrose?
a) Positive
b) Negative
Q6) How to overcome impact of non-compliance of different laws on business performance?
a) Follow Business Law
b) Follow Corporate Law
c) Follow Environmental Law
Q7) Is corporate governance helps In dealing with compliance of laws?
a) Yes
b) No
Q8) What are the different legal requirements needed to be followed by the Waitrose?
a) Legal Structure of company
b) Laws related to employment
c) Other
Q9) Is Non-Compliance with laws influence on business to achieving competitive benefits?
a) Yes
b) No
Q10) Recommend different ways through which Waitrose can easily deal with the impact on
non-compliance of laws. Secondary data: It is a type of research where the data for specific topic is being
gathered from the primary sources i.e. information is gathered from the study which is
already being completed by few other person over a subject similar with actual research.
In simple word, the information which has already been used for research earlier is
10

known as secondary data. It can be collected from Business report, Articles & Journals,
Public record, Statistical or historical documents, websites, social media, journals, books,
articles etc. Such type of information is also being used by the researcher to gather
detailed information of Waitrose Limited and its corporate strategy (Sadiq and
Governatori, 2015).
Research choice: In a research, an investigator can follow single data collection tool and
corresponding data analysis activity. They also follow mixed method approach including
quantitative and qualitative data collection tools. In case of qualitative research, it show objective
measurement and the mathematical, numerical and statistical analysis of data collection via
survey, questionnaire and polls, or by manipulating pre-existing numerical information applying
computational techniques. On the other side, qualitative research followed to gain a knowingness
of underlying opinions and reasons. It gives insights into the issue and support to create
hypotheses and ideas for potential quantitative research. According to the research topic,
qualitative research method used because it provide quality and accurate information about the
study.
3.2 Techniques and procedures, and research instruments:
Data analysis and data collection is identify as innermost layer of research onion. In
interpretation of information, data is evaluated against the theoretical framework. There are
different data analysis techniques such as normality test, descriptive statistic, reliability test etc.
all this are effective but according to the topic reliability test used by the researcher to achieve
goal related to the research (Von Stein, 2016). Questionnaire is refer as an useful and essential
instrument of primary data which is applied by researcher to collect appropriate information
about the topic and from the respondents.
3.3 Research Sampling:
There are two type of research sampling techniques such as random and non-random.
According to the research topic, convenience sampling method is used as a type of non-random
sampling method. Main reason behind selecting this techniques as it gives a urgent and simple
approach in analysing potential participants to the primary research. With the help of this method
selected respondent is 25 which is appropriate for analysing accurate data about the topic.
11

3.4 Research Ethics:
The data which has been collected for research is gathered ethically by following ethical
considerations. The information is not leaked to anyone else because if it is shared with others
then it is not possible to conduct the accurate research.
3.5 Research Limitation
There are different in research which highly impact on investigator while they doing
each activities of study. The main limitation of research is the time period for completion of
research activities and the ability of investigator to cover a larger sample size for the primary
research (Wehrmeyer, 2017). Apart from this, the resulting period of time for the primary study
limited the responses accomplished by the investigator for the questionnaire.
3.6 Research Reliability and Validity:
Reliability of the research project is mainly based on the effectiveness of test instrument
which name is survey questionnaire. It is more effective and essential instrument which will help
an investigator to collect accurate amount of information related to the research topic. Apart
from this, questionnaire is also consider as an essential part for validity. It assist in decreasing
problem in regards to the test validity. Thus, questionnaire is useful instrument and give real and
valid data about the topic.
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CHAPTER 4: DATA ANALYSIS OR CRITICAL REVIEW
This is another important part of research which is based on the results of primary and
secondary source. In case of primary sources, questionnaire is more essential instrument and
provide effective outcomes from the selected sample size (Welford, 2016). On the other side,
under secondary sources, literature review is consider most valuable source because it give in-
depth information and better results for research. Thus, both sources are important and useful for
the investigator to collect accurate results for the research or topic. Along with this, results
according to the questionnaire are determined as under:
Theme 1: Awareness about the concept of Non-Compliance of laws
Q1) Are you aware about the concept of Non-Compliance of laws in
regards to company?
Frequency
Yes 15
No 10
Yes No
0
2
4
6
8
10
12
14
16 15
10
Frequency
Interpretation: As per the above graph, it is clear that out of 25 respondents, 15 have
knowledge about the concept of Non-Compliance of laws. While renaming 10 respondents are
13

not aware about it. Therefore this shows, that it is difficult for Waitrose to enhance their growth
and success in marketplace.
Theme 2: Consequences of non-compliance with laws or regulations
Q2) What are consequences of non-compliance with laws or
regulations?
Frequency
Failing to meet with all state 12
Federal guidelines for compliance 13
Failing to meet with all state
Federal guidelines for compliance
11.4
11.6
11.8
12
12.2
12.4
12.6
12.8
13
12
13
Frequency
Interpretation: From the above mentioned information, it can concluded that there are
two types of consequences such as Failing to meet with all state and Federal guidelines for
compliance. As per Graph, 25 out of 12 respondents are favour as Failing to meet with all state
is main consequences whereas remaining 13 participants are favour as Federal guidelines for
compliance is main consequences.
Theme 3: Influence of non compliance of law on the business's growth
Q3) What are the impact of non compliance of law on the growth of
Waitrose?
Frequency
Increased complexity 8
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Q3) What are the impact of non compliance of law on the growth of
Waitrose?
Frequency
Enforced business changes 9
Managers being held personally accountable 8
Increased complexity
Enforced business changes
Managers being held personally accountable
7.4
7.6
7.8
8
8.2
8.4
8.6
8.8
9
8
9
8 Frequency
Interpretation: According to the above given information, it can be summarised there are
some effects of non compliance of law such as increase in complexity, enforced business
changes and managers being held personally accountable, all these are directly influence on
business growth and success of Waitrose. As per above chart, 8 out of 25 respondents are agree
as non-compliance of law increase complexity, 9 are favour in as it enforce business changes and
remaining population are agreed as in this business managers being held personally accountable.
Theme 4: Main area of the law in which failing to comply can cost company
Q4) What are main area of the law in which failing to comply can cost
Waitrose?
Frequency
Wage Issue 7
Hiring employees under 18 9
Workplace safety 9
15

Q4) What are main area of the law in which failing to comply can cost
Waitrose?
Frequency
Wage Issue
Hiring employees under 18
Workplace safety
0
1
2
3
4
5
6
7
8
9
7
9 9
Frequency
Interpretation: According to the above given picture, it can be concluded that there are
different main area of the law in which failing to comply can cost Waitrose. For this, 25 out of 7
are suggest wage issue, 9 are recommend hiring employees under 18 and remaining population
are suggest as workplace safety.
Theme 5: Relationship between legal requirements and business's growth
Q5) What are the relationship between legal requirements and growth
of Waitrose?
Frequency
Positive 17
Negative 8
16

Positive Negative
0
2
4
6
8
10
12
14
16
18 17
8 Frequency
Interpretation: From the above given graph or data, it can be determined relationship
between legal requirements and growth of Waitrose. For this, 17 out of 25 respondents have
positive impact whereas 8 are have negative impact about this statement.
Theme 6: Ways to overcome influence of non-compliance
Q6) How to overcome impact of non-compliance of different laws on
business performance?
Frequency
Follow Business Law 8
Follow Corporate Law 9
Follow Environmental Law 8
17

Follow Business Law
Follow Corporate Law
Follow Environmental Law
7.4
7.6
7.8
8
8.2
8.4
8.6
8.8
9
8
9
8 Frequency
Interpretation: As per the above given graph, it can be concluded that there are different
ways suggest to the Waitrose to overcome influence of non-compliance of different laws on
business performance. In this 8 out of 25 respondents suggested, company should follow
business law in appropriate manner, 9 are recommend, Waitrose should apply corporate law
appropriately and remaining 8 respondents are suggested, business must be apply environmental
law in accurate and appropriate way.
Theme 7: Role of Corporate governance in dealing with compliance of laws
Q7) Is corporate governance helps In dealing with compliance of
laws?
Frequency
Yes 18
No 7
18

Yes No
0
2
4
6
8
10
12
14
16
18
18
7 Frequency
Interpretation: From the above mentioned graph, it can be summarised role of Corporate
governance in dealing with issue related to the compliance of laws. In this, 18 out of 25
respondents are said yes as corporate governance play essential role in overcoming such type of
issue in the organisation whereas 7 out of 25 respondents are not agreed about it.
Theme 8: Different legal requirements required to be followed by the Waitrose
Q8) What are the different legal requirements needed to be followed
by the Waitrose?
Frequency
Legal Structure of company 11
Laws related to employment 9
Other 5
19

Legal Structure of company
Laws related to employment
Other
0
2
4
6
8
10
12 11
9
5 Frequency
Interpretation: According to the above given data or information, it can be determined
legal requirements for Waitrose. In this, 11 out of 25 respondents are suggested, company should
apply legal structure, 9 are recommended, Waitrose should follow different laws related to
employment and remaining have no idea about the same.
Theme 9: Impact on non-compliance on business to attain competitive benefits
Q9) Is Non-Compliance with laws influence on business to achieve
competitive benefits?
Frequency
Yes 20
No 5
20

Yes No
0
2
4
6
8
10
12
14
16
18
20
20
5
Frequency
Interpretation: As per the above mentioned information, it can be concluded that impact
of non-compliance of laws on business for achieving competitive benefits. In this 20 out of 25
are said as corporate governance is highly influence on Waitrose while achieving competitive
advantages whereas 5 are not agreed about this concept.
Critical evaluation of secondary research:
Under secondary research, researcher used articles and journals to learn regarding the
field of study that has been organised previously by another person over similar topics. This help
in developing a knowingness regarding the actual topic of research which will also assist in
accumulating proper information about the topic (Chen, Feldmann and Tang, 2015). The
findings from secondary method research is gathered via different articles and then shown in a
way of literature review and determination of this research topic is mentioned below:
The different legal requirements that are to be followed by the Waitrose
Company is working in the market where they are having different chains in different
locations due to which the managers has to set different rules and the structure of the branches as
in the demand in the various location. They also sell the product to different countries due to
which they have to follow different compliance issue which are related to exporting the goods to
the different countries.
Impact of non compliance of law on the growth and the sustainability of Waitrose
21

If the tax liability of the company are not fulfilled sufficiently and accurately then it
would result in huge loss to the company and would also make the stakeholders loosing their
interest in the company. So the corporate governance strategy should be made accordingly which
would help in achieving the target of making the stakeholders motivated.
Corporate governance helps in dealing with compliance with laws.
Corporate governance enables the company to assist in rolling out the framework to
business unit so by enabling this into the practice of the company can achieve the target of
compliance of law (De Silva Lokuwaduge and Armstrong, 2015).
The relationship between the issue of compliance with legal requirements and growth in
Waitrose.
It is important for the company to better comply with the internal compliance so the
employees are satisfied that all complaints or issues are monitored and are addressed properly
before these are grown and effects the entire corporation (Isidro and Sobral, 2015). Corporate
management strategies should be done in a way that would help in achieving the target of
complying with the compliance issue and it helps in sustainable growth of the business.
22

CHAPTER 5: RECOMMENDATION AND ACTION PLAN
5.1 Recommendation:
From the above mentioned information, it can be recommended to the company as Non-
Compliance with laws is major issue and it impact on business performance and profitability in
direct manner. According to the above information, more than half of the population are aware
about the impact of non-compliances of law on business growth and performance. There are
some recommendation to the Waitrose about how to overcome negative impact of non-
compliance of laws effectively. Some are determined as under:
 Waitrose should follow corporate, business and environmental laws in more accurate and
systematic manner. Thus, it assist them to enhance their performance and profitability
within predetermined period of time.
 The standard applies to entire categories of professional accountants of Waitrose,
including auditors, another professional accountants in public practice, professional
accountants in enterprise, including those in government, education, businesses and the
not-for-profit sector. It addresses all breaches of laws that deal with different matters such
as fraud, money laundering, tax payments, corruption and bribery, financial products and
services, public health and safety and environmental protection.
 Company should develop corporate governance strategy which will also essential and
significant for an organisation to overcome issue related to the non-compliance of laws.
 Waitrose should hire legal team that help an enterprise in explaining each and every laws
related to the corporate, business and environmental accurately. Thus, it will also support
an organisation to accomplish better results within predetermined period of time.
 Waitrose should aware about the regular changes in laws and regulation. Thus, it is also
effective and important for the organisation to overcome impact on non-compliance of
laws on business performance and growth.
5.2 Action plan
It introduce as an effective statement of the steps that require to be taken with the
purpose of achieving particular objectives or goal (Kagan, Thornton and Cunningham, 2017).
This plan includes different stages which will help an organisation to overcome issues related to
the research. In this Waitrose is faced issue related to the non-compliance of laws which
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negatively impact on its growth and performance directly. Some stages and description are
determined as under:
Steps Description
Step 1: Identify the
reason
First step is to analysis reasons behind the problem faced by
Waitrose. From the above field of study it has been analysed that the
main reason behind non-compliance of laws is Failing to meet with
all state and Federal guidelines for compliance. This create negative
impact on business growth and success. Thus, it is a main issue which
also influence n employees performance and market share of the
Waitrose.
Step 2: Formulate the
strategies
In order to solve these problem, Waitrose must emphasis over
following its corporate strategies, it help them in dealing with such
type of issue in more effective manner. Apart from this Waitrose
must also emphasis over reviewing and resolving the problem that are
being faced by employees. They should also hire legal team which
will assist an organisation by providing entire legal information about
business. Thus, it is more essential and important for the company to
overcome issue related to the non-compliance systematically.
Step 3: Offer more
options to access
information
Waitrose must try to apply all laws and regulation appropriately
which will also support an organisation to reduce non-compliance of
law issue. For this company should provide accurate information
about the business, environment and corporate law to their employees
which will also assist an enterprise to easily overcome non-
compliance issues.
Step 4: Analysis of the
information
After formulating entire these strategies Waitrose must evaluate it in
order to identify its validity or readability after acquiring
implemented in marketplace. Thus, corporate strategies, hiring of
legal team etc. are more significant and essential way for dealing with
non-compliance of law issue systematically.
Step 5: Implementation Once the corporate and many other strategies has been evaluated as
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well as measured as per its effectiveness, then Waitrose must
emphasis over taking it into action.
Time scale
Gantt chart:
A Gantt chart is a major graphical tool use to show activities or tasks performed against.
It is a visual presentation of a project where the activities are classified and demonstrated on
chart that assist in understanding and interpreting the project. Gantt chart is major tool for
systematic project management (Kagan, Thornton and Cunningham, 2017). It mainly points out
activities that is required to be done in scheduled time-frame. To trace out the project schedule
from beginning to end Gantt chart play an important role. In Gantt Chart tasks are shown on the
vertical axis while the scheduled time-spend in particular task is shown on horizontal axis. Each
task is represented by a bar that shows the time required for the project.
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