This presentation discusses the importance of Corporate Social Responsibilities (CSR) through a case study of Starbucks. It explores the positive impacts of CSR, challenges faced, and the role of CSR in improving public image and brand awareness. The presentation also highlights the CSR activities of Starbucks, such as water conservation, support for farmers and the community, and recycling and waste reduction. The challenges associated with CSR practices, including increased cost of operation and resistance from employees, are also discussed.