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Project Management Case Study: ROLLER COASTER SAFETY PROJECT

   

Added on  2019-10-18

7 Pages2245 Words476 Views
Course Module: Project ManagementSECTION APROJECT CASE: ROLLER COASTER SAFETY PROJECTBackgroundSuper Wonderland (SWL) Pte Ltd in Singapore belongs to the USA’s Wonder Group (WG), one of the world’s largest entertainment companies with businesses in movies, theme parks and resorts. SWL operates a theme park on Coney Island. It aims to provide a full range of fun family activities for visitors to enjoy. Its motto is “We make your day Super Wonderful!” SWL has been successful in bringing many innovative entertainments and theme rides to Singapore, which attracted locals and tourists from the region.Recently, roller coaster safety has been an issue for several theme parks.(Ref: Riders rescued from Universal Studios' Battlestar Galactica ride after it stops due to 'technical error' http://www.straitstimes.com/singapore/riders-rescued-from-universal-studios-battlestar-galactica-ride-after-it-stops-due-to)Hence, the Government Safety Regulation Board (SRB) has tighten the regulations and ordered a re-examination of all the roller coasters in the country. One of SWL’s main attractions, Sky Rock Roller Coaster, was found to have potential faults. It was ordered to stop for operations until the faults have been rectified. It is imperative for SWL to solve the problems completely to ensure public that is a safe for enjoyment. The management decided to embark on this project called the Roller CoasterSafety (RCS) Project.

Section 1: Defining the ProjectThe CEO, Jack Ng, has appointed the following staff to form a project team for the RCS Project:1.Yourself, a Senior Executive who is appointed as the Project Manager. You have managed a few projects successfully in SWL. The management trusts that your resourcefulness and tenacity will help in this important project.2.Mr. Hashim, a Senior Engineer from the Ride Operations: He has knowledge in roller coaster operations. His scope of work includes supervising subcontractors to install and test the roller coaster system.3.3. Mr. Lim KK: Facility Manager: He is in charge of the theme park infrastructure and facilitiesother than ride and roller coaster systems.The Sky Rock Roller Coaster was implemented seven years ago by Wagon Pty, which is now defunct. To rectify the problems, SWL will have to seek consultancy from Tron AG from Germany, a major theme ride supplier to the WG Group. The reinforcement of the Sky Rock’s structure will also be subcontracted to Tron AG, supervised by Hashim.The CEO briefed you on the management’s expectations: The project shall start on 1 September 2016. All the SRB’s new safety requirements must be fully complied. Although SRB set a deadline for the roller coaster to be certified and relaunch by 30 Dec 2016, the management wish this can be done by 22 Dec 2016, as prolonged closure will leave public a bad image of SWL. Exact budget has yet to be worked out. Finance is tight, but if the project team can justify essential expenses, management will try to accommodate.Question 1a)Based on the CEO’s direction, you are to appraise the priority of the project by constructing a project priority matrix.b)Appraise four (4) relevant conditions in deciding to use the Top-down or Bottom-up Estimate approach for estimating the project cost. For each condition, explain the preferred approach andwhether the approach is suitable to SWL for RCS Project. Recommend the overall best approach and explain one estimation cost method to SWL.You shall answer in this format:For condition on ________, *Top-down/Bottom-up Estimate is preferred because ____________________. This *is/is not the case for RCS Project as ____________________. Hence SWL shall use *Top-down/Bottom-up Estimate under this condition.Overall, I recommend SWL to adopt the _____________ approach. The method of estimation will be ___________. [Briefly explain the method]

Section 2: Managing the Project TeamQuestion 2SWL will contract the consultancy to Tron AG. The reinforcement of the Sky Rock’s structure will alsobe outsourced to Tron AG implementation team, supervised by the project member, Hashim. Tron AG’s performance will have a major impact on the success of the RCS Project.a)Examine two (2) advantages of outsourcing the works mentioned above to Tron AG.b)Analyse and discuss how you can adopt three (3) relevant best practices in outsourcing project work to manage Tron AG.

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