Cover Letter & Resume .

This cover letter and resume is an application for the vacant position of Case Officer. The candidate has relevant work experience and a bachelor's degree in Law. The resume includes education, work experience, and professional skills. The candidate is flexible, innovative, and able to work independently or in a team.

Running head: Cover Letter and Resume 1
Cover Letter and Resume
Student’s Name
University
Course
Date

Cover Letter and Resume 2
Student’s Name
Address
Country
Date
To
The Manager
Regional Service Network – Hume Region
Community Correctional Services
301- 331 Wyndham Street, Shepparton VIC 3630
Australia.
Dear Dean Walton,
RE: APPLICATION FOR THE VACANT POSITION OF CASE OFFICER.
Am writing this application to respond on the advert about vacant position in your organization,
unit of Community Correctional Services. As I am highly inspired and detailed oriented
individual, I wish to direct my interest in this position of Case Officer as it is mentioned in the
advert. I trust my outstanding interactive personal and acquired knowledge and skill from my
academics and work experience are enough quality measures for me to stand as the best
candidate in this position. Is my desire to improve the organization productivity since am an
individual who can perform his duties individually or within the team work. Am very critical

Cover Letter and Resume 3
thinker in handling case orders in my field of life and professional therefore, when I will win this
chance of Case Officer in our, I will contribute a sustainable growth to the Community
Correctional Services department in the region.
I have worked as an Army Officer with Australian Defense Force, also have worked as a director
in James Sterling Property Development and at the National Australia Bank as a customer
service Advisor. All the above experience are adequate for me to apply this position including
my knowledge from my bachelor studies in Law.
Am able to perform any administrative activities both manually and use of computerized means
in the office. Am always happy and strong individual in performing organization activities
according to the rules and regulation of the office. When a win this chance I will have total
commitment in achieving office objectives including mission and vision in the line of my
assigned duty.
Attached, polite request to find out my Resume for more consideration in this position of Case
Officer. I look positively forward to have a face to face interview with the management to
discuss the core values I will bring to the department of Court Public Service as a Case Officer.
Dear Sir, you can reach me through [phone] or Email address [e-mail]
Thank you in Advance.
Yours Sincerely,
Signature
Student’s Full Name.
Resume

Cover Letter and Resume 4
CURRICULUM VITAE
NAME: STUDENT’S NAME
EMAIL: [e-mail]
PERSONAL DETAILS
AGE : 25 Years
MARITAL STATUS : Single
NATIONALITY : Australian
TEL : [phone]
EMAIL ADDRESS : [e-mail]
CAREER OBJECTIVE
My inspiration is to be an active and leading Case Officer in the Regional Service Network of
our country Australia. Am an individual who is willing and able to work under minimal and
flexible supervision within the work environment. Also, am flexible to work as apart timer or full
time worker in the institution including the weekends and holidays as prescribed by the job title.
Am an innovative and critical thinking person who is manageable when working as a team or
individual and able to solve critical problems when raises within the team. Always am ready to
follow the organization’s culture, value and behavior towards achieving the organization mission
and vision accordingly.
EDUCATION AND QUALIFICATION BACKGROUND
Bachelor of Law, 2015 – 2018, Sothern Cross University. (2018 is my final academic year).

Cover Letter and Resume 5
Staff Officer Australian Army, March 2015 – Present. Australian Defense Forces
Certificate of Small Business Management, 2014, TAFE
Career break for family caring responsibilities, Jan 2001 – Oct 2006.
Certified Social worker.
WORK EXPERIENCE
Jan 2006 – Feb 2015,
Director of James Sterling Property Development
Duties and responsibilities
- Sales and marketing the company’s property.
- Receiving and responding to the clients’ calls and emails.
- Proving clients with the solutions regarding to their properties management
responsibilities.
- Developing marketing strategies through together with the company’s team of marketing.
- Managing the organization’s suppliers and other contractors involved in the company’s
activities. This through creating conducive and good relationship between them and the
organization.
October 2013 – December 2014
Director of Kelpie Sportswear
Duties and responsibilities

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- I was allocate general responsibilities in the organization including aspects of
management like maintaining books of accounts, developing business strategies,
apportionment of the resources and dealing with customer services at the front office.
Jan 2017 to Current,
Customer Service Advisor, National Bank of Australia
Duties and responsibilities
- Offer legal customer services concerning the financial matters and bank’s product.
- Assisting customers to move towards the technological direction of the bank.
- Answering customers quarries concerning the financial products.
- Assisting and controlling the movement of the customers at the front department section.
OTHER PROFESSIONAL SKILLS AND KNOWLEDGE
Technical Experts – am able to exercise management practice like planning, controlling,
directing, staffing and implementing strategies in the organization. This will help in attaining
organization objective in a smooth way.
Excellence services. Am able to perform quality services according to the organizations
standards towards the target area. This improves the performance of the organization in
achieving set goals.
Communication. Am able to communicate fluently without problem using both writing and
verbally. Using this skill of effective communication am able to make strong decisions towards
solving a problem. This skills helps me in reading and following guidance and instruction as are

Cover Letter and Resume 7
required in the organization. Also, helps me in giving correct and viable instruction to the target
party.
Interpersonal skills. This is a good skill which helps me to understand different issues using my
personal conscious. This have enabled me to build trust and respect to all individuals within my
boundaries. This has development my skill of making effective and sound decisions.
Influence and Negotiation. My influence character is high towards several matters. Am very
persuasive in dealing with team work and negotiating on the problem aiming to get viable
solution. This character is important in life in maintaining cooperation and good relationship
with the related parties.
Self-management. Always I compose myself in achieving all targets on time. This also helps me
in selecting effective means of dealing with urgent matters and accomplishing them with
minimal errors.
Analytical and conceptual. This is my personal qualities which helps in making quality
decisions using sound analytical approach and use of conceptual thinking. This is important since
our daily environment have many challenges which enforces us to solve more problems as they
occur.
Decisive. Am able to use the available data in addressing personal or organizational problems
and achieve sound, timely and effective decision.
Resilience and flexibility. Am flexible according to the situation circumstances. I demonstrate
this trait in achieving my objectives in all ways allowing minimal or no interruption of the
environment.

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Note: The above work experience, skills and professional qualities are good measure making me
to be the best candidate in the applied position of Case Officer. I will be able to perform the
following duties which will be assigned to my position and including any related one. The
described duties includes:
- Minimize reoffending through applying case practice in the management.
- Building responsibilities to the offenders.
- Linking community services to the offenders program.
- Able to make recordkeeping as required in the office.
- Work together in integrity and respect individual in the workplace.
HOBBIES AND INTERESTS
- Socializing with people from different backgrounds.
- Being innovative and creative in solving problems
- Reading and doing research
- Playing football
REFERENCES
Available on request