Effects of COVID-19 on Marriott Hotel: A Study on Productivity of UK Hospitality Industry

Foundation Year Research
Project
(Effects of COVID-19 on Marriott
hotel)

Table of Contents
CHAPTER 1: INTRODUCTION....................................................................................................3
Research Topic............................................................................................................................3
Research Background..................................................................................................................3
Research Aim..............................................................................................................................3
Research Objectives....................................................................................................................3
Research Problem.......................................................................................................................4
Research Questions.....................................................................................................................4
CHAPTER 2: METHODOLOGY...................................................................................................5
Research methodology................................................................................................................5
Gantt chart...................................................................................................................................5
CHAPTER 3: LITERATURE REVIEW.........................................................................................7
CHAPTER 4: SECONDARY DATA ANALYSIS.........................................................................9
Presentation of findings..............................................................................................................9
Summarisation of findings..........................................................................................................9
CHAPTER 5: CONCLUSION......................................................................................................10
REFERENCES..............................................................................................................................11

CHAPTER 1: INTRODUCTION
Research Topic
To identify the effect of COVID-19 on productivity of the UK hospitality industry.
Research Background
Outbreak of global pandemic COVID-19 has created lock down restrictions, closure of
unessential business and restriction on movement of people. This recent pandemic crisis is
considered as one of the unprecedented and influential events for policy makers, market
participants and investors (Ntounis and et. al., 2022). The outbreak of COVID-19 has spilled
over economically to major capital sectors and market. It has also affected the stability and
performance of the whole hospitality industry. The negative impact of global pandemic COVID-
19 has mainly hit service oriented sectors like hospitality industry. Hospitality industry plays
significant functions for job creation and economic growth all over the world (Mitha, 2020). It is
indirectly and directly responsible for creating numerous jobs and the development of whole
nation. During the global pandemic COVID-19, government of the UK have taken many
measures in the fields of economic, health and public (Keogh-Brown and et. al., 2020). These
measures were taken by government for containing the spread of virus in an attempt of
minimising the negative impacts of COVID-19. The major interventions that have taken by
government of the United Kingdom that have majorly impacted the business and operations of
hospitality industry are: lockdown restrictions, social distancing measures, cancelled public
gatherings and many more. Thus, the current study focuses over carrying out in-depth
information about the effects of COVID-19 over productivity of the UK hospitality industry
along with various ways used by hotel to decrease the negative impacts of pandemic.
Research Aim
To identify the effect of COVID-19 on productivity of the UK hospitality industry. A
study on Marriott Hotels
Research Objectives
 To determine the challenges faced by UK hospitality industry during period of COVID-
19
 To examine the impact of COVID-19 pandemic on productivity of Marriott Hotels

 To evaluate the ways used by Marriott Hotel for overcoming consequences caused by
COVID-19
Research Problem
The major research problem identified in the current investigation is various challenges
faced by hospitality industry due to outbreak of global pandemic COVID-19 (Filimonau, 2021).
It is being determined in the study that hotels were forced to close their all operations so that
gatherings of people could be stopped and spread of virus could be controlled. Many restrictions
imposed by government on travel of people have negatively impacted performance and
productivity of hotel. Thus, this report carries out the strategies adopted by hotel to overcome the
challenges and consequences of global pandemic COVID-19.
Research Questions
 What are the challenges faced by UK hospitality industry during period of COVID-19?
 What is the impact of COVID-19 pandemic on productivity of Marriott Hotels?
 What are the ways used by Marriott Hotels for overcoming consequences caused by
COVID-19?