Impact of COVID-19 on Employee Health and Safety Practices in Hospitality: A Study on Landmark London

Research Project

TABLE OF CONTENTS
ABSTRACT.....................................................................................................................................4
ACKNOWLEDGEMENT...............................................................................................................4
RESEARCH TITLE: TO INVESTIGATE THE IMPACT OF COVID19 ON EMPLOYEE'S
HEALTH AND SAFETY PRACTICES AT HOSPITALITY. A STUDY ON LANDMARK
LONDON.........................................................................................................................................5
CHAPTER:1 INTRODUCTION.....................................................................................................5
Research background...................................................................................................................5
Aim: To understand the effects of COVID-19 on the health and safety practices and policies of
hospitality sector. A study on Landmark London........................................................................5
Research Objectives.....................................................................................................................5
Research Questions......................................................................................................................5
Research rationale........................................................................................................................6
Research Scope............................................................................................................................6
Overview of research methodology.............................................................................................6
Chapter preview...........................................................................................................................6
CHAPTER:2 Literature Review......................................................................................................7
Theme:1 Impact of Covid 19 on hospitality sector......................................................................7
Theme:2 Covid19 impact on employee health............................................................................7
Theme:3 Different practices of health and safety at hospitality..................................................8
CHAPTER:3 REASEARCH METHODOLOGY...........................................................................9
Research type...............................................................................................................................9
Research design...........................................................................................................................9
Research approach.......................................................................................................................9
Research philosophy..................................................................................................................10
Data collection...........................................................................................................................10
Data analysis..............................................................................................................................10
Sampling....................................................................................................................................11
Ethical Consideration.................................................................................................................11
Research limitation....................................................................................................................11

Reliability and validity...............................................................................................................11
.......................................................................................................................................................11
CHAPTER:4 ANALYSIS AND FINDINGS................................................................................12
CHAPTER:5 RECOMMENDATION...........................................................................................21
CHAPTER:6 CONCLUSION.......................................................................................................21
REFLECTION...............................................................................................................................22
REFERENCES..............................................................................................................................23

ABSTRACT
Covid19 pandemic is one of the most challenging crisis which impacted overall world in definite
manner. The pandemic puts the great impact on the hospitality industry where it leads the
organization to face major challenges in regard to economical and operational as well. The report
has included the 6 chapters where it includes research proposal, literature review, research
methodologies, findings and analysis, recommendation, conclusion and reflection part.
ACKNOWLEDGEMENT
I would like to thank my educator who helped me a lot to complete the research study in definite
manner where they also supported me in terms of time and encouragement which is most
valuable for me. Also, I would also like to thank my friends, seniors and research team for
sharing the useful content that helps me in completing my thesis project. My appreciation also
goes to my family members who have shown their trust in me and supported me in completing
my studies.

RESEARCH TITLE: TO INVESTIGATE THE IMPACT OF COVID19 ON
EMPLOYEE'S HEALTH AND SAFETY PRACTICES AT HOSPITALITY. A
STUDY ON LANDMARK LONDON.
CHAPTER:1 INTRODUCTION
Research background
The recent pandemic Covid19 is a dynamic and crucial challenges for the entire global world
where it has lead to obtain the economical disturbances. Each and every individual and business
association gets impacted in wider manner and leads them to obtain difficulties and issues. One
of the business of hospitality industry also get adversely affected during the pandemic which
created operational challenges to the hotel industry to shut down their business organization. In
general, the hospitality industry play a huge role in contributing the world in economical way
where each country has suffered from different challenges (Gupta and Goplani, 2020). The hotel
industry gets impacted badly where they suffer from difficulties in their operational tasks,
logistics, supply chain management and entire management. The current research study will
discuss the issues and challenges the hospitality sector suffered during the pandemic where the
study in conducted on hotel named Landmark London situated at London, UK. It will discuss the
impact of Covid19 on employee health and safety factors and provides appropriate results.
Aim: To understand the effects of COVID-19 on the health and safety practices and policies of
hospitality sector. A study on Landmark London.
Research Objectives
 To understand the impact of Covid19 crisis on hospitality industry.
 To identify the importance of health and safety of employee for business performance.
 To investigate the different health and safety practices of hospitality.
 To recommand the appropriate strategies in providing the different safety measures to the
employee in hospitality.
Research Questions
 How Covid19 has impacted the overall hospitality performance?
 What are the effects of Covid19 on employee health?
 How crisis management can help in overcoming the health and safety issues in hospitality

 What are the recommendation to implement the health and safety measures among
employee of Landmark London?
Research rationale
The reason behind choosing this topic is to bring the knowledge about the Covid19 impact on the
health and safety of the employee which is important for the better performance of the
hospitality. In this research, it has been considered that Covid19 crisis has widely impacted the
health of the employee from which they are not able to contribute their est efforts to increase the
overall performance of the hospitality (Michelozzi, de’Donato, Scortichini and et.al., 2020).
Health and safety measure will improve the employee health and can be able to move forward to
achieve the hospitality goals.
Research Scope
The topic health and safety polices due to covid19 is a wide and huge analytical areas it brings
the awareness among people to understand the different policies and its impact on the hospitality
industry. Therefore, it is important to be carried out the appropriate research on the specified
topic.
Overview of research methodology
The current research study is based on the primary sources from where the researcher can be able
to collect and gather the information in relevant and appropriate manner and can conduct the
study effectively. The primary data is collected from the questionnaire sources where the
members of the hotel Landmark London will participate. Also, the research will utilize the
qualitative research strategy and inductive approach for the better data and information
collection.
Chapter preview
The present research study includes the six chapters where the first chapter is introduction part
which includes the research aim, objective, rationale, research question and scope. The second
chapter introduces the literature review where it involves the argument between the authors
about the theme which has been made to discuss the relevant issues (Frühbeck, Baker, Busetto,
and et.al., 2020). However, the third chapter highlights the research methodologies where it
covers the different techniques and strategies which is selected by the researcher to conduct the
research in effective manner. Furthermore, the chapter analysis and finding will take place to
implement the appropriate interpretation of the finding and highlights the questionnaire. At last,