Development of Ethical and Creative Leadership Skills in Marriott

CREATIVE & ETHICAL
LEADERSHIP

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
LO3 Development of ethical and creative leadership skills........................................................3
LO5 Systematic approach to research methodology and advanced information skills...............6
LO7 Design of ongoing learning and continuing personal and professional development.........8
CONCLUSION..............................................................................................................................15
REFERENCES................................................................................................................................1

INTRODUCTION
Organizations in today's complex environment needs to necessarily adopt responsive
approach in order encourage creative behaviour within employees of the company. Creativity
itself denotes to bring something special or new into the organization. Ethical leadership style is
described as leadership which promotes implication of appropriate approach through
interpersonal relationships and personal actions. In the business of today's environment, ethics
are an increasingly significant element. In accordance to this, leadership with ethics is very
important to develop, understand and to recognize in the business activity (Engelbrecht, 2017).
With the help of efficient ethical leadership skills, it creates a positive environment within the
organization. Ethical leaders helps to boost employee productivity and thus overall performance
of the organization.
Marriott is a multinational hospitality brand which provides services with various hotels
and resorts based in Maryland. There are overall 360 Marriott hotels and resorts in 47 countries
across the world (Hay, 2020).
This report will elaborate the concept of relationship between ethical leadership and
employee creativity which describes the development of such kind of skills while performing
within the hospitality industry. Apart from this, the report will also highlight the systematic
approach towards research methodology used in this study and will also demonstrate advanced
information skills in regard to ethical and creative leadership skills.
MAIN BODY
LO3 Development of ethical and creative leadership skills
Ethical leadership is highly important for various number of reasons i.e. for employees,
customers as well as the whole company. Effective leadership skills are essential in order to help
in building positive ethical culture within the organization. When a leader becomes a part of
certain organization, there is a group of rules and regulations that make up the organizational
culture. When a person just starting out their career in hospitality industry, the person must
aware about how to build managerial and leadership skills and best if both blended together into
one. The major difference between leader and managers is that managers have the authority but
unable to motivate, inspire and support their team members while on the other hand the leader
has an ability that can be found at every level of the hospitality industry (Bartnik, 2018). The

leaders do not have to manage the staff of hotels in order to become a leader. Thus, leadership
skills are helpful in building productive teams and strong results. As per my perception if I
would work in Marriott then I will be able to develop at least five essential skills within me i.e.
vision, innovation, inspiration, inner values and communication skills (Ahmad, 2018). These are
considered as the soft skills of leadership within hospitality industry: Vision: Marriott believes that a leader must be able to communicate and set the plans and
goals also known as vision of the company. According to my perspective if I would get
an opportunity to work within the Marriott, I would able to build my ethical leadership
and creative skills as the company provides an environment which helps the individual to
develop certain skills within them (Nambisan, 2017). The team understands the big
picture of what the company tries to achieve with the effective co-ordination of
employees towards the achievement of company goals. Innovation: Great leaders are open to new technique or ways of doing things done within
the time frame. In Marriott, I will be able to improve myself and able to build an
understanding which creates values within me of giving emphasize on quality over
quantity. The employees within the company are adapts continuously learning and
sharpen their skills kind of behaviour. I would be able to take a risk with generating a
fearless behaviour within me as my surroundings includes skilled employees in the
Marriott because company invests a lot in training and development of employees
programme. Communication: Good leaders are always curious to ask questions, be empathetic and
consider each and every team member of the organization and the team as well. I would
be able to enhance my communication skills if working with the staff of Marriott as their
staff members are highly creative and good at communication in nature with effective
training provided to them with the help of training and development programs. Value: Ethical leaders have to understand the needs of employees within the organization
to be work life balance in order to succeed. I will be able to manage my time with the
members or candidates working in Marriott and also able to translate my abilities to focus
on the tasks (Grönroos, 2017). The values will be generated within me so that I will be
enhanced my knowledge and skill to become an ethical leader as well as increase my
creativity thinking level.