Learn how to manage creativity and innovation in the competitive Australian supermarket industry to transform business functions and overcome challenges. Find out how the introduction of a trolley scanner can reduce waiting time and improve the shopping experience. Explore the methods for idea establishment and evaluation, as well as the design and development of the trolley scanner. Discover the strengths, limitations, and suitability of this innovative solution for customers. This presentation provides insights into managing creativity and innovation in the supermarket industry.