Crisis Management for Flower Airlines: Handling the Aftermath of a Plane Crash

Running head: CRISIS MANAGEMENT
Crisis Management
Name of the Student
Name of the University
Author note

1CRISIS MANAGEMENT
Table of Contents
Introduction................................................................................................................................2
Answer to Question 1.1..............................................................................................................2
Initial Reaction after Crash....................................................................................................2
Ways to Handle Situation in First Instance............................................................................2
Answer to Question 1.2..............................................................................................................3
Listing of Processes, Procedures and Actions........................................................................3
Answer to Question 1.3..............................................................................................................4
Solutions to be Offered to Next-of-Kin (NOK).....................................................................4
Answer to Question 1.4..............................................................................................................4
Ways to Handle Media...........................................................................................................4
Conclusion..................................................................................................................................5
References..................................................................................................................................6

2CRISIS MANAGEMENT
Introduction
The report throws light on analysing the different kinds of crisis management
activities which are required to be undertaken by the Flower Airlines in managing the
situation of crash that has taken place. The initial reaction of the CEO after the crash along
with the different manners in which the crisis can be handled are required to be identified
which will be helpful in treating the situation appropriately without any discrepancies. The
ways to control the media are expected to be determined which will be essential in managing
the overall effectiveness appropriately.
Answer to Question 1.1
Initial Reaction after Crash
The CEO of Flower Airlines needs to implement stringent control over right of entry
to crash site to make sure that the different types of services related to rescue shall not be
deflected from the tasks of saving lives of the individuals. Furthermore, the CEO needs to
appoint the expert investigation on the crash site immediately for managing the situation
quickly. Additionally, he should be generating permission for entering condoned zone by
essential personnel as it is necessary (Barry, 2017).