Crisis Management Techniques in Project-Based Organizations

Managing Project Based Organizations 1
Managing Project-Based Organizations
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Managing Project Based Organizations 2
Table of Contents
Introduction...........................................................................................................................................3
Crisis Management Techniques.............................................................................................................4
Crisis Responsibility..............................................................................................................................5
Planning for Crisis in Project Management...........................................................................................6
Crisis Planning Strategies and Tools used for Emergency Management...............................................6
Framing the Crisis.............................................................................................................................6
Tools to Help Project Managers Plan for Crisis.....................................................................................7
Bibliography..........................................................................................................................................9

Managing Project Based Organizations 3
Executive Summary
Crisis can happen in any project and at any given time. Therefore, it is important to make
sure that there is a precise plan in place for crisis management. Crisis management is the
practice of detecting threats to a business as well as its stakeholders and the approach that
should be employed to counter such threats.
Introduction
In life, not all things that people plan move smoothly. While things in the corporate sector
can run as planned just like a well-oiled machine for quite a reasonable period, at some point
problems manifests themselves hence calling for instant intervention. Certainly, the severity
of the problem together with its effects can literary brings everything to a standstill in the
company not until the matter is resolved. For instance, catastrophic happenings like that of
the BP oil spill, the crashing of the Sony PlayStation network and the 2008 financial debacle;
all these are situations of emerging crisis which usurped all other urgencies (Ahern, Leavy,
and Byrne, 2014, p.1373). Therefore the manner in which an organization responds to a crisis
can have long-lasting repercussions on the manner in which it is perceived by its customer
base as well as the entire public. Consequently, by being so much contemptuous to an issue
or inconsiderate to the affected persons by the disaster can lead to more severe financial hit to
the organization as well as the loss of both reputation and market cap. Thus, a crisis is an
event that leads to dangerous and unstable conditions which can greatly affect a person,
groups, or the entire society (Sage, Dainty, and Brookes, 2014). Crises are considered to be
negative changes in the business, security, political, social and economic setting, particularly
when they happen unexpectedly without any warning signs.
With all that said, how does this connected to a project manager who is supposed to be
responsible for overseeing a crisis project itself? What are the techniques as well as the most
outstanding practices that should be applied by the PM to make sure the crisis project gets