This assignment delves into the critical aspect of nurse staffing ratios in hospitals, focusing on Queensland Hospital's strategies. It explores both quantitative and qualitative research approaches, analyzing their effectiveness in managing nursing services and predicting future requirements.
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TABLE OF CONTENTS INTRODUCTION...........................................................................................................................1 1. DEFINING THE ISSUE FACED IN QUEENSLAND HOSPITAL..........................................1 2.COMPARINGANDCONTRASTINGOFQUALITATIVEANDQUANTITATIVE APPROACHES...............................................................................................................................1 3. CRITICALLY ANALYSIS OF PATIENTS ISSUES................................................................2 REFLECTION.................................................................................................................................4 CONCLUSION...............................................................................................................................4 REFERENCES................................................................................................................................5
INTRODUCTION Nurse to patient ratio represents the availability of nurses with respect to the patients. The organisation should maintain the minimum count of the nursing staff in order to provide services to the patients (Stalpers, de Brouwer, Kaljouw and Schuurmans, 2015). The critical analysis is based on the mandated nurse to long-suffering ratio in Queensland hospital for improving the patients’ outcomes. It also describes complete introduction of the study and comparative analysis of qualitative and quantitative approach. It ex explaining the use of these approaches for handling nurses and patient’s issues. At last, reflection is also presented in the report to presents he personal point of view related to this issue. 1. DEFINING THE ISSUE FACED IN QUEENSLAND HOSPITAL This report analyses the issues related to the availability of minimum nurse to patient ratio of the Queensland hospital. Maintaining balance between nursing staff and patients is the fundamental activity of the hospital administration (Shekelle, 2013). This helps the organisation in providing effective and promising medical treatment to the patients. Providing proper effective treatment supports the organisation in maintaining trust among people. It is also useful to divide the work pressure in different nursing staff so that they can give proper attention to their patients. The present scenario described that allocating nurses in a right ward helps to minimize the work load.There are various kinds of issues which are faced by the hospital such as providing wrong tablets, ignorance and rude behaviour by nurses to their patients, etc. which put a negative impact on their performance. Hence, it is essential for the hospital to manage nurses’ responsibilities properly. It helps in reducing the work load and maintaining quality of services. Along with this minimises ignorance made by nurse staff towards their patients. 2.COMPARINGANDCONTRASTINGOFQUALITATIVEAND QUANTITATIVE APPROACHES Qualitative Approach:It is a method which mainly focus on in-depth information used to develop a theory or hypotheses. It is useful to describe the problems or conditions which are faced by the researcher while making a research. Furthermore, while making a qualitative research, no statistical data are used and it is totally based on skills or knowledge for reliability and validity of the information (Neuraz, and et.al., 2015). Hence, it can be said that qualitative approach helps to provide a complete knowledge of particular issues which are collected on the 1
basis of skills and experience of a researcher. It allows to identify new and untouched concept which provides deeper understanding of particular subject. All the information which are collected in this approach provides verbal information which can be converted into numerical manner effectively. Quantitative Approach:It is an approach which is useful to make a research with the use of interviews, observations and records. It can be said that this method only contains that information which can be numerically expressed (Duncan and et.al., 2016). It is used to test the hypothesis which is developed by the theory. In this method, statistical tests can be used for making analysis. It is providing valid and reliable outcomes of the tests. With the help of using this approach large number of people can determine their actual health condition. However, these researches are not able to produce effective outcomes for the new health problems. There are certain conditions in which pathological tests are not providing correct outcome. 3. CRITICALLY ANALYSIS OF PATIENTS ISSUES By analysing the conditions of nurses and patients in Queensland Hospital, it can be analysed that it is essential for the hospital to maintain a proper nurse-patient ratio. As per the ratio, it is the duty of hospital management to allocate particular number of patients to a nurse so that she can focus on their patients effectively. According toAiken and et.al., (2014) nursing to patient is considered as an essential factor for providing health care services to the people. In order to make this process organisation should implement strategies like proper shifting of staff. It helps in managing the overall services process. On the contradictory of above pointDuncan and et.al., (2016) management should have sufficient work force. For this effective offers and packagers should be provided in order to attract employees. Critical analysis of these issues can be done by using two research approaches such as qualitative and quantitative. Qualitative research approach is considered in order to have deep understanding about the problems. With the help of this research design healthcare industry is able to determine the needs and requirements with the help of theoretical steps. By using this, hospital can determine the behaviour of nurses by analysing their working styles. It helps in identifying the factors that are affecting the confidence and demotivating them.Under this technique responsibilities of nurses are distributed on the basis of availability of patients and resources. It helps in maintaining the effectiveness of the services. Furthermore, it provides in 2
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depth and detailed information of each and every wards or department, on the basis of that hospital management is able to assign shift. As per the view ofDuncan and et.al., (2016), qualitative research is producing effective outcomes at the initial stages. The implementation of the process is very simple. With the help of this approach investigator is able to have deep understanding about the issues. However,Bae and Fabry, (2014)the outcome is produced into the form of subjective. This is also one of the time-consuming process. On the other hand, qualitative research is not able to produce effective outcome if it is implemented department level. There are various reasons that are affecting the outcomes of the research outcomes, some of them are like communication channel of the organisation is not effective. It is creating direct impact on the problem understanding of the patients. It is affecting the quality of services that is provided by nursing staff. It also creates various challenges for the people and staff due to frequently changing duties of employees. The shifts of nurses create direct impact on their motivation and affect their quality of work. For example: There are many condition in which lack of information creates trouble for the staff members. As a result, there are some mistakes such as wrong medicine, avoidance of patients and injury etc. often encountered which highly affect the performance of hospital staff. According to theNeuraz and et.al., (2015)quantitative approach is able to analyse on the basis of data. With the help of method all the dependent and independent variables can be discussed. Through this step analyser is able to develop hypothesis in order to collect effective data. On the other hand, as per the view ofShekelle, (2013).large sample of data is required to produce effective outcome. Along with this calculation process is complicated. The quantitative research design helps in collecting data. With the help of various models and approaches data can be analysed effectively. The Queensland hospital, is able to analyse their nursing issues through comparing various data (Bae and Fabry, 2014). along with this it helps in maintaining record of patients and staff information’s, such as qualification level, workload, absenteeism and leave which are applied by the nurse. By using this, management of hospital makes complete records of leave taken by nurses. It also assigns the number of patients assigned to a nurse. There are many reasons such as it does not give accurate results of nursing staff and patients so that allotment problems are faced by the organisation. In this way, lack of accuracy of information leadstoimpropercontrolonmanagement.AccordingtotheStalpersandet.al.,(2015). ineffective nursing to patient ration create huge impact on the healthcare services. Patients are 3
not provided with proper attention, employees are not providing effective services. Along with this management of hospital also get influenced due to lack of staff. REFLECTION During my visit in the Queensland hospital, I have analysed various problems related to the services of the nursing staff. Due to wrong allotment, I examined that either the nurses and staff are resting with no workload whereas many employees are overburdened. The increased work load is creating huge pressure on them. It is directly influencing their service quality. Also creating huge impact on the reputation of the organisation. Being the team assistant, I faced the issue of managing number of nursing staff in a ward due to which they are not able to give sufficient amount of time to each patient. Furthermore, I also analysed that management is able toeffectivelyimplementresearchapproachessuchasqualitativeandquantitative.Itis supporting the organisation in determining issues on the basis of that they are able to implement effective strategies. Along with this it helps in maintaining record properly. However, I have also analysed that gradually increasing problems and issues are creating huge impact on the motivation level of the nursing staff. Along with this it enables the management in determining issues and implementing effective strategies in order to overcome. I have also analysed that with the help of these management approaches they are able to assign duties effectively.Hence, it can be said that quantitate method is a best technique which helps the organisation to estimate the future nurse requirement effectively. As a researcher, I also found that Queensland hospital also manages the shifts of their nursing staff so that work load can be minimised easily. Hence, it can be said that managing the ratio of nurses and patients is essential for the hospital for improving their performance and productivity. CONCLUSION As per the above detailed report, it can be concluded that to manage service of nursing staff, it is important to maintain balance between nurse to patients’ ratio. On the basis of above analysis, it is inferred that Queensland hospital is implementing various strategies for producing effective outcomes. By explaining the quantitative and quantitative research approach, cited hospital can minimize their nursing issues. It also analysed that quantitative approach is suitable for the Queensland hospital by which it can estimate the actual data and information related to the nurse and patients. 4
REFERENCES Journals and Books Aiken, L. H. and et.al., 2014. Nurse staffing and education and hospital mortality in nine Europeancountries:aretrospectiveobservationalstudy.TheLancet.383(9931). pp.1824-1830. Bae, S. H. and Fabry, D., 2014. Assessing the relationships between nurse work hours/overtime and nurse and patient outcomes: systematic literature review.Nursing outlook.62(2). pp.138-156. Carter, E. J., Pouch, S. M. and Larson, E. L., 2014. The relationship between emergency department crowding and patient outcomes: a systematic review.Journal of Nursing Scholarship.46(2). pp.106-115. Duncan, S. M. and et.al., 2016. Nurses' experience of violence in Alberta and British Columbia hospitals.Canadian Journal of Nursing Research Archive.32(4). Neuraz, A. And et.al., 2015. Patient mortality is associated with staff resources and workload in the ICU: a multicenter observational study.Critical care medicine.43(8). pp.1587-1594. Shekelle, P. G., 2013. Nurse–Patient Ratios as a Patient Safety StrategyA Systematic Review. Annals of Internal Medicine,158(5_Part_2), pp.404-409. Stalpers,D.Andet.al.,2015.Associationsbetweencharacteristicsofthenursework environment and five nurse-sensitive patient outcomes in hospitals: a systematic review of literature.International journal of nursing studies.52(4). pp.817-835. 5