CRITICAL ANALYSIS REPORT IT FAILURE WITH THE QUEENSLAND HEALTH

STUDENT NAME
STUDENT ID
CRITICAL ANALYSIS REPORT
IT FAILURE WITH THE
QUEENSLAND
HEALTH PAYROLL SYSTEM

INTRODUCTION
• Analysis of the Queensland Health payroll system
• The incident tremendous financial pressure and losses
• Largest admitted IT Project Failure in the Southern Hemisphere

REASONS BEHIND FAILURE
• Sense of urgency which was quite unwarranted on the parts of government officials
• Lack of diligence in the officials of the state government
• Inappropriate approach towards the scoping of interim solution
• Improper timeframe suggestions from government officials
• Huge number of awards to be attended by IBM while on the project
• Underestimated approach by IBM towards the project regarding the work to be
performed and the time allocated
• Signing off change requests by the government officials or CorpTech without addressing
the fact that timeframe was not sufficient to attend all (Thite 2014).

CONTROL SYSTEMS
• Government departments and agencies
• Government owned corporations
• General statutory bodies
• LATTICE and ESP roster engine were put to use to keep the disparate payroll structure orderly.
• LATTICE system went obsolete in 2005 and was ceased from being functional by the vendor
Talent2 due to its inability to keep up with the updated technology in use (Belbin 2012)
• From 2003 all state government departments had to enable themselves with SAP HR or SAP
Finance
• SSI further established Corp.Tech