Report on Critical Essay Emotion
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Added on 2020-06-05
Report on Critical Essay Emotion
Added on 2020-06-05
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Critical essay
a)Attitude is social entity which describes social and mental health of the person. Emotionis one of the big factor which affect the attitude of the person. It is one of the element inpersuasion, social influence and attitude change. Emotion prediction plays significant role indecision making. Beliefs, values and attitude of the individual is mainly based on its surroundingenvironment. It is the way of thinking and it is related to the activities within and outside theworkplace of the people. There are 200 employees selected to determine their attitude while handling patients ofdifferent behaviour. They were asked to make videotape about their attitudes toward aninstructional activity (Vogel and Wanke, 2016). Researcher has tried to obtain and collectdifferent opinions of them. They were told to fill the answer sheet and when they complete thisthen put it in the box. The employees have to tell their experience and problems while handlingcustomers. Different attitude, reactions and emotions when they have to look after stubbornpatients and their reactions while providing treatment.Attitude and persuasion is not limited to only laboratories. It has said that attitude can beobservable in thoughts, feelings and behaviour of the people. It can be formed from threecomponents which is essential for strengths and persistence of the attitude. It is not very easy todetermine the reaction, mentality of employees when they act improperly. It can be viewed asassociation in memory between attitude objects and its evaluation (Umar and et.al., 2016). Theattitude can be formed on the basis of cognitions in which attitude contains undesirable attitudesand results. Positive attitudes of employees towards company shows that people are satisfied andthey are happy with their working. Classical conditioning is same as operant conditioning. Participants perform better inencoding environmental con-variations in memory and provide effective results in completingthe tasks. The participants respond immediately when they were given difficult tasks and forcedto perform them rapidly (Simmons, Jones and Bradley, 2017). They become vigilant for the taskand different ways and shortcut methods to complete them effectively. Attitudes are extraordinary malleable as implicit preferences will change as stimulusmaterials changes. Contestants which are communicated the long term objectives and challengesare more likely to behave positively as compared to those who have seen the tough challengesand tasks of the company. Their behaviour and attitude further changes according to theiropinions, views and surrounding environment of the company (Richard, and et.al., 2016).1
Malleability is not only limited to racial attitude but it has also focused on evaluating emotionsand mentality of the participants. It has further offered persuasive counterpoint. Attitude on spotconstruction deals with opposing evidence and some attitude deal with same time and situations.This means that human beings learn and remember those things which they learn from theirexperience. Pan and et.al., (2016)., measured that study of attitude has no exceptions and verbal self-reports are concerned more because they give assessment preferences, beliefs, values andopinions. The author has more focused on the participants marking, checking off, circling andother behavioural indicator to assess their mental states. They have used simpler and easierscales to determine their mentality and attitude to different activities. Experimental researcherhas focused more on making independent variables and providing particular stimuli. Mathew, (2016), has given more attention to absolute questions rather than relative inorder to find out behaviour and reaction of employees. They have seen that participants haveperformed better when they were asked to write their views as compared to ask them in front ofdifferent members of team and top authority. Providing their views in written format will providethem various option and time to think over the question. Kumar and Rani, (2016), opposes themotion and stated that face to face communication will be more effective to know the mentality,reaction, attitude of the participant. It helps them in knowing their emotions, facial expressionsand feelings which they can express only when they were asked questions by directly interactingwith them.Klenner, (2017), suggested that unobtrusive measures are always given more priority insocial psychology as it helps in concerning with the social desire of the participants. Thismeasure also allows in knowing more about the facts like employees their concern, conscious,deliberateness, awareness as well as less consciousness, mindless and unawareness ofparticipants. On the other hand, Kim and et.al., (2017), stated that verbal self-report is the bestway to track consciousness aspect of mind. It tells about all components of social cognitions andfactors that affect the attitude of employees. Behavioural shifts play an important role in tellingthe change in attitude. Further, the study shows that the participants are asked to provide their views in writtenwhich is very effective approach of finding their emotions, mentality and reactions to differentsituations. The purpose of conducting questionnaire is to focus more on the perception, attention,2
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