Critical Issues in business management

Improving Systems Relating to
Information and Knowledge
Task 4: LO4 [AC 4.1, 4.2, 4.3]

Introduction
 Strategies of Samsung UK for managing communication
 Necessary to have information system
 Channels to acquire data can be beneficial for company growth
 Can provide appropriate framework for the organisation to
follow

Primary data collection approaches-
 Group discussions
 Employee interviews
 Performance review of projects
 User surveys

Secondary Data collection approaches
 Bibliographic information
 Recorded database
 Cultural background studies