BSBCRT511: Develop Critical Thinking in Leadership & Management

This assignment solution for BSBCRT511 Diploma of Leadership and Management focuses on developing critical thinking skills in others. It covers concepts like clarity, accuracy, and various critical thinking approaches such as analysis, synthesis, and evaluation. The assignment includes practical exa...Read More

BSB50420 Diploma of Leadership and Management
Unit of competency BSBCRT511 Develop critical
thinking in others
I declare that (please
tick):
☐
I fully understand the context
and purpose of this
☐
I am fully aware of the
competency standard/ criteria
against which I will be
assessed.
☐ I am aware of the resources I
need and how the
conducted.
☐ I have had the appeals
process and confidentiality
explained to me.
☐ I understand that the
individual effort and that all
written work is my own.
I am aware that if I am caught
with either collusion or
plagiarism of another
student’s work, I
☐ will be penalised for
academic misconduct
(reference to page 22 of
the EVE International
Student Handbook)
which could result in the
suspension or
cancellation of my
course
enrolment/ student visa.
I understand that I will not
disclose any
answer, in whole or in part,
in any form or by any means
before, during, or after I
have submitted my
☐
on any internet ‘share
space/ chat room, or
otherwise, which will
constitute a breach of
academic misconduct
and would result in

the suspension or
cancellation of my
course
enrolment/ student visa.
Student’s Name
Student ID Submission date
You
mu
st
co
mpl
ete
you
r
utili
zing
only
this
offic
ial
doc
um
ent
(whi
ch
feat
ure
s
wor
king
ans
wer
/
port
folio
tem
plat
es)
to
me
et
the
req
uire
me
nts
of
vali
dity
prin
cipl
es.
s
u
b
m
is
si
o
n
c
a
n
o
nl
y
b
e
a
c
c
e

pt
e
d
in
th
e
s
u
b
m
is
si
o
n
li
n
k
a
s
a
n
y
u
s
e
of
ot
h
er
m
e
a
n
s,
e.
g.
,
vi
a
c
o
m
m
e
nt
s,
w
o
ul
d
b
e
c
o
n
si
d
er
e
d
n
ul
l
a
n
d
v
oi
d.
Please
check
on all
the
boxes in
the
Stateme
nt of

Declarat
ion prior
to
uploadi
ng
Canvas
as an
Submission Note
authentication procedure.
(please read this prior
Students who use Macs and
experiencing issues with their
tools
not being able to view/ maintain
to submission)
document format should use
Pages app (included in all Macs)
as an alternative to the usual word
processor app as it
is
able
to
open
the
docu
ment
witho
ut
any
forma
tting
issue
s.
You,
will,
howe
ver,
need
to
conve
rt
the
compl
eted
PDF
forma
t prior
to
uploa
ding
to
Canv
as.
You
wil
l
re
ce
iv
e
an
e
m
ail
no
tifi
ca
tio
n
th
at
yo
ur
be
en
m
ar
ke
d

an
d,
on
thi
s
no
te,
yo
u
ar
e
re
qu
ire
d
to
ch
ec
k
on
yo
ur
As
se
ss
or’
s
fe
ed
ba
ck
on
C
an
va
s
for
co
nfi
rm
ati
on
on
th
e
gr
ad
in
g
ac
hi
ev
ed
.
If you
do
enco
unter
any
issue
s with
worki
ng on
this
docu
ment
or
any
other
matte
r
relate
d to
acad
emic
progr
ess,

pleas
e
reque
st for
assist
ance
from
Stude
nt
Servi
ces at
stude
nts@
eve.e
du.au
.
Assessor Use Only
Breakdown Result A
s
s
e
s
s
o
r
D
e
c
l
a
r
a
t
i
o
n
Knowledge criteria S NYS  I declare that I have conducted a fair, valid, reliable, and flexible with this stude
 I have provided appropriate feedback (including verifying all answer pages with
the answer fields as well as leaving comments in Canvas).
Performance criteria S NYS
Unit of Competency
Outcome C NYC
Assessor’s Initials and Date

Critical Thinking
Concept Characteristic Explanation on how each characteristic is used in each
concept
Clarity Clarity of thoughts and
expressions
It is the foremost important aspect in mentioned concept that
elaborate to deliver cleat thoughts and expression in
communication that can be believe by others.
Accuracy
It succors into get closer to
truth with accurate
information. This part helps the critical thinkers to collect the specific
and reliable information that can be used into analyze.
Critical Thinking
Approach Characteristic Explanation on How Each Characteristic is Used in Each
Approach
Analysis Research and analyze the
critical data
It is the process that carefully examine the information, it
could be in any form such as data, text or any relate able
data. With set of analytical skills can extract the
information from such critical information. Through this a
proper segment information can be explain to others to
how to implement such information source.
Synthesis
Combine parts and
transform in a unique and
new way
This practice generates the flexibility and determination in other
s to perform the task in a new and unique ways. Through this
above mentioned practice succors into enhance thinking ability.
It requires high level level of abstract thinking to perform such
synthesis.
Evaluation Evaluate the whole
process of critical thinking
to reach at a conclusion
It forms the conclusion of complete concept with the
support of evidence and abstract information that provides
accurate solution and its implication in task to get the
favorable or desired results.

Process Explanation
Setting daily
reminders for
meetings
The mentioned company actively communicate with its stakeholders and other investors.
To avoid the hectic process in attending the meeting, they formed a systematic daily
reminders task through the help of tech gadgets in which meetings were segmented
according to their prioritize time. These daily reminders succors the company into
eliminate threats of absent in meetings.
Contacting staff
members in the
event of a delivery
Company uses several technology to contact with their staff deliberately. Since, the
bounce fitness provides the range of programs and session to its valuable customers in
its several branch. Hence, to form a proper communication in between the numbers of
staff mangers uses gadgets and digital process in contacting to their staff. i.e., personal
digital assistant, virtual assistants, cellular phones and conference meetings. By such
process the mentioned fitness center formed an effective communication path.
Contacting staff
members in the
event of missed
phone calls
Bounce fitness center uses variety of options in communicating with staff. Meanwhile, the
mentioned company uses the source of mails and text messages for the communication
in case staff members missed the phone calls. Through mail and direct messages
company successfully deliver their messages to concern staff.
 Identify one
reason why
the task must
be presented
to the trainee.
The job training is the most important factor that succors the mentioned company to
deliver great services. It helps into enhance the skills and knowledge of trainer as well as
develop the professionalism in their personality. Due to such action more customers
attracted to using their services and formed a loyal fan base.
 Identify one
reason why
the trainer
must try out
the trainee’s
performance.
The trainee program is must for the trainer because it develops several skill set in them
as well as knowledge them about all the machinery that used in giving the training to
customers. Hence it succors into provides the best service to customers by their formed
plan that includes several courses as well as activities.
 Identify one
reason why
the trainer
does a follow- The trainers follow up to get the real updates of trainee performance. Through

up. such process actual condition were identified that used into enhance their
performance by giving the favorable suggestions.

 Describe the
appraisal
process. T h e a p p r a i s a l p r o c e s s s u c c o r s t h e m e m b e r s t o e n h a n c e t h e i r g o a l s a n d
n e e d s t h r o u g h t h e i r i n t e g r a t e d p r o g r a m s w h i c h s u p p o r t t h e i r i n t e r e s t .
T h e s t a f f m e m b e r s g e t s t h e a p p r a i s a l a c c o r d i n g t o t h e i r w o r k r e l a t e d t o
g r e a t s e r v i c e a s w e l l a s i n e n h a n c i n g t h e b u s i n e s s p r o d u c t i v i t y .
 Briefly explain
the training
courses
available for
personal and
managerial
skills.
The training courses has designed in an such manner that enhance the productivity as
well as developed the essential managerial skills. Such integrated programs provides to
setting the personal needs and goals that ultimately provides a suitable techniques to
fulfill or enhance productivity.
 Identify how
employees can
participate in an
external course
of study.
T h e e m p l o y e e c a n p a r t i c i p a t e i n e x t e r n a l t r a i n i n g p r o g r a m t h r o u g h
t a k i n g t h e p e r m i s s i o n w i t h u p p e r l e v e l o f m a n a g e m e n t . I t c a n g i v e s t h e
a d v a n t a g e i n e n h a n c i n g t h e e m p l o y e e s k i l l s t h r o u g h p r o g r a m l i k e n s i x
s i g m a . H e n c e s u c h c o u r s e o f s t u d y c a n b e t a k e n t h r o u g h d i g i t a l
p l a t f o r m s . I t I s c o s t e f f e c t i v e a s w e l l a s p r o d u c t i v e .
Learning
Environment Description
 Classroom
Learning T h e c l a s s r o o m l e a r n i n g u s e d i n o r g a n i z a t i o n t o d e v e l o p c o l l a b o r a t i v e
l e a r n i n g t h a t s u c c o r s i n t o e n h a n c i n g t h e s o c i a l s k i l l s a s w e l l b u i l d
o r g a n i z a t i o n a l r e q u i r e d s k i l l s .
 Distance
Learning T h i s f o r m o f s t u d y u s e d b y t h e o r g a n i z a t i o n t o p r o v i d e s t h e l e a r n i n g t o
i t s e m p l o y e e t h o r o u g h t h e u s e o f t e c h n o l o g y . I t d e v e l o p s t h e n e e d e d
s k i l l s a c c o r d i n g t o a n o r g a n i z a t i o n r e q u i r e m e n t t o i t s g l o b a l w o r k f o r c e .

Learning Environment Learning System Description of Use in an Organization
 Classroom
Learning
E-learning
The said type of learning system will be the most effective
one. For instance various policies and vision of
operational firm can be explained effectively using digital
platforms.
Traditional learning Under this system approach towards more traditional
learning will be explored. For this type of system it can be
used in respect to security purposes.
 Distance Learning
Private servers
Under this system of learning an individual develops
standards of learning by composing private service of the
organizational firm.
Meetings For this meeting platforms of the operational firm are
being organized.
Legislation Requirement Explanation
 Privacy Act 1988
Promote and protect the privacy of
customer
T h i s s e c t i o n f u l l y f o c u s e d t o p r o t e c t
t h e p r i v a c y o f c u s t o m e r s i d e n t i t y f r o m
m i s u s i n g . T h e A u s t r a l i a n g o v e r n m e n t
f o r m e d s u c h a c t t o p r o t e c t t h e
c u s t o m e r d a t a a n d b a n n e d t o t a k e i n t o
u s e w i t h o u t t h e i r c o n c e r n s .
Establishment of fair informational
practice
In this act the performing company have to be
follow ethical and legal practice towards
performing their operations in the market. It
ensures to promote fair operations with proper
information to customers.

Legislation Requirement Explanation
 Equal
Equal right of opportunity
T h i s a c t f o l l o w s t o g i v e t h e e q u a l
r i g h t s a n d o p p o r t u n i t y t o e v e r y
e m p l o y e e a t w o r k p l a c e w i t h o u t a n y
d i s c r i m i n a t i o n
Employment
Opportunity
(Commonwealth
Eliminate sexual harassment T h e w o r k p l a c e s h o u l d b e f r e e f r o m
a n y s e x u a l h a r a s s m e n t a n d f o r m a n
e t h i c a l p r a c t i c e t h a t p r o m o t e h e a l t h y
w o r k i n g e n v i r o n m e n t f o r e v e r y o n e .
Authorities) Act
1987
Evaluation criteria
Questions to answer
to help you evaluate
each source.
Explanation
 Accuracy
Does the source
provide valid
information for your
research?
The source that is provided for a written information
enhances the accuracy of data and helps in ensuring
better impression over readers mind.

Evaluation criteria
(cont.)
Questions to answer
to help you evaluate
each source.
Explanation
 Authority
Is the content
authored and
published by a
reputable and
qualified
organization or
person?
Yes the content is authored and published by a
reputable and qualified organization or person.
 Audience
Who is the intended
audience and
appropriate for
them?
The intended audience for the said personal fitness plan
is individuals who seek for fitness of their body at the top
most priority.
 Relevance
Is the source
relevant to your
procedure?
Yes, the source is pretty much relevant to the data and
information being presented.
 Likelihood of
bias
Is the information
provided in this
source biased?
Yes, the sources being provided is biased. For the
reason being information provided is not promoting or
favoring any particular positive or negative situations.
 Based on your
evaluation, is
this source
reliable or not?
The given source fits well as per discussed
evaluation and is also reliable in terms of
relevancy with reputable author.

Current workplace
industry
Industry best practice
to instructing (used at
your workplace)
☐ Technology-based learning ☐ Simulators
☐ On-the-job training ☐ Coaching/ mentoring
☐ Instructor-led training ☐ Roleplaying
☐ Films or videos ☐ Case studies
Type of thinking Thinking skill
variants
How is it being applied/ teach workplace task using the
method
 Critical thinking
Research For the stated variant, researching states about developing
plans and strategies through under forming market study.
Avoid
assumptions
Under the said technique aggressive assumptions are deemed
to be avoided to business manager of the operational firm.
This will direct correct standards of working in the corporate
firm and will allow firm with productive flow of operations.
 How do you
apply this type
of thinking at
your workplace?
(Not more than 50
words)
For application of such variants workforce will enable its standard working as
per effective direction for attainment of desired business goals and objectives.

Type of thinking
(cont.)
Thinking skill
variants
How is it being applied/ teach workplace task using the
method
 Creative
thinking
Imagine
possibilities
Under the process being an individual manager of the
organizational firm takes key considerations to possible risks
or factors that will be influence decision-making. Application of
this, thinking skill variants can be don through minor
adjustments in planning process of the company.
Open-
mindedness
For the stated variant in creative thinking individuals working in
the firm possess abilities to frame or take part in decision
making of the business firm.
 How do you
apply this type
of thinking at
your workplace?
(Not more than 50
words)
In the chosen workplace i.e., bounce fitness, such techniques can be applied i,
formats of operational activity of planning. For the instance working
management of the firm will imply considerations to listed thinking while
formulating business plan.

Did the learner:
Yes
N
o
Answer all short questions covering: Relating to unit’s performance criteria:
 Identify one characteristic for each critical thinking
concepts listed below. Briefly explain how each
characteristic is used in each concept.
 Identify one characteristic for each critical thinking
approaches listed below. Briefly explain how each
characteristic is used in each approach.
1.1 Research models of critical and creative
thinking
 Identify the three communication processes used in
Bounce Fitness and briefly explain the procedures for
each identified process.
2.2 Develop processes that create a safe
environment for critical and creative thinking
approaches
2.3 Facilitate opportunities for team members to
apply critical thinking skills to workplace
problems
2.4 Provide feedback to team members on
performance of tasks
 Answer the guide questions below about Bounce
Fitness’ on the Job Training Plan 2.1 Analyse current organisational systems to
identify gaps or barriers to critical thinking Answer the guide questions below about Bounce
Fitness’s Personal Development Procedure.
 Briefly describe how each learning environment listed
below may be used in an organization
1.3 Facilitate formal and informal learning
opportunities for addressing identified gaps
1.4 Articulate key features of critical and creative
thinking concepts to relevant personnel
 Identify two learning systems that can be used for the
listed organizational learning environment.
1.3 Facilitate formal and informal learning
opportunities for addressing identified gaps
2.1 Analyse current organisational systems to
identify gaps or barriers to critical thinking
2.3 Facilitate opportunities for team members to
apply critical thinking skills to workplace
problems
2.4 Provide feedback to team members on
performance of tasks
 Identify two requirements for the legislation below
that are related to Bounce Fitness’ Customer
Relationship Management Policy and Procedures
and briefly explain how the identified requirements
are related to the Bounce Fitness procedure.
 Identify two requirements for the legislation below
related to Bounce Fitness’s staff recruitment policy
and briefly explain how the identified requirements
are related to the policy
 Identify one source that can provide additional
information related to the procedure and assess the
reliability of your source.
 Identify the best practice used in the identified
industry to instruct others on critical and creative
thinking methods.
2.3 Facilitate opportunities for team members to
apply critical thinking skills to workplace
problems
3.3 Develop recommendations for improvements
in future learning arrangements according to
relevant legislation and organisation policies
Result
 Satisfactory  Not Satisfactory
Assessor initial & date

Performance criteria: Case study/ project portfolio/ observation
The Practical Assessment is a set of tasks that must be completed in a workplace, or in an environment with conditions
like that of a real workplace.
To be assessed for this unit of competency, you must demonstrate your skills and knowledge to undertake financial
management within a work team in an organisation or a case simulation.
The Practical Assessments encompasses:
 Case Study Assessment - Includes detailed scenarios and simulated environments, providing all necessary
information required to complete relevant tasks and activities. These are based on the simulated business,
Bounce Fitness.
 Workplace/ simulation Practical Observation - A set of assessment tasks where the learner must demonstrate
practical skills relevant to the unit of competency. These skills are to be demonstrated while being observed by
the assessor.
 This task is divided into four parts:
o Part A - Assess the Individual and Team Critical and Creative Thinking Skills
o Part B - Establish an Environment that Supports Critical and Creative Thinking
o Part C - Facilitate Opportunities for Application of Critical and Creative Thinking
o Part D - Improve Critical and Creative Thinking Practices
Tasks and activities in this project assessment require you to have access to a workplace or a similar environment.

Case study
Introduction
Bounce Fitness is made up of four fitness centres. Head office is currently established in Cairns, Queensland. The
other centres are in Brisbane, (Queensland), Sydney, (New South Wales) and Melbourne, (Victoria). It is the intention
of the Board of Directors that a new centre will be opened in Perth, (Western Australia).
It was established in 2001 by Margaret House as a single aerobic studio. After two years membership increases
demanded the small, leased centre be expanded and a new facility was built on land purchased by the organisation. In
2004 a second centre was established in leased premises in Brisbane and then Sydney and Melbourne in the
subsequent two years.
The Head Office remains in Cairns and a Board of Directors has been established to oversee the function of the
business in all the centres. Each centre has a manager, who reports to the CEO in Cairns, and a team of permanently
employed fitness instructors and other casual instructors, all of whom report to the Centre Manager. The business is
operated on best business practice and complies with all legislative requirements, local by-laws and is registered with
the national body.
Bounce Fitness intends to market its brand through excellence in service and expertise to establish itself as a premier
provider of fitness and wellness in Australia. Much time is invested in training the Centre staff to upgrade their
professional skills and in customer service to foster a loyal member base. Classes are innovative and varied with
regular changes to routines and activities.
Bounce Fitness has developed choreographed fitness moves with accompanying music which is geared to the varying
interests, needs and goals of the member group. It is intended that all around Australia, gym and fitness centre
members will continue to be enhancing personal performance through classes designed and produced by this
business. Classes are coupled with state-of-the-art fitness equipment to cater to those who prefer resistance training to
aerobic workouts. Additional free weights allow for use by even die-hard lifters.
All centres are carpeted in areas used for stationary activities, spacious, well-ventilated, and air-conditioned to make
the environment as safe and comfortable as possible. They are light and feature wrap-around mirrored walls. The
decor was designed by a Brisbane firm and is updated every three years. There are showers, toilets, lockers.
Each centre features a retail section selling fitness shoes, clothes, and other related fitness items. There is a small
cafeteria which is leased to a provider who supplies healthy, low calorie drinks and light food. Each Centre has
regularly scheduled aerobic classes ranging from high intensity to low intensity. The scheduling is left to each Centre
but must sustain a minimum average of twelve in each class for them to continue to be held. The style of classes
changes as new methods are developed to sustain interest and provide variety.
Circuit classes are also scheduled for groups who move in a circuitous rotation around the different resistance
equipment sequentially as instructed by the instructor. They are required to complete interval aerobic exercises during
the completion of a class to enhance the value of the workout. Very low intensity classes are also held in age care
facilities to keep residents active and incorporate light weights to keep them healthy. This exercise contributes to the
physical and mental health of participants as well as providing an interest in their day.
Special classes are held in high schools for senior students, sheltered workshops and other special situations as
requested and are operated at minimal or no cost as a community service. Funding is primarily from memberships.
Memberships are sold on one-, three-, six- and twelve-monthly basis on a decreasing fee scale. Casual members are
welcome, but the daily rate is a premium one.
Each Centre sells memberships to 120%. This means that at peak times it could be quite crowded, but experience
demonstrates that there is a maximum of 80% usage. The retail arm of the business accounts for about 30% of the
takings from each centre. The strategic plan for retail is set to increase investment in sales this year to 35%. Each
Centre will be given a budget to develop and implement a sales and marketing plan to trial. The most successful may
be implemented nationally and will attract an incentive for the most successful Centre. The catering facilities are
currently leased to private operators, and this is reconsidered during each annual planning session by the Board, which
produces 5% of the income, less than the rent off-set.

Supplementary Case Study Materials (please use
these documents to assist in your
6. BSBCRT511 Case Study - Bounce Fitness on Fitness Trainer Tasks Guidelines V2021.1 6 of 14
7. BSBCRT511 Case Study - Fitness Australia Pre Exercise Screening System for Young People (5 -
15yo) V2021.1 7 of 14
8. BSBCRT511 Case Study - Fitness Australia Pre Exercise Screening System for Young People (16 -
17yo) V2021.1 8 of 14
9. BSBCRT511 Case Study - Fitness Australia Pre Exercise Screening System for Young People (User
Guide) V2021.1 9 of 14
10. BSBCRT511 Case Study - Fitness Australia Adult Pre-Exercise Screening System V2021.1 10 of 14
11. BSBCRT511 Case Study - Fitness Australia Adult Pre-Exercise Screening System (User Guide)
V2021.1 11 of 14
12. BSBCRT511 Case Study - Fitness Australia Adult Pre-Exercise Screening System (Fact Sheet)
V2021.1 12 of 14
13. BSBCRT511 Case Study - Fitness Australia Eating Disorders - Recommendations for the Fitness
Industry V2021.1 13 of 14
14. BSBCRT511 Case Study - Fitness Australia Nutrition Advice within Scope of Practice for AusREPs
V2021.1 14 of 14

Candidate’s name
Assessor’s name
Work activity
Learner must submit one completed Critical and Creative Thinking Research
Form.
For satisfactory performance, learner’s submission must include the following
information they have researched:
a. Models
 Models of creative and critical thinking must be identified.
o At least one model must be for critical thinking
o At least one model must be one model for creative thinking
 Corresponding definition of critical or creative thinking according to
the model identified
 Brief explanation on how each model can be applied to a
workplace setting
b. Concepts
 Concepts of critical and creative thinking must be identified:
o At least two critical thinking concepts
o At least two creative thinking concepts
 Each concept identified must be defined
 One characteristic must be identified for each identified concept
 Brief explanation on how each concept can be applied to a
workplace setting
c. Approaches
 Approaches used for critical and creative thinking must be identified:
o At least two approaches used for critical thinking
o At least two approaches used for creative thinking
 Each approach must be defined
o Brief explanation on how each approach can be applied to a
workplace setting

Observation done ☐ In person (no screenshot required) ☐ Via remote (insert screenshot below)
Please note:
l Zoom Meeting
Screenshot (of yourself
only; strictly no group
nor selfie shots) must
include your name in
the image.
l Resize landscape
image to fit into space
provided on the right.
Date of observation
Prepared by
Position External Management Consultant
Organisation name Bounce Fitness
Date
Section 1: Proposing a
critical thinking model.
(A critical thinking approach is
a way of going through the
critical thinking process.)
There will be using an effective critical thinking model i.e. bloom's taxonomy
model. It is used to differentiate between the complex and specific situations. It
is build to develop higher thinking skills which is necessary to analyses
evaluation and concepts.
 Proposed model to
use (select one
appropriate model in
total)
Type of model How does it apply to the
workplace environment?
(No more than 70 words)
☐ Three-stage
model

Type of model How does it apply to the
workplace environment? (No
more than 70 words)
Bloom’s
The Bloom Taxonomy model apply to workplace environment as
it developed critical thinking abilities to analyses complex
situation. it helps in taking effective decisions by synthesizing and
memorization the crucial facts about organization. It helps the
bounce fitness to analyses the problems in the working
environment and apply higher thinking which will helps the
manager to take vital decision in providing fitness training to the
clients. Therefore, this model will emphasize on managing large
business areas of Bounce fitness through working on its each
stages. The employees will be able to draw and understand new
situation, working place and new ideas and recall the
experiences.
☐ Taxonomy
model
 Proposed model to
use (cont.; select one
appropriate model in
total)
The Paul-
Elder
☐ Critical
Thinking
Framework
Section 2:
Identify a
critical
thinking
concept to
implement.
(Critical thinking
models are
graphic
representations
of key concepts
in critical
thinking.)
There are various concepts of critical thinking. These helps the thinkers and individuals to
present their ideas and thoughts in such as manner which will be relevant, accurate, clear
and significant for solving a problems and work on the ideas through an open-minded
concepts. It helps in making a quality thinking which will help the employees to be
confident and self-disciplined.
 Selection of critical
thinking (select two
concepts)
☐
Clarity (is there
sufficient
elaboration?)
☐
Accuracy (can
information be
verified?)
☐
Logical (does it
make sense
altogether?)
☐
Precision (are there
sufficient details/
specifics?)
☐
Relevance (can the
information help with
the problem?)
☐
Depth (what factors
make this difficult to
deal with?)
☐
Breadth (can there
be another
perspective to look?)
☐
Significance (which
are these facts are
most important?)
☐
Fairness (have all
relevant viewpoints
been considered?)

 Provide
justifications of the
two (2) selected
critical thinking
concepts being
applied to workplace
setting (No more than
20 words each)
# 1
Clarity The concept of clarity is necessary which will make an
employee effective. The leaders or managers will be able
to provide guidelines and instructions in clear way. Clarity
is important in words, actions and implementation of
strategies to get better results.
# 2 Accuracy
The concept of accuracy is important. The
ideas and analysation of employees must be
accurate to meet with the needs of client in
bounce fitness.

Section 3: Identify
two (2) approaches
from the selected
critical thinking
model.
(A critical
thinking
approach is a
way of going
through the
critical thinking
process. Critical
thinking seems
like an abstract
concept but
knowing how to
approach it will
give you a
clearer picture of
what it is about
and how to attain
it.)
There are basically 5 approaches of Bloom taxonomy model. These approach sets a
clear path which will help an individual to boost its mind development and thinking.
These are create, evaluate, analyses, apply, understand and remember.
Type of model selected
(answer must relate to
Section 1; select one in
total)
Select two (2)
approaches
Provide
justifications
to the two (2)
approaches to
apply to
workplace
setting (No
more than 25
words)
☐ Three-stage model
☐ Description
☐ Analysis
☐ Evaluation
☐ Bloom’s Taxonomy
Model
☐ Create This approach is helpful for the employees to adopt the
new situation and workplace environment for bounce
fitness. It includes designing new strategies and formulate
plans and identify any problems that may harm the
objective.
☐ Evaluate As per this approach, the employees will be able to
evaluate the right and wrong ideas through judge the
concepts appropriately. It supports the true value and
employees will be sure of their plans and strategies in
bounce fitness.

☐ Analyse
☐ Apply
☐ Understand
☐ Remember
☐ Paul-Elder Critical
Thinking Framework
☐ Clarity
☐ Accuracy
☐ Logical

Type of model selected
(cont.; select one in total)
Select two (2)
approaches
Provide
justificatio
ns to the
two (2)
selected
models to
apply to
workplace
setting (No
more than
25 words)
☐
Paul-Elder Critical
Thinking Framework
(cont.)
☐ Precision
☐ Relevance
☐ Depth
☐ Breadth
☐ Significance
☐ Fairness
Section 4: Define a creative
thinking model to implement.
(Critical thinking models are graphic
representations of key concepts in critical
thinking.)
Proposed model to use
(select one appropriate model)
Provide justification to the
selected one (1) model of choice
to apply to workplace setting (No
more than 50 words)
☐
The Wallas Model for
the Process of
Creativity
☐
Osborn’s Seven-Step
Model for Creative
Thinking

☐
Creative Problem
Solving (CPS)
Learner’s Model
This model is used to deal with the day to day challenge at workplace.
Creative thinking is necessary for learners to improve various skills like
communication, interpersonal and product management. This will help the
employees of bounce fitness to solve business problems which they are going
to face in new locations and areas. Creativity is necessary to providing
effective solutions so that, it will eliminate misunderstanding, explore new
experiences and implement actions appropriately.

Section 5: Selecting two (2)
creative thinking concepts.
(Creative thinking concepts are
general notions or abstract ideas that
help you understand creative thinking
by delving into its fundamentals)
Type of creative thinking
concepts (select two)
Provide justifications to the two (2)
selected creative thinking concepts
to apply to workplace setting (No
more than 25 words)
☐ Evolution
This concept of critical thinking focus on evolution the ideas in terms of its efficiency and relevancy to
the workplace. This concepts helps the learners to identify the best one options from analyzing and
checking the level of creativity . In bounce fitness, the employees will be able to serve more accurate
fitness training through using more creative ideas that will attract large customer.
☐ Synthesis
This approach is all about combine carious ideas, information and experience in a particular solution. This
concept helps the learner to make the best idea after analyzing diversified ways and knowledge and that
would be effective and unique. In bounce fitness the employees needs to synthesis their while past
experiences and training to implement it in new working place.
☐ Revolution
☐ Reapplication
Section 6: Identify two (2)
approaches from the selected
creative thinking model.
(A creative thinking approach is a way
of going through the creative thinking
process, considering how to go about
it and how to apply it.)
Type of creative thinking
approaches (select two in
total)
Provide justifications to the two (2)
selected approaches to apply to
workplace setting (No more than 25 words)
☐ Brainstorming
This approach of critical thinking model helps the individuals to brainstorm new ideas
by going in depth of information and knowledge. This helps them to look into all the
ares that may affect the ideas of an individual. In bounce fitness, brainstorming is
required to come back with creative solutions to attract clients and make them aware
about the significance of fitness ion an attractive way.

☐ Lateral thinking

Type of creative thinking
approaches (cont.; select
two in total)
Provide justifications to the two (2)
selected approaches to apply to workplace
setting (No more than 25 words)
☐ What-Iffing
☐ Attribute analysis
Did the learner: Yes No
Answer all case study covering: Relating to unit’s performance criteria:
 Complete the Critical and Creative Thinking
Research Template:
o Proposing a critical thinking model 1.1 Research models of critical and creative
thinking
o Identify a critical thinking concept to implement 1.4 Articulate key features of critical and creative
thinking concepts to relevant personnel
o Identify two (2) approaches from the selected
critical thinking model
1.3 Facilitate formal and informal learning
opportunities for addressing identified gaps
o Define a creative thinking model to implement 1.1 Research models of critical and creative
thinking
o Selecting two (2) creative thinking concepts 1.4 Articulate key features of critical and creative
thinking concepts to relevant personnel
o Identify two (2) approaches from the selected
creative thinking model
1.3 Facilitate formal and informal learning
opportunities for addressing identified gaps
Result  Satisfactory  Not Satisfactory Assessor initial & date

Prepared by
(student’s name)
Position External
Management
Consultant
Organization’s name Bounce Fitness
Date
Area of focus ☐ Option A - Developing a Personal
Fitness Plan ☐ Option B - Giving Advice on Proper
Nutrition
Option A -
Developing a
Personal Fitness
plan
Sections Provide a question for each
sub-section Benchmark answer A
n
s
w
e
r
e
d
c
o
r
r
e
c
tl
y
?
Conduct pre-
screening
☐ Yes
☐ No
Sections (cont.) Provide a question for each
sub-section Benchmark answer A
n
s
w
e
r
e
d
c
o
rr
e
ct
ly
?

Getting to know your
client
☐ Yes
☐ No
Assessment of
client’s fitness level
☐ Yes
☐ No
Comments
(Provide a remark on
whether the staff member
can answer to the
questions’ requirements)

Option B - Giving
Advice on Proper
Nutrition
Sections Provide a question for each
sub-section Benchmark answer A
n
s
w
e
r
e
d
c
o
rr
e
ct
ly
?
Fitness Trainers may
discuss the
appropriate areas
with their clients What taste did you look in your
healthy diet plan that is
nutritious and filled with
proteins?
T h e c l i e n t i s l o o k i n g f o r a d e l i c i o u s
t a s t e s u c h a s p r o t e i n b a r s , h e a l t h y
c o o k i e s a n d d i e t c o k e s .
The client is looking for a delicious
taste such as protein bars, healthy
cookies and diet cokes.
☐ Yes
☐ No
Fitness Trainers may
not perform or
discuss the
inappropriate areas
with their clients
They should not ask any
personal questions with the
clients. As they need to be
professional while taking to
clients.
It is embarrassed to have a
personal trainer.
☐ Yes
☐ No
Comments
(Provide a remark on
whether the staff member
can answer to the
questions’ requirements)

Did the learner: Yes No
Answer all case study covering: Relating to unit’s performance criteria:
 Complete the Questions Log Template:
o For either option A/ B 1.2 Develop questions to identify individual and
team knowledge gaps
 Clearly ask the questions developed to identify the
team’s knowledge gaps by:
o Rephrase the questions when team seems unable
to understand 1.4 Articulate key features of critical and creative
thinking concepts to relevant personnel
o Define certain words in the question to help others
understand the question
o Explain the reasoning behind the correct answer
to point out why an answer may be incorrect
2.4 Provide feedback to team members on
performance of tasks
 Encourage others to participate in the discussion by:
o Repeat a question or statement heard to
encourage others to elaborate their thoughts
further
1.2 Develop questions to identify individual and
team knowledge gaps
o Paraphrase the main points of the speaker’s
message to show that you understand what they
are trying to say
1.4 Articulate key features of critical and creative
thinking concepts to relevant personnel
 Did the learner:
o Ask the open-ended questions 1.2 Develop questions to identify individual and
team knowledge gapso Ask the other to elaborate on their response (e.g.,
‘what do you mean by that?’)
Result  Satisfactory  Not Satisfactory Assessor initial & date

Prepared by
(student’s name)
Position External Management Consultant
Organization’s name Bounce Fitness
Date
Area of focus
learning ☐ Option A - Developing a Personal
Fitness Plan ☐ Option B - Giving Advice on Proper
Nutrition
Audience
☐ Fitness Trainers ☐ Administration
☐ Marketing team ☐ Managers
Knowledge gap
identified (what was
discovered in Part B)
Type of learning
opportunity
(Select one type of
learning opportunity
appropriate to address
the knowledge gap
identified)
Formal learning Informal
learning
☐ Classroom instruction ☐ Workplace mentoring
☐ Web-based training ☐ Online communities
☐ Workshops ☐ Forum and discussion boards
☐ Seminars ☐ Self-study using the internet
☐ e-learning courses ☐ Attending public lectures
☐ Webinars/ podcasts ☐ On-the-job learning
Provide justification
to the selected
learning opportunity
07 Dec-

Planned
implementation date ☐ Next Monday ☐ Next Tuesday ☐ Next Wednesday
Expected learning
outcome ☐
Increased
motivation and
efficiency in work
☐
Improved
performance
management
☐
Increased customer
satisfaction
experience
Date of completion ☐ 1
st
week of following
month
☐ 2
nd
week of following
month
☐ 3
rd
week of following
month
Evaluation follow-up ☐ Monthly
performance review ☐ Quarterly
performance review ☐ Bi-annually
performance review
Evaluation outcome
(to be filled up once
performance review have
been done)
Approval (for Trainer/
Assessor use)
Name
Work role
Comments, if any
CEO initials Date

Prepared by
(student’s name)
Position External
Management
Consultant
Organization’s name Bounce Fitness
Date
Area of focus
learning ☐ Option A - Developing a Personal
Fitness Plan ☐ Option B - Giving Advice on Proper
Nutrition
Audience
☐ Fitness Trainers ☐ Administration
☐ Marketing team ☐ Managers
Knowledge gap
identified (what was
discovered in Part B)
Learning objective
☐ To assist fitness trainers in
recognising situations that will
require clients to undergo pre-
screening.
☐ To assist fitness trainers in
recognising situations that
will require advisory
guidance to clients on their
dietary requirements.
Introduction Time (mins.)
Icebreaker Session
(Identify one activity that
will help participants get
to know everyone in the
learning opportunity)
☐
Scavenger hunt - Scavenger hunts are an engaging activity that can
take place in the office or in an outdoor setting. They require diversity in
thinking styles and personalities to successfully complete, and they are
also a way to give people who typically do not work together a chance to
collaborate.
☐
Salt and pepper - Separate the pairs and write only one of them per
piece of paper, then tape one on the back of each person. Everyone must
walk around asking yes or no questions to find out what word they have.
The next step is to find their pair, then sit down together to learn three facts
about each other.
☐
Two truths, one lie - A simple and classic game. Each employee
shares three statements about themselves - two true, and one false.
Then, everyone tries to guess which is the lie. The whole point is to
learn facts about your peers while inserting an element of mystery.
☐
Find 10 things in common - Employees are assigned to groups and
must find ten things they have in common with every other person in the
group. The twist? All the commonalities must have nothing to do with
work. This helps everyone explore shared interests outside the office and
is a way for new hires to connect with their colleagues on a personal
level.

Icebreaker Session
(cont.)
☐
Building challenge - Whether it’s building the tallest structure
possible using only pasta and string or designing a damage-proof
container that can protect an egg during a long drop, the goal of these
building challenges is to practice compromise, communication, and
collaboration.
☐
Bumper sticker - Come into this team icebreaker with a problem in
mind. Divide everyone into groups and ask each person to create a
bumper sticker that summarizes the challenge. By asking everyone to
consolidate the problem into one phrase, you simplify the problem and
will hopefully be able to come up with creative solutions as a result.
☐
Blind drawing - The game requires two people to sit facing away
from each other, where one team member is given a picture of an
object or word. Without specifying directly what it is, the other person
must describe the image without using words that clearly give away the
image.
☐
Pay it forward - Have each team member look to the person on their
right side and write three positive attributes about them. This is a feel-
good activity to bring out the best in each other, highlight strengths, and
share appreciation for the team.
Learning outcome
(select one option)
☐ Increased motivation and efficiency in work
☐ Improved performance management
☐ Increased customer satisfaction experience
Check Prior
Knowledge (select the ☐ Ask each fitness trainer what they know about creating personal
training plans.
appropriate answer
according to the option
selected) ☐ Ask each fitness trainer what they know about giving advice on
proper nutrition.
Body
T
i
m
e
(
m
i
n
s
.)
Required outline Details of outline
(No more than 20 words)
 Introduction The planned concept for the chosen project
outline is promoting fitness of individuals by
developing a personal fitness plan.Content outline
(outline of the planned
 Introduce one
critical thinking
concept
The critical thinking concept that will be
take into consideration states about
effective problem solving skills.
content of the learning
session)

 Introduce one
creative thinking
concept
Through use of technology to schedule
personal fitness plan will be creative
thinking concept.

Body (cont.) Required outline Details of outline
(No more than 20 words) Time (mins.)
 Application of
critical thinking to
workplace setting
By introduction of critical thinking to
workplace setting individuals at the
workplace develops strategies for
effective completion of business
objectives.
Content outline  Application of
creative thinking
to workplace
setting
Through application of creative thinking
fitness organization can enhance their
working standards and develop good
impression over their services offered.
(outline of the planned
content of the learning
session)
 Assessment
(select one option)
☐ ✓Short quiz
☐ Short questions and answers
☐ Role-play activity
Conclusion Time (mins.)
Summarise
(Outline at least three to
five key points of your
discussion.)
1. Problem-solving stays best for developing personal fitness plan.
2. Preparation of personal fitness plan is an inclusive of
3. Innovating and creative skill enhances efficiency of service path.
4. Proper guidance at service deliver grounds is important.
3. Prepare for formal learning opportunity you intend to conduct. This includes preparing any
additional material you intend to use (e.g., charts or diagrams) or creating resources (e.g., PowerPoint
presentation) that will be used during each formal learning opportunity to be conducted.
Arrange a time with your assessor to observe you in conducting each formal learning opportunity.
Slide #1
(Cover sheet should
reflect title of the
formal learning
opportunity; name of
student and student
ID)

Note: Please resize image of PPT slide to fit into the answer cells.

Slide # 2
(Provide an introduction
about the session)
Slide # 3
(Introduction one critical
thinking concept)

Slide # 4
(Introduction one creative
thinking concept)
Note: Please resize image of PPT slide to fit into the answer
cells.

Slide # 5 (Application
of critical thinking to
workplace setting)
Slide # 6
(Application of creative
thinking to workplace
setting)

Slide # 7
(Assessment for the
students)
Note: Please resize image of PPT slide to fit into the answer cells.

Slide # 8
(Outline at least three to
five key points of your
discussion.)
Slide # 9
(Q&A)
Note: Please resize image of PPT slide to fit into the answer cells.

Presenter’s name
Presentation topic Option A - Developing a Personal
Fitness Plan
Option B - Giving Advice on Proper
Nutrition
The Presenter: Poor Fair Good Incredibly
good Excellent
1. The presenter delivered the material in a clear and
structured manner.
2. The presenter was knowledgeable about the topic and
any related issues
3. The presenter maintained my interest during the entire
presentation
4. The presenter answered questions effectively.
5. The presenter was enthusiastic about the topic.
6. The presenter was well organized and prepared.
The Presentation: Poor Fair Good Incredibly
good Excellent
1. The presentation was concise and informative.
2. The presentation contained practical examples and
useful techniques that applied to current work.
3. The visual aids were effective.
4. Overall, I would rate this presentation/instruction as:
Areas of improvement to include Fitness Australia’s policies and guidelines on; (1) pre-exercise screening
system for young people, (2) adult pre-exercise screening system, (3) eating disorders: recommendations for the
Fitness Industry, and (4) nutrition advice within scope of practice for AusREPs.

Did the learner: Yes No
Answer all case study covering: Relating to unit’s performance criteria:
 Complete the Learning Plan:
o according to the Questions Template
requirements.
1.2 Develop questions to identify individual and
team knowledge gaps
o identified the type of learning opportunity 1.3 Facilitate formal and informal learning
opportunities for addressing identified gapso provided justification to the selected type of
learning opportunity
o provided planned implementation date, expected
learning outcome, and proposed evaluation
schedule.
1.1 Research models of critical and creative
thinking
 Complete the Session Plan:
o according to the Learning Plan requirements. 1.3 Facilitate formal and informal learning
opportunities for addressing identified gaps.
3.2 Identify additional support required for teams
and individuals
o provided the introduction section by including an
ice breaker activity, learning outcome and check
prior knowledge.
o provided the body section by including the
required body content outline (topic introduction,
critical thinking concept, creative thinking concept,
how these two concepts relate to workplace
application)
1.1 Research models of critical and creative
thinking
1.4 Articulate key features of critical and creative
thinking concepts to relevant personnel
o Identified type of assessment to be used during
the formal learning opportunity.
2.2 Develop processes that create a safe
environment for critical and creative thinking
approaches.
2.3 Facilitate opportunities for team members to
apply critical thinking skills to workplace problems
 Prepared the formal learning opportunity:
o Create a PowerPoint presentation according to
the Session Plan requirements 1.1 Research models of critical and creative
thinking
1.3 Facilitate formal and informal learning
opportunities for addressing identified gaps
1.4 Articulate key features of critical and creative
thinking concepts to relevant personnel
 Did the learner demonstrate the following during the
formal learning opportunity facilitated?
o Allocate time for each participant to get to know
everyone including themselves

Did the learner:
Yes No
Answer all case study covering: Relating to unit’s performance criteria:
o Ask each team members a question to give
everyone an opportunity to answer
3.2 Identify additional support required for teams
and individuals
o Go around the room to ask everyone their opinion
about a topic being discussed
2.2 Develop processes that create a safe
environment for critical and creative thinking
approaches
3.1 Collect and analyse feedback from individuals
and teams on critical and creative thinking
opportunities
o Asks participants to discuss with their peers about
the topic being presented
o Allows time for participants to discuss amongst
themselves for an answer to a question
2.4 Provide feedback to team members on
performance of tasks
3.2 Identify additional support required for teams
and individuals
 Clearly discuss all topics covered in the session plan
to participant:
o Explain concepts clearly
1.3 Facilitate formal and informal learning
opportunities for addressing identified gaps
1.4 Articulate key features of critical and creative
thinking concepts to relevant personnel
o Provide definitions and examples where relevant
or necessary
o Follow logical sequence when discussion and
does not jump from topic to topic
o Ask open-ended questions to gauge the
participants’ learning as the session progresses
3.1 Collect and analyse feedback from individuals
and teams on critical and creative thinking
opportunities
o Adjusts method of explanation used to engage
participants when needed
2.4 Provide feedback to team members on
performance of tasks
3.2 Identify additional support required for teams
and individuals
 Feedback given to the Learner on the formal learning
opportunity.
3.1 Collect and analyse feedback from individuals
and teams on critical and creative thinking
opportunities
Result  Satisfactory  Not Satisfactory Assessor initial & date

Review the Presentation Evaluation Form (from page 31) and address the areas of improvement by
completing the Recommendations Log Template below.
Identify at least one (1) of the emphasis areas for improvement identified below (for more details,
please go to Fitness Australia at URL: https://fitness.org.au/articles/category/policies-guidelines/4/20 ) by
selecting the relevant information on the right column control panel or, simply refer to case study
materials alternatively.
If you have selected Option A:
 Pre-Exercise
Screening for Young
People
7. BSBCRT511 Case Study - Fitness Australia Pre Exercise Screening
System for Young People (5 - 15yo) V2021.1
8. BSBCRT511 Case Study - Fitness Australia Pre Exercise Screening
System for Young People (16 - 17yo) V2021.1
9. BSBCRT511 Case Study - Fitness Australia Pre Exercise Screening
System for Young People (User Guide) V2021.1
 Adult Pre-Exercise
Screening System
10. BSBCRT511 Case Study - Fitness Australia Adult Pre-Exercise
Screening System V2021.1
11. BSBCRT511 Case Study - Fitness Australia Adult Pre-Exercise
Screening System (User Guide) V2021.1
12. BSBCRT511 Case Study - Fitness Australia Adult Pre-Exercise
Screening System (Fact Sheet) V2021.1
If you have selected Option B:
 Eating Disorders:
Recommendations for
the Fitness Industry
13. BSBCRT511 Case Study - Fitness Australia Eating Disorders -
Recommendations for the Fitness Industry V2021.1
 Nutrition Advice
within Scope of
Practice for AusREPs
14. BSBCRT511 Case Study - Fitness Australia Nutrition Advice within
Scope of Practice for AusREPs V2021.1
Arrange a time with your assessor to observe you in presenting the Recommendation Log.

Prepared by
(student’s name)
Position External Management Consultant
Organization’s name Bounce Fitness
Date
Area of focus
(selection must relate to
Learning Plan on pg. 24)
☐ Option A - Developing a Personal
Fitness Plan ☐ Option B - Giving Advice on
Proper Nutrition
Relevant legislation/
regulatory authority
Area for
improvement
(From the earlier selected
option, choose an
emphasis area to work on)
☐ o Pre-exercise screening
system for young people ☐ o Eating disorders:
recommendations for the
Fitness Industry
☐ o Adult pre-exercise screening
system ☐ o Nutrition advice within scope
of practice for AusREPs
Source link for
document support
(select accordingly)
☐ https://fitness.org.au/articles/policies-guidelines/pre-exercise-screening-system-for-
young-people/4/2246/20
☐ https://fitness.org.au/articles/policies-guidelines/adult-pre-exercise-screening-
system/4/18/20
☐ https://fitness.org.au/articles/policies-guidelines/eating-disorders-recommendations-for-
the-fitness-industry/4/1941/20
☐ https://fitness.org.au/articles/policies-guidelines/nutrition-advice-within-scope-of-
practice-for-ausreps/4/1356/20
Relevant documents
needed to support
area of improvement
(select the relevant
documents needed for
the selected Area for
Improvement)
Area of improvement Relevant documents needed
☐ Pre-exercise screening system
for young people
☐ o Pre-Exercise Screening for
Young People (5 – 15yo)
Parent Tool
☐ o Pre-Exercise Screening for
Young People (16 – 17yo)
Tool
☐ o User Guide

Relevant documents
needed to support
area of improvement
(cont.; select the relevant
documents needed for the
selected Area for
Improvement)
Area of improvement Relevant documents needed
☐ Adult Pre-Exercise Screening
System
☐ o Adult Pre-Screening Tool
☐ o User Guide
☐ o Fact Sheet
☐
Eating Disorders:
Recommendations for the Fitness
Industry
☐ o The Eating Disorders
Recommendations for The
Fitness Industry Guide
☐ Nutrition advice within scope of
practice for AusREPs ☐ o The Nutrition Advice Within
Scope of Practice for
AUSREPS Guide
Justification to the
selected option ☐ Ensure work practices are up to
date. ☐ As a means for continuous
improvement measures.
Recommended
content.
(Provide a summary what
would needs to be
included)
Developing a Personal Fitness Plan proves to be an effective task for which an
individual's efforts are being directed towards the desired results. However, the said task
proves to be a complex task for which several measures are being taken into
consideration. These are an inclusive of Pre Exercise Screening system for young people
i.e., 5-15yo and 16-17yo. For the reason being implementing Pre Exercise Screening
system, proves to be a good way to strengthen an organization recruitment process and
also contribute towards screening candidates more efficiently. In the process being
conducting pre employment tests can assess candidates in terms of emotional
intelligence, honesty, physical ability and cognitive ability. This will provide its important
contribution towards enhancing working environment of the workplace. Being under such
criteria managers of the business firm are able to implement innovative rules and set up
productive procedures in respect to flexible organizational policies.
Learning support ☐ Yes, training support is needed. ☐ No training required.
Type of learning
opportunity
(Select appropriate type/s
of learning opportunity
appropriate to address the
knowledge gap identified)
Formal learning Informal learning
☐ Classroom instruction ☐ Classroom instruction
☐ Web-based training ☐ Web-based training
☐ Workshops ☐ Workshops
☐ Seminars ☐ Seminars
☐ e-learning courses ☐ e-learning courses
☐ Webinars/ podcasts ☐ Webinars/ podcasts

Improvement on
organisational policy ☐ Yes, it is required to include this
area of improvement in the policy. ☐
No, it is not required to include
this area of improvement in the
policy.
Completion date
☐ 1
st
week of following month ☐ 2
nd
week of following month
☐
3
rd
week of following month
☐
4
th
week of following month
Approval (for Trainer/
Assessor use)
Name
Work role
Comments, if any
CEO initials Date

Did the learner: Yes No
Answer all case study covering: Relating to unit’s performance criteria:
 Complete the Recommendations Log Template:
o according to the Learning Plan requirements 2.1 Analyse current organisational systems to
identify gaps or barriers to critical thinking
 Identified the area of improvement:
o in line with relevant legislation 1.3 Facilitate formal and informal learning
opportunities for addressing identified gaps
o identified the source of information
3.3 Develop recommendations for improvements
in future learning arrangements according to
relevant legislation and organisation policies
o selected the relevant documents to support the
identified area of improvement
o provided a justification to the selection of the area
of improvement
o used the relevant documents to support the
Company’s areas of improvement
1.4 Articulate key features of critical and creative
thinking concepts to relevant personnel
o specified type of learning opportunity needed to
support area/s of improvement
2.3 Facilitate opportunities for team members to
apply critical thinking skills to workplace problems
3.2 Identify additional support required for teams
and individuals
3.3 Develop recommendations for improvements
in future learning arrangements according to
relevant legislation and organisation policies
o stated the requirements to update the Company’s
learning processes
o identified the date of completion
 Did the learner:
o explain information clearly
o provide definitions and examples where relevant
or necessary
1.1 Research models of critical and creative
thinking
1.3 Facilitate formal and informal learning
opportunities for addressing identified gaps
1.4 Articulate key features of critical and creative
thinking concepts to relevant personnel
2.1 Analyse current organisational systems to
identify gaps or barriers to critical thinking
2.2 Develop processes that create a safe
environment for critical and creative thinking
approaches
o follow logical sequence when discussion and does
not jump from topic to topic
o adjusts method of explanation used to engage
participants when needed
Result
 Satisfactory  Not Satisfactory
Assessor initial & date