Leadership and Management in Telecommunication Industry

Leadership

Table of Contents
Executive Summary
INTRODUCTION
TASK 1
1. Analysis and comparison of leadership and management?.......................... 1
TASK 2
2 Key performance metrics of organisational sector market industry.......................4
TASK 3
3 Organisational leadership and management performance.......................................10
CONCLUSION
REFERENCES

Executive Summary
Both leadership as well as management act significantly in organisation. Different type of
company use different styles and theorie.not only single model is used in the organisation but it
involves combination of various theories for the purpose to realise management success. For any
business entity effective management is considered as their backbone.As small organisation
involves less staff and regidily hierarchical. It is beneficial at the time of practicing theories
which most sustainable.
INTRODUCTION
Leadership is the art of motivating individual group so that it become possible for them to
achieve the objectives on time. In a business setting, it means provide instruction as well as
guidance to the members of the staff and to colleagues with smart strategy to satisfy the
requirement of organisation. As leadership helps to perform the things in most appropriate way.
It is known as the ability of higher authority to force their subordinate to perform the task with
high level of confidence and zeal. It tends to influence others behaviour also. Leadership and
management both are differ but they are interlinked to each other also. Whereas management
involves a process where many activities such as planning, organising, staffing, directing,
controlling, decision making, performance appraisal and may others function also perform under
it. The organisation that was selected under this project is BT as it serve the services of
telecommunication.BT Group is holding company having their headquarter in U.K. Almost one
hundred and eighty country it operate their business. The chief executive officer of the company
is Philip Jansen and Jan Du Plessis is the chairman of the concern. It is most famous provider of
broadband, fixed line, mobile services and also offers subscription T.V. as well information
technology services. In the report various topics are discuss such as analysis & comparison in
context to the topic management and leadership. Key performance metrics of organisational
sector market industry are also explain under this assignment. At last organisational leadership as
well as management performance are discussed in the project (Abdulmuhsin, 2021)
TASK
1. Analysis and comparison of leadership and management ?
Leadership related to social influence that tends to maximise others efforts with regards to gain
objectives. At all the level in the organisation leaders are present such as from chief executive
officer and Chief financial officer to subordinates employees who are engaged in lower division.
At the time of conducting meeting and hiring new candidates leadership skills plays a most
significant role. Every leader posses unique leadership style according to the existing situation
such as transformation, autocratic, democratic etc.
Leadership Theory
Transformational theory: It is called as relationship Theories that concentrates to
relationship between followers and leaders. In this leaders are charismatic as well as
inspirational. Through their ability it tends to be get motivated. Not only on team performance