Importance of Cross-Cultural Communication in International Business

Running head: INTERNATIONAL HUMAN RESOURCE MANAGEMENT
International Human Resource Management
Name of the student
Name of the university
Author Note

1INTERNATIONAL HUMAN RESOURCE MANAGEMENT
Table of Contents
Assessment 1:.............................................................................................................................2
Assignment 2:.............................................................................................................................5
Assignment 3:.............................................................................................................................9
Assignment 4:.............................................................................................................................9
References:...............................................................................................................................13

2INTERNATIONAL HUMAN RESOURCE MANAGEMENT
Assessment 1:
1.
Labour productivity represents the amount of output that each employee produces
depending on their talent, time and energy. In this context, work culture of Google can be
described, as the company has increased its labour productivity by providing various facilities
to their employees for simplifying their unnecessary parts of life. Google has its offices all
over the world though for some particular offices, such as, USA, South America, Asia and
Europe, the work culture can be seen as more attractive compare to others. The headquarters
of Google is situated in Mountain View, California in the United States (Google.org. 2018).
The office perks provide almost everything that can influence workers to work positively and
verities of food are one of them. Google has different types of restaurants that provide
different foods, such as, ethnic foods of Asia and South America. Moreover, the company has
18 cafes that serve three time meals, which are, breakfast, lunch and dinner without charging
any price. In Cafe 150, Google serves locally grown organic foods. The company also
provides four gyms that are completely loaded. Free gyms with personal trainers have helped
the company to make healthier and happier employees. In addition to this, Google provides
sleeping pods, where employees can take nap with some relaxing music. California office
also provides free medical facilities to their employees for taking care of employees’ health.
Some other facilities like on-site Laundromats to clear cloths of employees and free car
service for errands have also influenced employees to work in Google with positive energy.
In China, Google provides facility to its customers for taking nap so that they can reduce their
stress and can work for long works with positive energy. Moreover, friendly and comfortable
environment for the meeting can help employees to take decisions more accurately within
short time. In addition to this, ten micro-kitchens with indoor game equipment help people to
reduce their stress of work. Google also creates a positive environment for their workers in

3INTERNATIONAL HUMAN RESOURCE MANAGEMENT
Switzerland, where almost 400 employees work together happily. For this, the company takes
help from a psychologist to understand the gratification that can help Googlers to work more
efficiently and fast. As a result, Google makes houses containing exotic fish in an aquarium
for making the employee’s mind calm. To change the working environment and scenario, the
company also creates the Victorian library, where employees can feel that they are out of
office premises during their coffee break (Oswald, Proto and Sgroi 2015). Furthermore, the
office in Switzerland also provides pods with different shapes, where employees can spend
their privacy. For fun-loving employees, the Google building has the slid with the help of
which employees can go from one floor to other.
Thus, after discussing office structure of Google in different countries, it can be said
that Google chiefly focuses on the enjoyment, relaxation including food and health of
employees to motivate them positively and this in turn help them to work more efficiently.
2.
Zappos has created a positive corporate culture that has attracted employees to work
with them. The company always analyse about the corporate culture and continuously
reinforce and assist this through its management and Human Resources work systems
(Zappos.com. 2018). This corporate culture has ten chief values that the HR and management
systems always try to develop. Moreover, the hiring process of this company along with job
description to employees, day-to-day work environment and on-the-job training reinforce and
remind these values with the company’s visitors, employees, partners and customers. These
values of Zappos are to bring excellent work through service, make fun with a little
weirdness, hold and lead change and to pursue learning along with growth. In addition this,
making an honest and open relationship with employees through communicating with
creative, adventurous and open-minded attitude, making positive team based on the family