Cross Culture Management Between India and Japan

Running Head: CROSS CULTURE MANAGEMENT
1
Cross Culture Management
Between India and Japan
(Students Details)

CROSS CULTURE MANAGEMENT 2
Executive Summary
The report discusses about the importance of cross cultural management programs.
Globalization is increasing day-by-day hence businesses have to expand their business cross
borders hence cross-cultural training requirements is increasing. There are different rationales for
such training programs. This report suggests the rationales to be communication, etiquettes and
conflict resolution. Here the home country that is selected is India and the host country is Japan.
Cross culture training programs do not completely remove the cross cultural barriers but helps to
deal with such issues. To enhance overall cultural competencies, this report suggests the KTA
(know, think and adapt) Model and the four dimensions of Mendenhall and Oddou can be
applied. The KTA Model is suitable for training programs because it’s know, think and adapt
element allows the employee to go through the training process with ease and smoothness.
Initially all the important factors are introduced to the employee; the employee apply thought
process and figure out its application in cross border countries (Cohen, 2019). From this report
it can be recommended that cross culture training program should be initiated by showing their
practical implication rather than just focusing on do’s and dont’s of cross cultural issues. The
following report highlights ways to make cross culture training problem effective and how to
measure the same.

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Contents
Introduction......................................................................................................................................4
Training program.............................................................................................................................4
Problems in adopting new culture................................................................................................4
The rationales or the issues..........................................................................................................4
Communication........................................................................................................................5
Conflict Resolution...................................................................................................................5
Etiquettes..................................................................................................................................5
Theories........................................................................................................................................5
Impact of High context culture.................................................................................................5
Impact of Monochronic or Polychronic...................................................................................7
Application...................................................................................................................................8
The way in which training will be conducted............................................................................10
Challenges..................................................................................................................................11
Measuring the training program.................................................................................................11
Conclusion & Recommendation....................................................................................................11
References......................................................................................................................................13

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Introduction
Cross Cultural Management and training is essential while expanding its business to
another country or sending its employee to another country for work. In this report the home
country is India and the host country is Japan. Employees moving from their home country to a
host country face various cross cultural challenges. Employer should develop cross cultural
training programs to resolve cultural issues (Rau, 2013). Generally the cross-cultural training
program that is developed by any company is not of practical use as there is more theoretical
approach to it which does not allows employees to understand the complexities that arise due to
the difference in cultures. Mendenhall and Oddou determined four dimensions that help in
predicting the success of foreign posting. The dimensions are: self-orientation, others orientation,
perceptual ability, cultural toughness (Shenkar, 2008). In this report the rationale for developing
cross-cultural training is discussed. It also illustrates the initiatives that will be taken make sure
that this cross cultural training is not just another program. It also illustrates the challenges that
occur in such cross cultural programs and describes the ways in which outcomes can be
measured.
Training program
Problems in adopting new culture
In order to develop cultural training program, it is critical to understand the things that
hampers people from moving to another culture from one culture. The first thing that will
hamper the communicational difference as it takes time for any individual to start understanding
any language (Carruthers, 2019). Other is the way they behave which again is different from
culture to culture. Doing negotiation is again a barrier that prevents people to move from one
culture to another. The barrier is also in the form of etiquettes that two different culture people
have. The problem is also in terms of conflict as resolving conflicts between two culturally
different people is not easy.
The rationales or the issues
For design of the training program it is critical that there is understanding of the own
culture i.e. India and other culture that is Japan. The reason behind developing cross cultural