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Impact of Corporate Social Responsibility on Corporate Financial Performance in Consumer Goods Industry of India

   

Added on  2023-06-08

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50 Amity Global Business Review February
Impact of Corporate Social Responsibility on Corporate

Financial Performance: A Study Of The Consumer

Goods Industry of India

Uzma Amin Mir & Farooq Ahmad Shah

Corporate social responsibility (CSR) is a self-regulatory mechanism whereby a business monitors

and ensures its active compliance with the socio-ethical standards and international norms. A firm’s

implementation of CSR goes beyond legal compliance and it involves actions that appear to further

some social good, above the interests of the firm. Companies aim to embrace social responsibility in

corporate actions and encourage their positive impact on the environment and stakeholders including

customers, employees, investors and communities. Realizing the significance of CSR initiatives in social

development, India is the first country to have declared 2% of the company’s average net profits as a

mandatory spending on CSR initiatives with effect from April 1, 2014.

The last few decades have seen an increasing focus of the companies on fulfilling their social obligations. This

has led to the emergence of CSR as a widely researched area at the global level. Further, the relationship

between CSR and the financial performance of the companies is an area that has been extensively studied

by researchers all over the world. As the main aim of an organisation is to make profits, researchers

have attempted to find the impact of CSR spending on the Financial Performance, i.e. if it is a cost or an

investment for the organisation. Even though an extensive research has been conducted in the area, the

relationship between the two variables in hotel industry of India is yet to be investigated. This research,

therefore, aims to study the impact of CSR (measured as the total of five CSR dimensions) on the Corporate

Financial Performance (measured using ROA, ROE, EPS) in the consumer goods companies of India after

controlling for the effect of other variables (Age, Size and Leverage) on financial performance. The data for

the study has been collected from secondary sources, mainly consisting of the official published reports

of the companies included in the study. Descriptive statistics, correlations and regression and have been

used to analyze the data. The results reveal a significant positive impact of ROA and ROE on CSR. Also,

CSR does not have any significant impact on EPS.

Keywords:
Corporate Social Responsibility, Financial Performance.
Introduction

Traditionally, a business focused mainly on

inc
reasing its profits and a business was said to be
socially accountable if it produces goods and renders

services for profit maximisation which was considered

to be the sole aim of a business. Gradually, companies

realised that focussing only on profit maximisation is

not adequate to sustain in the changing world. This

led to the modern concept of social accountability

known as CSR (Corporate Social Responsibility).

According to Carroll (1979), the modern era of CSR

started with Howard R. Bowen’s publication “Social

Responsibilities of Businessman” in 1953. Bowen

(1953) was the first to comprehensively discuss

social responsibility and business ethics and laid a

foundation for business executives and academicians

alike to consider them in managerial decision-making

and strategic planning.

Business for Social Responsibility (BSR) defines CSR

as “achieving commercial success in ways that honour

ethical values and respect people, communities, and

the natural environment.” McWilliams and Siegel

(2000) describe CSR as “actions that appear to further

some social good, beyond the interest of the firm and

that which is required by law.” The Commission of

European Communities (2002) defines CSR as “A

concept whereby companies integrate social and

environment concerns in their business operations

and in their interaction with their stakeholders on a

voluntary basis, as they are increasingly aware that

responsible behaviour leads to sustainable business

success”.

From the perspective of a firm seeking profit, benefits

and implications of investments in socially responsible

activities have tom be taken into consideration. This

is studied in the form of organisational performance,

particularly financial performance. CSR spending

by a firm should enhance its triple bottom line,

otherwise such investment may not be considered

beneficial for the company in the long run. For

this purpose, the relationship between Corporate

Department of Management Studies, Central University of Kashmir, Kashmir

2018 51
Social Responsibility (CSR) and Corporate Financial

Performance (CFP) needs to be established i.e. does

socially responsible behaviour by a company lead to

an improved financial performance or not.

Literature Review

The basic problem that needs to be addressed

is whether firms actively participating in CSR

outperform firms that do not exhibit the same

degree of social participation (Lee & Park, 2009;

McWilliams & Siegel, 2001).Critics of CSR argue

that the responsibility of a business is to carry out its

operations in accordance to its desires, which mainly

is maximising profits (Friedman, 1970). Furthermore,

investing in CSR could lead agency problems as

the corporate resources or the profits are used by

the managers for pursuing socially responsible

activities instead of maximising the shareholder’s

wealth (Brammer & Millington, 2008). Scholars in

support of CSR have proposed CSR as a source of

competitive advantage (Porter & Kramer, 2006).

CSR has been shown to be positively affecting firm

reputation (Brammer & Millington, 2005; Turban

&Greening, 1996), consumer satisfaction (Luo &

Bhattacharya, 2006), attractiveness of a firm as an

employer (Backhaus, Stone, & Heiner, 2002; Turban

& Greening, 1996), and organizational commitment

among employees (Peterson, 2004).

In spite of the empirical evidence demonstrating

the positive relationship between CSR and various

aspects of firm performance, the results still remain

inconclusive (Godfrey & Hatch, 2007; Margolis &

Walsh, 2003; McWilliams & Siegel, 2000). Corporate

Financial Performance has been measured in

terms of company’s market value or the short-

term profitability of the firm (Schuler & Cording,

2006). The literature relating the CSR-CFP link

has revealed mixed set of results which includes

positive, negative and neutral relationships;

thereby revealing lack of agreement on whether

or not increased CSR spending leads to improved

CFP (Margolis & Walsh, 2003; McWilliams &

Siegel, 2000).

Various researchers have found a negative

relationship between CSR and CFP following that

increased CSR spending involves costs and these

costs deplete the profits meaning a negative impact

on the profitability of the firm (Moore, 2001; Vance,

1975; Wright and Ferris, 1997). Scholars like Preston

and O’Bannon 1997; Ruf et al. 2001; Russo and Fouts

1997; Simpson and Kohers 2002; Tsoutsoura (2004);

Waddock and Graves (1997) have shown CSR and

CFP to have a positive relationship. They propose

that if organisations exhibit socially responsible

activities, then the financial performance shows

a significant increase. Also, increased social

involvement creates a favourable public image for

the company (Krishna, 1992; Rashid and Ibrahim,

2002). Customers prefer to buy from a company

with a positive public image and one which is

socially responsible (Creyer and William 1997; Mohr

and Webb 2005). Inconclusive relation between CSR

and CFP has been found by Abbott and Monsen

(1979), Griffin and Mahon (1997), and McWilliams

and Siegel (2000). They found that there is no effect

of improved CSR bon CFP of the firm. Ullmann

(1985) stated that the relationship between CSR and

CFP does not exist as there are many intervening

variables between the CSR-CFP relationships.

Moskowitz (1972) studied the CSR-CFP link by

studying 14 firms. He studied the social performance

of these firms and notices that these firms exhibited

a 7.28 percent increase in the stock price over a

period of six months. The findings reveal that firms

that exhibit socially responsible behaviour show

a positive relationship between CSR and CFP.

However, Moskowitz did not mention the criteria

for selecting these 14 firms. Later, Vance (1975)

studied the market performance of the same 14

firms for a period of 3 years i.e. 1972-1975 and found

that the stock price of all the 14 firms declined thus

establishing a negative relation between CSR and

market value of the firms.

Abbott and Monsen (1979) studied 450 firms out

of the Fortune 500 firms to study the impact of

CSR on the investor’s return. CSR was measured

by developing SID (Social Development Index) for

these firms for the year 1974. SID was generated

by applying content analysis on the annual reports

of the firms for that particular year. The results

revealed that there exists no association between the

variables under study.

Ullmann (1985) examined the work done by other

researchers on the CSR and economic performance

link. Among the 13 reviews, 8 were found to have

a positive relationship, 4 showed no association and

only one revealed a negative relation between the

variables. This variation in results may be due to

lack in theory, inappropriate sample size, different

methods used for CSR measurement. Also, proper

Uzma Amin Mir & Farooq Ahmad Shah

52 Amity Global Business Review February
control variables like size, leverage, risk, industry,

etc. have not been included to control for the effects

of the additional variables.

Griffin and Mohan (1997) studied seven companies

of chemical industry to examine the CSR-CFP

relation. CFP was measured using ROA (Return

in Assets), ROE (Return on Equity), ROS (Return

on Sales), Assets age and Total assets. The data

for Corporate Social Responsibility was obtained

from Fortune reputation survey, Toxic Release

Inventory (TRI) index, Kinder, LyndenbergDomini

& Co. (KLD) index and CorporatePhilanthropy. The

results reveal a positive relation between CSR and

CFP when Fortune and KLD measures of CSR were

used. However CSR and CFP showed no association

when TRI and Corporate Philanthropy measured

were used. These results reveal that the choice of

CSR measures has an impact on the relationship

between the two variables.

Inoue and Lee (2001) have attempted to disaggregate

CS
R dimension-wise based on corporate voluntary
activities for five primary stakeholders. The five

dimensions used are: employee relations, product

quality, community relations, environment and

diversity. The effect of each of these dimensions

on financial performance of firms among the four

tourism-related industries (airline, casino, hotel, and

restaurant) has been studied. The results have revealed

a positive impact of all the five CSR dimensions on

the financial performance of the firms.

Aggarwal (2013) has attempted to assess the relation

between CSR and FP (Financial Performance). To

measure FP, both market- based measures (PE Ratio

and Beta) and accounting-based measures (ROA and

ROE) have been considered. CRISIL’s ESG index

has been used to measure CSR. Data for a period of

five years i.e. 2008 to 2012 has been collected. Her

findings reveal that there is no significant association

between the variables under study.

Govindrajan and Amilan (2013) have studied

the C
SR-CFP link in the oil and gas products
industry in India consisting of 12 companies. The

analysis was done for a period of four years i.e.

from 2007 to 2010. CSR has been measured using

three parameters i.e. Karmayog ratings; NGO

ratings for companies exhibiting CSR activities;

the amount of CSR spend and the focus area of

CSR. EPS (Earnings per Share) has been used as

a measure of Financial Performance. The findings

demonstrate a positive
impact of CSR initiatives
on EPS.

Yang and Baasandorj (2017) analyses the impact

of CSR on the Financial Performance of low-cost

carriers (LCC) and full-service air carriers (FSC). The

period under study is from 2006 to 2015. Panel data

analysis has been used to study the impact. FSC’s

show an improved financial performance with an

increase in environmental and social activities.

LCC’s show an increase in the financial performance

with an increased firm size and environmental CSR

activities. Also, firm age shows a significant negative

influence in LCCs, while leverage shows a mixed

influence in FSCs. It means that increased CSR lead

to an increase in current and expected financial

performance for FSCs and LCCs, respectively.

To explain the inconclusive results of the CSR-CFP

link over time, the researches have tried to identify

the methodological issues in the studied trying

to establish the CSR-CFP link (Godfrey & Hatch,

2007; Griffin & Mahon, 1997; Margolis & Walsh,

2003; McWilliams & Siegel, 2000). Godfrey & Hatch

(2007) identified three main issues: the use of multi-

industry sample, cross-sectional observations and

the aggregation of various CSR dimensions. For

these reasons, it has been suggested that a long-

term relation between the two variables within a

single industry using disaggregated CSR measures

should be studied. Keeping this in view, this study

has employed different CSR dimensions to study

the CSR-CFP link in the consumer goods industry in

India. This study proposed that CSR can be divided

into five different dimensions i.e. Community &

Society, Environmental contribution, Employees,

Customer Relation & Product Contribution and

Others (Includes investors, legal and ethical

dimensions).

Objectives of the Study

To study the impact of Corporate Social Responsibility

onCorporate Financial Performance of the consumer

goods sector in India.

To study the relation of the CSR dimensions i.e.

Community & Society, Environmental contribution,

Employees, Customer Relation & Product

Contribution and Others (Includes investors,legal

and ethical dimensions) with Financial performance

(measured by ROA-Return on Assets; ROE- Return

on Equity and EPS-Earnings per Share) of the

companies under study.

2018 53
Research Methodology

Sample

To study the relationship between the variables,

15 consumer goods companies have been selected.

These companies are a part of Nifty 100 Index

(based on market capitalisation). Out of these 15,

only 13 form a part of the sample as the data for the

remaining 2 was not available. These 13 consumer

goods companies are represented below in Table 1:

Table 1: Sample of the Study

Sample for the Study

Asian Paints Ltd.
Hindustan Unilever Ltd.
Britannia Industries Ltd.
I T C Ltd.
Colgate Palmolive (India)

Ltd.

Marico Ltd.

Dabur India Ltd.
Titan Company Ltd
Emami Ltd.
United Breweries Ltd
Godrej Consumer Products

Ltd.

United Spirits Ltd.

Havells India Ltd

Variables

CSR (Corporate Social Responsibility): In

accordance with Kim et al. (2014), Seo et al.

(2015) and Ding et al. (2016), CSR scoreshave

been used to study its impact on financial

performance. The CSR score includes the total

score of all the CSR dimensions i.e. Community &

Society, Environmental contribution, Employees,

Customer Relation & Product Contribution and

Others (Includes investors, legal and ethical

dimensions).

Financial Performance: Accounting-based

measures i.e. ROA (Return on Assets), ROE

(Return on Equity) and market-based measure

i.e. EPS (Earnings per Share) have been used

to measure financial performance. Accounting-

based measures indicate a firm’s current

financial performance, whereas market-based

measurements indicate market expectation of

future financial performance (McGuire et al.,

1988).

In accordance with Roberts and Dowling (2002),

Guenster et al. (2011) and (Gama Boaventura et

al., 2012), ROA and ROEhave been selected as the

accounting-based measures to indicate a firm’s

financial performance and profitability toward

corporate social performance. Eq. (1) presents

the ROA calculation formula:

ROA =
Net Profit (1)
Total Assets

Eq (2), given below presents the ROE calculation

formula:

ROE=
Net Income (2)
Shareholder’s equity

Also, Govindrajan and Amilan (2013) have been

referred to in selecting EPS as the market-based

measure of financial performance. Eq. (3) denotes

the EPS calculation formula:

EPS =
(Net Income - Preferred Dividends) (3)
Number of Common Shares Outstanding

Control Variables: The effects of the following

variables on financial performance has been

controlled for in this study:

Firm Size: Firm size show a positive influence

towards CSR participation (Kim et al., 2014)

i.e. large firms are more likely to employ CSR

initiatives than small firms (Luo & Bhattacharya,

2006; McWilliams & Siegel, 2001; Waddock &

Graves, 1997). For a majority of firms, firm size

causes a significant positive increase in corporate

profit (Roberts and Dowling, 2002). Following

Kim et al. (2014); Chen and Gavious (2015); Seo

et al. (2015), and Ding et al. (2016), firm size

has been selected to identify the causal effect

toward financial performance. Previous research

has also established a significant influence of

firm size onfinancial performance, though no

agreement appears to the direction of its effects

(e.g., Hillman & Keim, 2001; Kang et al., 2010;

Waddock & Graves, 1997). Relying on Previous

literature (e.g., Hillman & Keim, 2001; Lee & Park,

2009; Waddock & Graves, 1997), Size has been

operationalised as the log of the total assets.

Leverage: Leverage is the defined as the ratio

of total liabilities to total assets. This has been

introduced into the model by McWilliams &

Siegel, 2000; Waddock & Graves, 1997. It has

also been used as a control variable by Kim et al.

(2014); Seo et al. (2015); Chen and Gavious (2015),

and Ding et al. (2016) as it controls for the effect

of firm specific capital structure. Leverage affects

Uzma Amin Mir & Farooq Ahmad Shah

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