E-Portfolio: CPD Plan, SWOT Analysis, and Higher Education Report

This assignment presents an e-portfolio focusing on a Continuing Professional Development (CPD) plan and SWOT analysis within the context of higher education. It reflects on cultural and behavioral expectations for business management students, emphasizing the importance of punctuality, positive attitude, and professional etiquette. The report highlights the significance of peer-to-peer support and teamwork in enhancing the learning experience, fostering communication skills, and developing innovative ideas. It explores how learning, particularly regarding culture, behavior, and teamwork, assists in future studies and career development by improving communication, analytical, and technological skills. The assignment also includes a personal SWOT analysis, identifying strengths like curiosity and courage, weaknesses like time management, opportunities such as supportive teachers, and threats including unsuitable learning environments. This document is available on Desklib, where students can find similar assignments and resources.

Orientation for Success in Higher Education.

E-Portfolio-CPD PLAN/SWOT Analysis.
Area of Learning
Reflection of Learning
Future Implications
Implementation
Cultural and behavioural expectations of studying for a degree in business management
Cultural and behavioural expectation is an important part in management degree. It is because the people in management degree
will reflect the values of the company onto their customer of clients. The cultural expectation from the females can be that they
wear formal clothes during the working hours also the clothes should not be revealing. As it will impact on the environment of the
company. The main expectation from management students is that they will arrive on time for the get together or any sort of
meeting. As it will reflect that the employees value the time. It is expected from the students that they should reflect positive
attitude to the other person. It will ensure that the customer or clients are satisfied with the services provided by the person. This
will show the culture of the organization which will encourage the client or customer to work with the company.
The student should have certain basic manners which will analyse his behaviour. It is expected from the management
students that even if the customer of client is angry or not supportive, they should always show positive attitude and try to maintain
good relations with the client. The behaviour which is most important is dining attic-ates, as the students should know the way they
should act while sitting on a dining table with colleagues or clients. The management student should utilize their time effectively
so that they can improve the quality of the work. The students should keep their environment clean which will reflect positive
2

energy to the visitors. It is important for the company as the visitor will oversee the cleanliness in the working environment. It is
expected from them that they should respect the clients or customer to ensure that they will remain loyal to the company (Constant,
and et.al., 2019).
The importance of peer-to-peer support and team working to enhance learning experience
Peer-to-peer Learning is most important in the organization as one employee learn from another employee. Team work helps the
employees to improve their efficiency and learn how to distribute the task according to the knowledge of another person. It ensures
that the customer will have a better experience when visiting the company. It is because the employees will learn from each other
experience and method of solving the issue faced by the customers. As the employees will face the problems they will get
perfection in their work. Peer-to-peer learning helps the employees to maintain good relationship with their co-worker. This also
helps them to respect as well as understand the culture of other employees. Eventually it will improve the experience of working in
the organization. Another benefit is that the employees can get comfort from their co-worker in some difficult situation. It also
helps them to form a connection on the base of their knowledge (Sousa, and et.al., 2019) .
Team work is one of the most important factor for the organization as the student or employee learn various new skills.
This helps them to develop communication skills as they communicate with the team members. This helps them to learn more
about the interest of their colleagues, which is beneficial while assigning the part of the task to them. It helps them to learn the way
of analysing the strengths and weaknesses of their colleagues which will be beneficial in the future. This helps them to learn
management of time as sometimes task of a person depends on the task of the other person. It also benefits the way of providing
feedback to the other on the basis of the performance. This helps the employees to come up with innovative ideas for the company.
This helps the employees to expand their knowledge learned from another employee.
Identify how learning will assist in future studies and career
3

Culture and behaviour of the students will help to maintain their reputation in the company. This helps them to expand the career to
various growing companies, that will provide them various new opportunities to grow in the market. This will help them to learn
various new things from the knowledge they will gain due to their behaviour. The customers will want to get the instruction from
them when they will give positive attitude to the customer. It will also help them develop relationship with the other people who
will help the person to grow in the business. This usually improve the image of the person in organization which will act as a boost
to their career. It will them to stay focus on their work which will improve the efficiency of the person. When the culture and
behaviour of person is positive, other person will want to interact with him (Westenra, 2019).
Peer-to-peer and team working helps the person to develop various skills which benefit them in their career. As it helps the
person to learn communication, analytical, technological and various other skills. This benefits them while they work in a multi
cultured organization. This improves the creativity of the person. The employees learn various new things which will benefit them
while they will be trying to change their organization. This helps them to develop relationship with the customers as well as other
employees. It makes them learn various new techniques of dealing with the customers and the attitude which is necessary while
dealing with an angry customer. This helps them to learn to work in team which will benefit them while they want to grow in their
career. As working in a team is beneficial for a person's career as they learn to solve various difficult tasks provided to them.
Identify how you will practise and apply what you have learnt
Topics learnt in the other documents are peer-to-peer support, team working, communication skills, expectation regarding culture
and behaviour and various others. Peer-to-peer support can take place at any time of the working hours. In this the employee will
support their co-workers whenever they are facing some difficult situation. It will help them to learn techniques which will be
applied when the person gets different attitude customers. It will ensure that the person get excellence in the work they do in their
daily routine. The person will learn the team work when they will get to work with other person in their daily tasks. It will be
4

applied when the employees get project which needs to form team, or they play some sort of games which will improve their skills.
This will be a regular practice in some organization or school where they provide task based on team.
If a person wants to improve the communication skills they can practice speaking for a few minutes on a particular topic in
their daily routine. This will be applicable when the person wants to present an idea in front of the client of professor. If the person
implement this it will help him to build his confidence, that will be beneficial in the future. Culture cannot be developed with the
practice as it is basically based on the mindset of the person. But it is applicable in the organization when the person is analysed
based on his viewpoint. In this the person will also be analysed based on their perception of a situation. The person can change his
behaviour with the help of proper learning and practice. This will be applicable when the person will deal with a customer who is
angry and needs support. It will improve the credibility of the person (Chen, 2019).
SWOT Analysis
Strength
There are various strengths which a student might have which will help him in his studies. One of them is the student is
curious regarding various topics. Justice can be another strengths as it will help the student during team work. Courage is another
trait which will improve the experience of the student. These strengths are essential for a student to have as it helps them to grow in
their knowledge area.
Weakness
The weaknesses of a person should be lowered as it shows the negative trait of the students. One of the common weakness
among the student is time management. It is because they are not able to set the priorities of their work. Another can be a weakness
regarding a subject as the person does not understand the subject. This both can be overcome with appropriate guidance by the
mentor or any professor of the college.
5

Opportunities
There are various opportunities which a student can get to enhance their skills. These opportunities can be in the form of a
teacher who is supportive and explain concepts in clear manner. Another opportunity can be that the student got a task to give a
speech which will be beneficial when enhancing the communication skills of a person. This will be beneficial in the career as well
as the organization.
Threats
There can be various threats for the student which will put an impact on the ability to grab the opportunities. This can be
that the environment of the institution is not suitable for the learning of the student. It will create various problems for the student
as they will not be able to communicate their problems easily to their professor. It will also be a barrier which giving speech in
front of everyone (Benzaghta, and et.al., 2021).
6

References
Constant, A. and et.al., 2019. Regimes of expectations: an active inference model of social conformity and human decision
making. Frontiers in psychology. 10. p.679.
Sousa, T. and et.al., 2019. Peer-to-peer and community-based markets: A comprehensive review. Renewable and Sustainable
Energy Reviews. 104. pp.367-378.
Chen, M., 2019. The impact of expatriates’ cross-cultural adjustment on work stress and job involvement in the high-tech
industry. Frontiers in psychology. p.2228.
Westenra, B., 2019. A framework for cultural safety in paramedic practice. Whitireia Nursing and Health Journal. (26). pp.11-17.
Benzaghta, M.A. and et.al., 2021. SWOT analysis applications: An integrative literature review. Journal of Global Business
Insights. 6(1). pp.55-73.
7