A Report on Cultural Capability based on an episode of season 4 of the American Television Series Friends

Running head: A REPORT ON CULTURAL CAPABILITY
A Report on Cultural Capability based on an episode of season 4 of the American
Television Series Friends
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A REPORT ON CULTURAL CAPABILITY
Executive summary
This report sheds light on the character trait of cultural capability and discusses the process
by which it can be achieved. Considering the context of an American Television series
Friends (1994-2004), this report has elaborated the concepts of cultural intelligence, safe and
unsafe spaces within workplace or society. The video clip selected for the report is from the
TV series Friends, season 4. It has analysed the behaviour of the characters in a complicated
communication situation. The report further recommended the effective tactics that should be
followed in order to gain cultural competence and secure own space within a culturally
diverse or complicated scenario.

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A REPORT ON CULTURAL CAPABILITY
Table of Contents
1. Introduction..........................................................................................................3
1.1 Background of the study......................................................................................3
1.2 Aim of the study...................................................................................................3
1.3 Scope of the study................................................................................................4
2. Summary and observation....................................................................................4
2.1 Summary of the video clip...................................................................................4
2.2 Critical observations.............................................................................................5
3. Analysis................................................................................................................5
3.1 Accomplish of goals within a job role.................................................................5
3.2 Ability of personal adjustment.............................................................................6
3.3 Maintenance of interpersonal communication.....................................................6
4. Recommendations................................................................................................6
5. Summary and Conclusion....................................................................................7
References......................................................................................................................8