Professional Standpoint Concerning Cultural Competence

Running Head: SOCIAL SCIENCE 1
Social Science
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SOCIAL SCIENCE 2
Social Science
Professional Standpoint Concerning Cultural Competence
Cultural competence details the ability of companies to effectively deliver services as per
the linguistic, cultural and social requirements of the clients (Romios et al., 2013). The concept
involves identifying the customs of the society and upholding them during customer-seller
interactions. However, it relies on specific factors including gender, race, ethnicity, sexual
orientation, disability and age. Also, linguistic diversity is part of the competence. According to
(Cai, 2016) the client population involves a variety of similarities and differences regarding
cultural variables. Professional competence requires the seller to practise speech-language and
other activities in a way that suits the customers, patients or family's cultural characteristics – this
involves the use of effective intervention services. However, developing cultural competence is a
dynamic process involving self-assessment and continuous evaluation of other beliefs. It requires
interactions with people from various customs and extends through a person's lifelong
professional career.
Notably, the National Aboriginal Community Controlled Health Organisation provides
health services by employing indigenous health workers who maintain close relationships with
the community; and improve health care services. In this case, clinical competence involves the
assessment tools, interview styles and therapeutic techniques which suit the target market. It is
essential to identify the unique influences culture has on the clients; as per the customer’s
circumstances – this allows adjustments to the clinical methods and approaches. Reed (2017)
suggests that the concept abolishes the disparities in health status of individuals, depending on

SOCIAL SCIENCE 3
their cultural, ethnic or racial backgrounds. Also, it improves the competitive edge of health
providers and reduces the possibility of malpractices among clinical officers.
Social, Institutional, and Historical Factors relevant to the Project
Cultural competence in clinical settings improves the healthcare provision. Conceptual
models of patient-centered care and social collaboration ensure health care providers and patients
interact at the interpersonal level – which enhances the quality of health care for communities
and indigenous groups (Marie & Vincent, 2015). However, the concept involves the adoption of
social, institutional and historical factors directly related to the project. Notably, patient care
consists of the use of clinical methods to understand the sickness; the patient’s ailments; and
promote health practices. The principles of clinical competence entirely address cross-cultural
health care, but not racial disparities – this is because racial inequality continually creates
barriers. For instance, minority groups might distrust health providers based on historical
experiences of discrimination. In some cases, clinics harbour biases about individuals depending
on their culture, background, health status and gender – this influences the patient-provider
relationships and health care experiences (Gawlinski & Becker, 2012). The relevance of trust for
the medical organisation is vast; because it creates potential distrust among the minority groups
based on current or past discriminations.
Social factors influencing the project include literacy, support systems and reflections on
racial interactions and stereotypes. While the issue of race overlaps the definition of culture, its
relevance exceeds the concept due to its massive influence in ethnically diverse countries.
According to (Papadopoulus et al., 2015) cultural competence is dismissive of the institutional or
interpersonal racism taking place within healthcare settings. Notably, the concept evolved to