Promoting Cultural Safety in Healthcare Services for Aboriginals and Torres Strait Islanders

This report discusses the concept of cultural safety in healthcare services for Aboriginals and Torres Strait Islanders. It covers topics such as potential impact of cultural factors, critical issues influencing relationships and communication, cultural safety, and strategies for improved service delivery. It also explores the indigenous perspective on health and health issues and the importance of evaluating programs and services against desired outcomes.

Health & Social Care

TABLE OF CONTENT
INTRODUCTION...........................................................................................................................3
1.1 NHS identify the potential impact of cultural factors on service delivery to Aboriginal......4
1.2 Issues influence relationships and communication with Aboriginal.....................................4
1.3/1.4 cultural safety, its importance to relationships between service providers and
Indigenous communities..............................................................................................................4
2.1 ensure work practices are grounded in awareness.................................................................5
2.2 cultural competence...............................................................................................................5
2.3 develop communication techniques and work practices.......................................................5
2.4 benefits of engaging Aboriginal and Torres Strait Islander community service workers,
interpreters and cultural brokers..................................................................................................5
3.1 possible to support the development of effective partnerships between staff, Aboriginal....6
3.2 resources could a service provider develop or access to facilitate effective service delivery
and partnerships...........................................................................................................................6
3.3 the indigenous perspective on health and health issues impact on the design.......................6
3.4 Indigenous people need to be self-determining.....................................................................7
4.1/ 4.2 participate in the agreement and the subsequent evaluations of the strategies and
outcomes......................................................................................................................................7
4.3 Importance of evaluating programs and services against desired outcome...........................7
4.4 Importance to appropriately engage and involve Aboriginals people in the revision of
strategies......................................................................................................................................7
TASK 1 Promote Aboriginal in NHS..............................................................................................8
potential impact of cultural factors..............................................................................................8
Critical issues that have an influence on relationships and communication with Aboriginal.....8
Consulting with Aboriginal PEOPLE..........................................................................................8
evaluating the current extent of cultural safety integration in the workplace..............................8
TASK 2 Model cultural safety.........................................................................................................9
awareness of own cultural bias...................................................................................................9
acknowledge the importance of cultures.....................................................................................9
Facilitate engagement with Aboriginal........................................................................................9
TASK 3............................................................................................................................................9

Development of strategies for improved cultural safety..............................................................9
TASK 4..........................................................................................................................................11
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14
Online........................................................................................................................................14

INTRODUCTION
Cultural safety refers to the environments that are highly considered to be safe for Aboriginals
and Torres Strait Islander people. This illustrates that the people are not facing any kind of
assault, challenges and denial of their identity or experiences among the society. This concept is
all about sharing a feeling of respect, knowledge and information about the same. The thought of
cultural safety is greatly present over the thoughts of showing respect, seek cultural information,
demonstration of reciprocity as well as engage community accompaniment among the
community of practice (Reilly and et.al., 2020). The basic purpose of this activity is to
significantly enhance the nature and scope of healthcare services to Aboriginals and Torres
Strain Islander people and thus impact their overall well-being in complete positive manner.
This report will highlight the conception of cultural safety by considering Identification
of potential impacts of cultural factors, critical issues, awareness, strategies along with
supporting delivery services. Apart from this, the study will also highlight the impression over
evaluation of cultural safety strategies in discourse of NHS workplace.
1.1 NHS identify the potential impact of cultural factors on service delivery to Aboriginal
The NHS visited hours to the people are flexible because they don't want to bother them
therefore, whenever they go to check up on them then the time is flexible. NHS Also try to
work on the outpatient and community services by which they promote and reduce the
stereotypes about the indigenous Australia. As the NHS work like they listen to them rather
than telling them what to do and listen to their needs what they actually want. NHS also try
to work on the child services by which they educate the child of the Aboriginal people
which enhance and improve their culture in a better way. Services which organization
provide to them is how to behave in a community and enhance their culture factor.
1.2 Issues influence relationships and communication with Aboriginal
NHS help them and influence them terms of person communication The importance of forming
relationships is highly valued. Putting the "individual" before the "entrepreneurship" will aid in
the formation of this connection and the development of bonding (HATİPOĞLU, 2017). As NHS

try to enhance this by teach them and develop their personal ability. The importance of time is
emphasised in order to successfully complete and schedules.
1.3/1.4 cultural safety, its importance to relationships between service providers and Indigenous
communities.
Racial discrimination is illegal, according to the Racial Discrimination Act 1975. Its goal is to
guarantee that everyone is treated fairly, regardless of race, gender, ancestry, nationality, or
religion or ethnicity. Effective performance management system is dependent on having the
necessary resources accessible to all those who interact with and cares for Aboriginal
Australians. People that understand Australian Aboriginal heritage and their feelings of
community and family are invaluable tools for efficient service delivery (Sukhera, and Watling,
2018).
2.1 ensure work practices are grounded in awareness
These environmental elements, which are more common in rural regions, include
 overpopulation and bad housing conditions
 a lack of hygienic measures
 Insufficient or badly maintained sanitary infrastructure and open sewers
 Dogs as well as other wildlife living with people
2.2 cultural competence
It is not uncommon for unwell Aboriginal Australians to present themselves for care at clinics
after their sickness has progressed. The prognosis is typically not positive due to the delay in
obtaining treatment; therapy is likely to be difficult, with a higher risk of failure or shortened
life expectancy. That’s why organization put effort to enhance their efficiency in order ot
maintain and create better health factor of them (Costello, 2021).
2.3 develop communication techniques and work practices
Time is different motivations in Aboriginal cultures, where family duties and community
interactions are valued more. Aboriginal people have a propensity to agree with the queries
even if they do not know or agree, and they may respond questions they believe others
desire. People may answer "yes" to inquiries to stop the discussion so they may go, to cope
with other responsibilities, or simply because they are unpleasant that's why organization

build the ability in them and teach them in order to prepare them to communicate with
others.
2.4 benefits of engaging Aboriginal and Torres Strait Islander community service workers,
interpreters and cultural brokers.
Processes and regulations give direction for instructors with Aboriginal Australians with support
requirements, as well as how to adapt the external conditions to improve service delivery.
organization should adopt ethnically guidelines and policies that give direction for
employees interacting with Australian Aboriginal persons in conjunction with Australian
Aboriginal communities’ workers and management. Simultaneously, the physical
environment can be altered to improve service delivery.
3.1 possible to support the development of effective partnerships between staff, Aboriginal
A safe and respectful setting is one in which there is no rejection of a specific individual and no
questioning of where they're from or even what they require (Howells, 2017). It is all about
sharing information and expertise when it comes to Aboriginal Australians, community
work professionals, and communities. Cultural awareness doesn't quite come overnight for
most individuals. It is something that should be focused on and nurtured as people live and
work among individuals from various socioeconomic and economic origins. Other experts
and specialists can assist people in meeting duty-of-care duties to service receivers, in
addition to utilising the services of an interpreter, Indigenous Australian liaison officer, or a
colleague with specialised expertise. People like healthcare providers, teachers, community
organisers, and co-workers can serve as effective culture brokers, bridging the gap between
Aboriginal traditional traditions and western society.
3.2 resources could a service provider develop or access to facilitate effective service delivery
and partnerships
Community service employees must be aware of the need of including Indigenous Australians
with care and support and employees in decision-making via discussion and conversation.
The consequences of specifically recognize regarding roles and duties with Aboriginal
Australians, along with items to keep in mind while working with Aboriginal peers. Creating

a good, inclusive, and culturally varied society helps us to embrace multiculturalism and
rethink outdated views. organization think on what we perceive to be normal or weird, such
as eating a bagel on the way to the Metro, and encourage oneself to see the world
differently.
3.3 the indigenous perspective on health and health issues impact on the design.
Cultural safety: All interactions with Aboriginal and/or Torres Strait Islander people and work
colleagues must include empathy, or the capacity to share and comprehend a further person's
feelings and emotions. Here is some additional details for consideration. Individuals must be
empathic if they are to create a sense of safe practice. It enables community service professionals
and coordinators to learn about the lives of Aboriginal and/or Torres Strait Islander people and
co-workers.
3.4 Indigenous people need to be self-determining
Establish confidence and commitment while leaving available to decision. Organization has to
facilities that they have to engage the aboriginal people towards facilitate them and manage
them in order to communication and education etc. Connect with local Aboriginal
community and explore collaborating on a specific programme or initiative. Invite locals tor
service to learn about inclusive activities and resources. Encourage Seniors from
community to participate in service's festivities and key occasions.
4.1/ 4.2 participate in the agreement and the subsequent evaluations of the strategies and
outcomes
Measurement metrics and outcome must be identified and agreed upon because it offers
opportunities to address inequalities in heal and social care sector and make it possible to
improve health and community care access for all nation, explore the social, political and
historical contexts and interrupt unequal power. Government agencies, indigenous communities
and indigenous leaders are prepare the agreement and the subsequent evaluations of the
strategies.

4.3 Importance of evaluating programs and services against desired outcome
The evaluation of program should be considered with the input and engagement of relevant
indigenous people who need to be directly involved in the examination of current strategies and
the development of continuous schemes that will affect their live to be in a position to illustrate
the things they believe will be of benefit to them and have huge amount of control.
4.4 Importance to appropriately engage and involve Aboriginals people in the revision of
strategies
The Aboriginals and Torres Strain people are highly involved to fulfil the requirements of
the principle of self determination along with provide them various practical benefits including
improved program effectiveness and greater professed authenticity.
5.1. Cultural awareness
This will help people to identify the standard as well as to bring in opportunities that are
necessary for people to inhibit. This cultural awareness is lacking in some parts of aboriginal trait
which is not allowing people to come forth and participate in the midst of activities that is a
drawback to their culture. This can also bring about a cultural safety where this will not get
extent. Recognition can be gratified for people in order to deal with the cultural awareness which
is one of the important criteria to accomplish.
5.2. Legislation
Legislation is important in order to make sure that the protection of rights is moving ahead in a
proper note. There are different areas for this legislation to apply based on the aboriginal trait
that is falling in regard to the organisation. These areas include human rights, discrimination
legislation, alcohol and drugs, family laws/ domestic support, health services or disability,
schooling or education, employment opportunities, land rights, cultural safety and many other
sectors where the legislations usually have to be avoided.
5.3. Diversity
There is a diversity that is being brought forth with respect to the cultural practices that will
impact aboriginal people along with the material list cultures that will have to be avoided. There
are certain experiences that are brought forth with respect to operation disadvantage and
innovation that is also provided by the disadvantages sometimes. It is necessary in order to move
ahead with the prospect of diversity because nevertheless of all the struggle that are faced by the

aboriginal trait the diversity will help them to treasure the death of time where they can move
ahead with the cultural identification.
5.4. Issues
While considering the history of aboriginal culture it is also one of the prominent criteria in order
to deal with the kind of statistic orientations that are brought forth with respect to the
implications. Some of these will obviously include the customs, traditions, extensive knowledge,
ceremony, spiritual development, resource management, language, families, communities,
custody, land rights, government policies and many other formulations that are eventually
picturised with respect to the aboriginal trait.
5.5. Impact of western system
The western systems are brought forth with respect to an entirely modern structure that will bring
in the intellectual measures that will also identify the standards of the with the organisations as
well as community is moving forth. The aboriginal culture is dealing with the historical
engagement that is usually fortified with respect to community and services such that it is
backward with respect to the growing technological implementations.
5.6. Health Issues
The health issues of aboriginal culture will fall with regard to certain risk factors that are caused
due to alcohol consumption smoking dietary behaviour and physical activities that are of
traditional impact. This will bring about a massive impact over their lifestyle and also gratified
over circumstances.
5.7. Methods used by service providers
The service providers can bring in the right set of programs as well as campaign strategies that
will help them to understand the availability and options that they can move ahead. These
opportunities can also derive the speculation and can train them accordingly such that they can
highlight the opportunities of growth and can come out of their traditional zone which is
sometimes effective.
TASK 1 Promote Aboriginal in NHS
potential impact of cultural factors
The culture of the aboriginal people are complex and diverse as they mainly come from the
Australia, Tasmania and from other places. Normally they use different words and sign language

by which they are able to communicate and the services in this by the NHS are inpatient services
like; the Aboriginals people are interrelated to everyone and therefore, in the sickness, death
everyone support each other by which they are able to recover and help in each and every aspect
of values of everyone (Heather, and et.al 2021).
Critical issues that have an influence on relationships and communication with Aboriginal
Aboriginal people remain an underrepresented and socially excluded minority community in
contemporary western dominant society. When especially in comparison to other Australians,
Aboriginal people have widely differing outcomes in terms of wellbeing, education, work
opportunities, and accommodation. Aboriginal people continue to face inequity and social
injustice as a result of racism, bigotry, and a lack of cultural understanding.
Consulting with Aboriginal PEOPLE
Organization consult with the Aboriginal people and their environmental factors such as
Environmental health concerns have a significant effect on the health and quality of life of many
Aboriginal people, resulting in unsanitary circumstances and the spread of disease and sickness.
It is not uncommon for unwell Aboriginal Australians to present themselves for care at clinics
after their sickness has progressed. The prognosis is typically not positive due to the delay in
obtaining treatment; therapy is likely to be difficult, with a higher risk of failure or shortened life
expectancy. That’s why organization put effort to enhance their efficiency in order ot maintain
and create better health factor of them (Costello, 2021).
evaluating the current extent of cultural safety integration in the workplace
There are several strategies to deliberately cultivate positive professional connections with co-
workers. This frequently relies on who the individual is as well as the organization's function in
communicating with them. Mutual respect and tolerance of variety are two important
prerequisites. Organizations are required to develop and implement policies, processes, and
practises that are in accordance with applicable legislation, regulations, and codes of practise.
There are global and Australian regulations in place to guarantee that all human rights are
respected and that all traditions are respected.
TASK 2 Model cultural safety
awareness of own cultural bias
Negative stereotyping and prejudice are caused by cultural bias. Some non- aboriginal
individuals, for example, believe that "Aboriginal Australians are aggressive and therefore do not

respect to their Elders." It's not always clear what our own culture influences how people think,
feel, and act. Increasing our knowledge of own cultural biases brings us one inch ahead to
establishing an effective and socially safe workplace for Aboriginal Australians (White, and et.al
2018). Organization has to train.
acknowledge the importance of cultures
respect for cultural differences of Aboriginal Implementing a Greeting or Appreciation ritual into
formal meetings and events demonstrates that acknowledge Aboriginals as First Australians and
stewards of their land. It displays that NHS organization are aware of Aboriginal people's
historical and present relationship to site and ground.
Facilitate engagement with Aboriginal
Empathy is essential since many Aboriginal Australians feel unsafe while interacting with
healthcare, economic, and community service institutions. Engagement and discussion are
critical components of providing good services to Aboriginal Australians. Establishing the
amount of participation of important Aboriginals is a key aspect of the early negotiating process.
Determine early on who will make decisions and how organization will take place; Aboriginal
and/or Torres Strait Islander individuals often want to be recognised for their community
commitments and familial links; their participation should be relevant (Durey, and et.al 2017).
TASK 3
Development of strategies for improved cultural safety
Cultural safety is basically anybody's personal human right along with legal requirement
of public agencies to provide safety at the NHS. Thus, the NHS ensure that their environment,
services and settings for health, safety and well-being must be culturally safe for all people and
specifically for Aboriginals and Torres Strain Islander people. There are certain significant
strategies according to which the cultural safety can be improved such as:
 Building cultural awareness by promoting partnership among NHS staff members
and Aboriginals: This is the primary step to increase or improve the cultural safety for
Aboriginal people as appreciation helps to generate believe and trust factor among the
society as well towards the aboriginal people (Fitzpatrick and et.al., 2019). It also helps to
create cultural sensitivity and competence by equipping NHS whole staff with the
required skill set that are relevant for the work in most respectful manner.

 Consultation with community representatives: Consultation with elders and leaders
within the society id highly significant in order to promote cultural safety. By creating
effectual relationship and foster understanding of spiritual dealings helps to generate
support towards different cultural values and beliefs.
 An increased participation is necessary in order to bring in the right set of entities that
would pave way for people and also will provide the cultural diversity. There are many
people all around data from aboriginal culture and they are not provided with the
minimum opportunities and they cannot expose their talents to the world. In this regard
providing the encouragement in order to participate with respect to events that are
necessary to be implemented that can come forth in order to test their ability and also
show the world what they are (Adam and et.al). This encouragement is the necessary to
be inhibited because the aboriginal trait is going extent and is also not distinguished
based on their talent. They are in disguise and are also mostly not aware of situation that
are pertaining in this world. Where there are opportunities and there are different sources
of living. By bringing about the self-determination as well as the community control rates
that are a part of societal implications people can be appreciated and can also be able to
deal with unprecedented challenges that are in the midst of their culture. There are
different cultural barriers that are in day-to-day existence and one cannot easily overcome
them if no self-control is being fostered. This has become one of the issue these days
where they are being kept aside and are not being able to witness the true opportunities
that are in regard to their survival. The encouragement will bring about a self-
determination in the community that is kept aside and that can also be identified as
someone who is valuable. Different programs as well as campaigns will have to come
forth in order to support this particular tribe because it is not until when certain
campaigns are being derived that they get to identify different opportunities after
pertaining. The government will have to take initiative in order to direct Strategies and
also to bring forth the learning programs such that people who are well oriented and are
with a passion to learn something could eventually contribute (Studlar, 2019). This will
develop a Ray of hope in the tribe and they can also be able to leave in security behind
and move ahead in terms of achieving their goals and objectives. It is necessary to treat
every culture at the same and keeping aside the traditional barriers at the workplace and

not being able to distinguish people based on their caste, creed or religion it is also
important to see to their talent and that can only happen once the encouragement is
fostered with respect to their participation.
TASK 4
There are certain strategies as well as outcomes that are measured against are different
development which are a part of highlighting the aboriginal culture. This is because one will
have to evaluate the cultural safety and in this regard the strategies will have to be highlighted.
The aboriginal culture is said to be one of the trait that is mostly not profound to any kind of
opportunities and they are distinguished based on their culture which is little or when followed
by the community and the other prospectus of society (Atleo, 2017). The outcomes as well as
strategies in this regard will have to highlight the mains in which they can move ahead in
identifying their standard and can also bring in their potential such that they can be included in
workforce and can be provided with the right amount of opportunities that will help them to
serve the best out of the lot. For this the learning campaigns as well as the techniques will have
to be evaluated. This learning process as well as the training sessions will have to focus upon the
workplace objective such that people can get to train in the right perspective and there will not be
any kind of misleading that is pertaining. The programs in this regard will have to highlight the
potential personalities from the aboriginal culture such that they can be included as a part of
work space and they will also be given the right set of opportunities as a part of organisational
culture. In this regard the organisations will have to focus on uplifting their standards by
providing opportunities equally and not differentiating between culture and the set of norms that
are falling in regard to culture (Cousins and Nieuwenhuysen, 2020). This is one of the highlights
that will have to be stressed upon because many people from aboriginal cultures are not being
able to acquire the right set of entities with respect to the policies that are encroached against
them. The government and the cigarette will have to bring about a new section with the rules and
regulations in order to bring people from the aboriginal culture and also help them to participate
in programs such that they will be identified accordingly. This can also bring in confidence in the
midst of people that are from aboriginal culture and can also be able to treasure the depth of
times where the can we went really gather few of the opportunities to survive. The
confidentiality that will have to be maintained with respect to the standards of this particular
culture will have to be such that the norms and policies will never have to go against them.

Highlighting the need of bringing about people from this particular culture can be useful in order
to move ahead with the regulations as well as the legislation that are falling in regard to the
environment of aboriginal. This is also identified to be one of the value perception and the
potential basis can also be recognised based on this. Not all people can be distinguished based on
the caste or creed because the cultural entities are a barrier for people to come ahead and
participate in the sessions that are available for their growth prospects. While moving ahead with
the implementation of strategy is it is also necessary to consult people based on what they
usually require. The aboriginal traits that are belonging to this particular community will
eventually have to attend designers as well as other formulations in order to stay passionate
towards whatever they work. By moving ahead in terms of understanding their requirement it
would be easier for distinguishing the traits that can help in maintaining a mechanism towards
growth prospects. Opportunities are many and it is not until when the industries are open to
derive people from this particular culture that they get to initiate with the values and objectives
of the workplace. By filtering people with respect to the recruitment process it is also essential to
highlight the need for the organisation and for their skill can be used with respect to
organisational entities. There are certain factors that are standing against the cultural norms and
policies of aboriginal people and therefore the programs will have to be evaluated in such a way
in order to make sure that these people are included into the community norms. All the certain
limitations are still existing with respect to not allowing them into short and workplaces but the
outcomes that are generated would be valuable by involving them into the workplace because of
the skills that they possess (Ravinder, 2021). There might be people around who are more into
dealing with the physical work schedule that is being encroached upon by the organisation. This
is one of the variable where one can easily strive across and the organisations potential can also
be increased. By training them accordingly and by providing them an opportunity to showcase
their talent the organisation can events only make sure that it uses the person in the right way
possible.
CONCLUSION
From the above report, it has been concluded that cultural safety is anybody's cultural
right. It is also a kind of legislative requirement of public agencies to provide safe and secure
environment to Aboriginals and Torres Strain Islander people. With the involvement of this
specific concept, it has been identified that Individuals, establishments and varied systems make

about with regard to cultural values that they will never harm o provide negative impacts over
Aboriginal people along with addressing the potentiality for unconscious biasses, discrimination
over any aspect and racism. Apart from this, the study had effectively highlighted all the relevant
and necessary thoughts related to the relevant report with the help of NHS along with inclusion
of their perception.

REFERENCES
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Ravinder, 2021. A Critique of Western Educational Policy for Aboriginals in Australia as
Represented in Doris Pilkington’s Follow the Rabbit-Proof Fence and Caprice: The
Stockman’s Daughter. Turkish Journal of Computer and Mathematics Education
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Studlar, 2019. Will Canada Seriously Consider Electoral System Reform? Women and
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Sukhera, J. and Watling, C., 2018. A framework for integrating implicit bias recognition into
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Online
Aboriginal culture: [ONLINE] Available through < Aboriginal Australians, facts and
information (nationalgeographic.com) >