Cultural Safety Action Plan in Healthcare

Cultural safety action plan in a healthcare setting-
Part one:
Goal-
The major goal is to support equitable access to relationship-based and cultural safe care to
improve the healthcare outcome of indigenous people. The vision is to build a territory for
indigenous people and their families to enjoy mental, emotional, spiritual and mental health and
wellness.
Objectives-
The first objective is to implement organizational cultural safety policies.
Strengthening the capacity of staff to support cultural safety
Supporting traditional healthcare approaches
Improving the community and client experiences in the healthcare setting
Resources and additional training required-
Firstly, it will be important to form a team of experts that can work particularly on the
incorporation of relationship-based healthcare. Secondly, identification and recruitment of
cultural safety champions across the social and healthcare services will perform cultural
awareness and safety in the organization. They will organize a workshop on developing skills of
cultural awareness and safety practices. These leaders will also develop educational kits that will
include practical information on creating a culturally safe environment for indigenous people.
Development of an engagement toolkit for the staff for promoting and improving a respectful
process of engagement while working with indigenous community people (Anderson & Hudson,
2017). Therefore, making an arrangement for the required aspects will be helpful in a successful
project implementation.
For strengthening the staff, a special toolkit will be developed to support respectful
communication between client and staff. Identification, testing, and evaluation of cultural
competency program for the staff for training. The organization will aim to increase the number

of indigenous people in the workforce and focus will be on learning new ideas from indigenous
people towards cultural safety practice.
An elders in residence program will be initiated and review the policies for increasing traditional
food in the facility for the indigenous patient. The indigenous elders will be involved to know
about the traditional medication and healing process and seeking appropriate guidance from the
indigenous advisory board to conduct an environmental scan on traditional practices of healing
and identify gaps in the current healthcare practices.
Anticipated barriers and strategies to overcome it-
Communication barrier- most of the time, it is difficult to convince the older adults of indigenous
community because of communication and cultural gap. Because of their past experiences, they
find it difficult to trust the healthcare professionals. In such cases, it is important to involve
interpreter and moderator during the discussion. It will facilitate a clear understanding of the
language used and will help convince the elderly to get involved as a major stakeholder of the
project.
Unable to show outcome for funding and resources- convincing the government agency for
funding will be another barrier. Therefore, it will be great if one can present the case
management that can demonstrate the need for this action implementation and achieve improved
health outcome (McKivett & Hudson, 2018).
Method of evaluation (reflection)
I will try approaching the clients and get their feedback on the intervention they are getting.
Personal feedback will be the best method for knowing if it is helpful for the patient health
outcome and if it is within the scope of their cultural and traditional safety. The success of the
action plan will be purely based on client satisfaction towards services.
Part 2:
Need for such plan-
Cultural barrier is another aspect that hinders the healthcare professional working with
indigenous people. The cultural safety involves equity approach that primarily targets the

communities in most needs. The objective of this action plan is to address the healthcare
inequities exist and experienced by the indigenous people in Australia by improving equitable
access to social and healthcare services (Laverty, McDermott, Cama, 2017). The populations of
indigenous people are at risk, and even after taking several steps by the Australian government,
there hasn’t been much improvement in access to healthcare. They continue to suffer various
healthcare disparities as compare to native Australians. The health issues get worse and further
complicated when the healthcare setting becomes inaccessible by the indigenous people because
of racism and language barriers (Mcghon & Wright, 2018). Therefore, it requires a considerable
amount of cultural understanding among the healthcare staff to provide a competent healthcare
service.
The instances of racism are also liked to poor health outcome for the patient. The indigenous
people respect their culture and tradition to a very great extent and doesn’t like to get modern
treatment regimen. Supporting their traditional intervention mixed with the modern one will be
one of the holistic approaches towards a better health outcome for the patients. We also aim to
develop cultural safe healthcare services for LGBTQ2S+ and some refugee communities. The
cultural experts are involved in the team of action implementation to educate the staff and gain
knowledge about the tradition and culture of indigenous people. The training is also necessary to
build competencies within the staff and meet the needs of the people. Older adults from the
indigenous community will be the major stakeholders of this project as they will play a central
role in educating the traditional medication system to the staff and help in recognizing their
culture (Durey et al., 2016). Therefore, using these action plan can help in achieving the targeted
goals.
Implementation of the action plan-
Since last year, the team has started reviewing the literature and made a significant effort to
make the health, and social service gets more response from the indigenous communities. The
implementation plan is designed as follows-
Firstly, the major aim is to initiate collaboration with the indigenous people including their
elderly members, social services clients, regional wellness councils, leadership councils,
nongovernment organizations, community primary healthcare, etc to explain the overall