Cultural Safety and Cultural Capabilities

Running head: CULTURAL SAFETY AND CULTURAL CAPABILITIES
CULTURAL SAFETY AND CULTURAL CAPABILITIES
Name of the student
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CULTURAL SAFETY AND CULTURAL CAPABILITIES
Table of Contents
1. Introduction..................................................................................................................................2
1.1 Background............................................................................................................................2
1.2 Aim........................................................................................................................................2
1.3 Scope......................................................................................................................................2
2. Summary and Observations.........................................................................................................2
2.1 Summary of the video............................................................................................................2
2.2 Observations..........................................................................................................................3
3. Analysis.......................................................................................................................................4
4. Recommendation.........................................................................................................................5
5. Conclusion...................................................................................................................................6

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CULTURAL SAFETY AND CULTURAL CAPABILITIES
1. Introduction
1.1 Background
The meaning of cultural capability is that one has the ability, behavioral systems and
knowledge to plan, encourage, improve and deliver services effectively to people irrespective of
culture. It majorly means the delivery of services in safe environment in terms of culture.
Cultural capability leads to the formation of a culturally safe space where people from all
cultures have the freedom to express them without any fear or prejudice.
1.2 Aim
The aim of the report is to analyze the safe and unsafe spaces in terms of culture and the
cultural capability in different working environments such as a workplace, an organization or a
workplace. The report will first present a clear explanation of cultural capability including the
cultural intelligence along with other terms associated with culture. This will be followed by the
recommendations that will be provided to improve the unsafe spaces in terms of culture.
1.3 Scope
The major focus of the report is to analyze a particular sequence from a television
program with the title Fawlty Towers. In doing so, the report will explain each of the scenes that
contain instances of culturally unsafe spaces and issues related to cultural capabilities.
2. Summary and Observations
2.1 Summary of the video
The specific video clip is taken from the Season 2, Episode 1 of the popular British
sitcom Fawlty Towers that released in 1979. Bob Spiers is the director of the particular season.
The particular scene in discussion features Mrs. Alice Richards (Joan Sanderson), Manuel
(Andrew Sachs) and Polly (Connie Booth) as the main characters (Imdb.com, 2019).
The video demonstrates the reception desk of the Fawlty Towers Hotel where the
employees are hurriedly attending to their works. In the very beginning of the scene, the butler,
Manuel is seen coming down the stairs with a heavy luggage in his back. On the other hand,