Effective Communication and Health Literacy in Culturally Safe Care

EFFECTIVE COMMUNICATION AND
HEALTH LITERACY IN CULTURALLY
SAFE CARE

Culturally competent care
• healthcare professional are expected to provide care to
patients to meet the health needs in a way by which the
professionals can maintain the personal social and cultural
identity of the patient (Almutairi et al., 2015)
• Nursing professionals can ensure dignity and autonomy of the
patients thereby helping them to comply with the treatment
interventions of the professionals

Need of culturally safe care and environment:
• Australia is highly dynamic in the various groups of people it
has welcomes from all over the world
• there are many other cultural groups in the nation who do not
follow the western method of lifestyle and cultural
preferences
• applying care approaches to all people irrespective of their
cultural needs, preferences and inhibitions is important

Effective communication as a tool:
• nurses cannot apply the same communication style with each
patient as they may of different background that has their
own style of communication and values of respect and
preferences
• nursing is a holistic process that should cover up the
psychological, socio-cultural, environmental and polito-
economic aspects of their lives of the patients
• only way to address all the above-mentioned aspect of life of
patient is by communicating