The assignment discusses the effects of unethical behavior on stakeholders, including shareholders, employees, and the public. It emphasizes the need for companies to behave ethically and transparently, while also highlighting the role of leadership and discipline in preventing such behavior.
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The Sackler family business
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EXECUTIVE SUMMARY Thereport hadbeen based on Sacklerfamilybusinessowned by Pharmaceutical company,PurduePharma,whichisresponsibleformanufacturingthehighlyaddictive OxyContic. At the various stages of the company's history, family members have sat on the board. The report has covered by a success in terms of revenue that had affected by unethical behaviour which has decreased revenue and sales of company. It had been covered by a perspectiveofshareholderhasaffectedbyunethicalbehaviourbecausethathadbeen demotivated by their perspectives because sales decreased. The unethical behaviour had been affect to perspective of the board which had taken actions of the board for company success. The unethical behaviour is affect to perspective of public confidence of public.
Table of Contents EXECUTIVE SUMMARY.............................................................................................................2 INTRODUCTION...........................................................................................................................4 MAIN BODY...................................................................................................................................4 Success in terms of revenue and how its is affected by unethical behaviour..............................4 Success from perspective of shareholder and it is affected by unethical behaviour...................5 How unethical behaviour is affected to perspective of board and its success.............................6 Perspective of public confidence and how it is affected by unethical behaviour.......................6 CONCLUSION................................................................................................................................7 RECOMMENDATION...................................................................................................................8 REFERENCES................................................................................................................................9
INTRODUCTION Success means that the achievement of the desired profit, vision and goals. Success is very important for business and organisation which is accomplishment of a purpose and aim of work in effective manner. This successful means is the achievement of desirable mission and planned goals or vision of business. Furthermore, it can be a certain social status which describing proper process to person which could also have gained decided and favourable result and outcome of the business (Askew, Beisler and Keel, 2015). For achieving increased and sustainable goals and objective, organisation have needs to address and make new strategy for business as well as have to engaged with people. Organisation success is measured by evaluating by profit margin and where organisation is in regards its goals and mission. Ethics is plays an important role at workplace for ensuring positive ambience at the workplace. It leads to happy and satisfied employees who are perfectly engaged. The report is based on pharmaceutical company and its business of Sackler family business. This company is produces OxyContin painkiller medicine. This report is evaluate the success in terms of revenues is affected by unethicalbehaviouraswellasperspectiveofshareholdersisalsoaffectedbyunethical behaviour. This will also highlighted by the perspectives of the broad is affected by unethical behaviour as well as public confidence how affected by unethical behaviour. The report will also include by suggestion for business as per analysis section in proper manner. MAIN BODY Success in terms of revenue and how its is affected by unethical behaviour Success is terms of revenue plays an important role in the Sackler family owned pharmaceutical company, Purdue Pharma, business which is produce OxyContin medicine which is pain killer. The company member are not able to done proper marketing and sales of highly profitable drugs. The increase revenue of company is success but through that unethical behaviour is affect that by decreasing it (Boes, 2015). The poor marketing and sales management has impact and damage image of company at marketplace which is not good for company and its growth factors. Through that, company's revenue is decreased in terms of negative aspects. Marketingandsalesmanagementisaffectedbyunethicalbehavioursofemployeesand customers. Like if company is not provided that proper details to customer about the medicine. In that case customers are not trusted to them in proper manner by this customer is not purchase
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product form company because lack of trust. This gives negative impact which is sales or revenue of company is decreases. The unethical behaviour is highly affect to Sackler family business, because through that company is not able to maintain long term relationships with customers. This create the poor work environment leads to drop in the productivity or lowered morale and employees attribution is also affected in term of success (Yam and Reynolds, 2016). The unethical behaviour is often by those aspects like misusing of company time, lying to employees, unfair-able behaviour towards employees. In this case, employer is not include charges against any members of the business they are not false and misleading marketing practice in relation to its prescription painkiller and the risk of addition and death of people. At the end, result is unethical behaviour is affect to sales of company in order to decreasing sales and revenue, because unethical behaviour has lost the trust of customer and create negative environment within the workplace. Success from perspective of shareholder and it is affected by unethical behaviour. The perspective of shareholder is emphasis on profitability over the responsibility and sees organisation primarily as the instrument of it owner (Harrison, Summers and Mennecke, 2018). They are believed that success of company measured by share price, dividends and economic profit of company. The shareholders are take shares of company through shares of stock because of other than stock performance and appreciation at workplace in effective manner. The Sackler family business responsible for manufacture painkiller but through that people are more attractive, addicted and it has the cause of death. The shareholders are more important for the business because they put money in the business as well as contribute capital to the business for increasing sales and profit margin. The unethical behaviour of company is affectedtoshareholderperspectivebycreatingconflictsofinterest,oversightissues, accountability issues and transparency. The company have to communicate the proper interest rate with shareholder because they have right to know about where they invest their money and that is safe of not. The unethical behaviour is decrease revenue of company as well as affect to perspectives of shareholder because if sales is drop that means a dip in profits and a fall in the company share prices. That is eventually it drive investors and shareholder away and remove their shares form company.Thisaffectedperspectiveofshareholderbecauseincaseofdecreasingsales shareholder think it is hard to earned money in failing company. In that case company have to
make transparency towards shareholder (Hess and Cottrell Jr, 2016). Through that they are able to known about the proper situation of company and than decide to invest in company or not. With the help of this, shareholder are happy with this action of company because through that it for them to take decision for investment. How unethical behaviour is affected to perspective of board and its success. The unethical behaviour is affected the perspective of boards and their success. The Sackler and their family members are sat on the board most of the time. Here, they make planning, take decision, discuss their problem and find the solution of problem. In the board meetings they decide to increase revenue and sales of company by making effective marketing strategy. This medicine to higher as compared with drugs this become a cause of death and addiction. Board decides the experience working with companies in the multiple industry. The unethical behaviour is affect to board perspective in negative aspects because revenue of company is decrease in negative manner. For that, board members are create an ethics committee of the board they decide to avoid a diffusion of responsibility they design committee of non- executive. Members are also take feedback from the other directors about work, this will help to changing marketing condition at marketplace (Kalshoven, van Dijk and Boon, 2016). Members are take decision to establish and post online ethical compliance standard or procedures in order to prevent, remedy illegal or unethical conduct. The company have to conduct simple and easy code of conduct for employee to understand and refers the prop[er values of it. This is the best decision which is help to company to increase sales and achieve goals and objectives of company in effective manner. They also take action to promote quality and safety with the clear escalation policies because it is important to ensuring quality of product and workplace safety on the production floor because this is the main reason help to attract more customers and encourage employee for staying in company with their hard contribution of work. The board should make ensure about the escalation policy with clear guidance on issues ad producing process of product is in have to be in proper manner. Perspective of public confidence and how it is affected by unethical behaviour Perspective of public confidence is affect by unethical behaviour because this could decrease sales or revenue of company (Lawrence and Kacmar, 2017). The Sackler family business is owned their business which is produce OxyContic painkiller medicine for people. The unethical behaviour of company is affect to public confidence because they are not give
proper and correct answer to public and most of the people is abdicate with this medicine. This affect the confidence which is reduce because more people are addicted toward this. The public see company as a unethical because of unethical behaviour of company. Like customers face problem with this medicine in that case they go through the company for discuss their problem and responsible manager is not address this or not listen properly. Through that trust of customer is break down and see the company as unethical. That is not good for company and its growth factors. In the lawsuit it is called harassment of customer and mental dissatisfaction. It is worst affects of ethical behaviour on the business because company is enable to to forgo or maintain any long term relationship with customers. This created by shun the company product and have to start campaign indicating others to follow (Reffett and et.al., 2019). A decreasing sales means a dip in the profit and a fail in the company share price. Such as the poor work environment and culture lead to drop in the productivity, lowered morale and employee attrition which is lead downfall of the company and break the trust of public on company perspective. The effect to unethical behaviour on the business or on the customer. This pressure on the customers services staff is extremely high. The customers wants the best and effective services from the company side or against of their payment. Customers are want proper services both post and pre sale services of company. This must be effective for company to provide proper services to customers for proper growth of company. CONCLUSION From the above study it had been concluded that the ethics played an important role in organisation in order to achieve goals and objective of company in effective manner. The unethical behaviour of employees because this has decreased a sales or revenue of company in inappropriate manner. The unethical behaviour of employee had affect to business and its growth factors it had been generated by the misleading and not good planning of proper marketing and sales. This had decrease revenue of company. On the others side, it had been concluded that the unethical behaviour has also affect to shareholder perspective because of continue decrease in sales. This could be the reason of sale decreases and lack of transparency. Perspective of board had been also affected by the unethical behaviour of company whether it had take actions for growth. This had been covered by a perspective of public confidence has affected by unethical behaviour of company because they had not satisfied with post and pre sales services.
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RECOMMENDATION The Sackler family owned their own business, Purdue Pharma which is responsible for misconduct in the marketing and sales of higher profitable drugs. This company have also been accused by the misleading both public and medical professional because drug is effectiveness downplaying the addictive nature of the drug. The unethical behaviour of employee and staff is affected to revenue, perspective of shareholder, board and public confidence. For that here, is include some suggestions for company in order to increase sales and reduce unethical behaviour. In context of company revenue, unethical behaviour is reduce sales because of misleading marketing. For that company should train to their employees and use online platform for promote products and services at marketplace for increase sales of company (Sezer, Gino and Bazerman, 2015). In context of perspective of shareholder, unethical behaviour is affect shareholder because of lower sales of company. In that case, company have to create transparency towards shareholder because they have right to know about their investment and rate of interest charges. Also, recommended for company to behave ethically which cam help to improve health, image and value of company in proper manner. On the other side, for the board perspective because it has also affected by unethical behaviour of people and employees. Here they should make actions for reduce unethical behaviour from company by applying proper discipline and rules which has to be follow by all staff members. Also, recommended for company to make proper planning of campaign marketing through sales is generated in positive manner as well as increase it. In the context, perspective of public confident because unethical behaviour is affect to confidence of people is n the negative manner (Strobel, Tumasjan and Welpe, 2015). For that here is recommended for company to use build trust of customers by providing best and effective customers services in both way whether it is pre sales or post sales as well as build strong customer relation by treating with ethical behaviour.
REFERENCES Books and Journals Askew, O. A., Beisler, J. M. and Keel, J., 2015. Current trends of unethical behavior within organizations.International Journal of Management & Information Systems (Online). 19(3). p.107. Boes, A., 2015. Factors Influencing the Unethical Behavior of Business People. Harrison, A., Summers, J. and Mennecke, B., 2018. The effects of the dark triad on unethical behavior.Journal of Business Ethics.153(1). pp.53-77. Hess, M. F. and Cottrell Jr, J. H., 2016. Fraud risk management: A small business perspective. Business Horizons.59(1). pp.13-18. Kalshoven, K., van Dijk, H. and Boon, C., 2016. Why and when does ethical leadership evoke unethical follower behavior?.Journal of Managerial Psychology.31(2). pp.500-515. Lawrence, E. R. and Kacmar, K. M., 2017. Exploring the impact of job insecurity on employees’ unethical behavior.Business Ethics Quarterly.27(1). pp.39-70. Reffett, A., Grenier, J., Eaton, T. and Brink, W., 2019. Deterring Unethical Behavior in Online Labor Markets. Sezer, O., Gino, F. and Bazerman, M. H., 2015. Ethical blind spots: Explaining unintentional unethical behavior.Current Opinion in Psychology.6.pp.77-81. Strobel, M., Tumasjan, A. and Welpe, I., 2015. Do business ethics pay off?.Zeitschrift für Psychologie/Journal of Psychology. Yam, K. C. and Reynolds, S. J., 2016. The effects of victim anonymity on unethical behavior. Journal of business ethics.136(1). pp.13-22.