Curriculum Vitae Assignment

Added on - 21 Apr 2020

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CURRICULUM VITAENishat Ahmad18 Fisher Road, Oldbury, B69 4EL| 07790615560 |E-mail:nishat987@hotmail.comPERSONAL DETAILSDate of Birth:Marital status:National ID No.Languages:Nationality:WORKING EXPERIENCE1.The New Bingley Hall – Team Member, 2013 to 2014.The largest and best venue in the West Midlands catering forWeddings(Asian), Birthday parties, company events, offering the idealvenue at all times for all occasions.DUTIES & ACHIEVEMENTSTeam MemberResponsibilities:Understanding the purpose and objective of the organization.Striking a balance between work and non-work relatedactivitiesWorking within timescales and budget.Identifying and reporting issues.Working together as a teamContribuitng towards successful communicationOffer warm welcome to incoming customers by welcomingthem to the seatsManage bookings list, seat guests in their proper area toensure comfortabilityInform guests of special promotionsAppreciate guests as they leave and solicit responseregarding the quality of service and ther individualexperience, and invite them againRespond to immediate complaints or concerns and channelcomplex ones to the right departmentAchievements:Contributed towards achievement of organization goalsFostered team cohesivenessDeveloped and maintained healthy communication amongteam membersSupervisorResponsibilities:Conduct spot checks of the hospitality desks during shiftsEnsure guest records and basic properties are safeWork under the assistant manager to oversee assignedrepsonsibilities.Oversee all procedures at assigned desksManage desk operations and outlook.Ensure accuracy of booked events.Maintain communication with chief supervisorOversee the cashing procedure in areas under my supervision1Nishat Ahmad – Curriculum Vitae
Establish proper communication with all the staff andcustomersContribute to team members and staff appraisalsEnsure minimal wastage of resources such as water andelectricity by encouraging staff awarenessReport all incidents and accidents to the relevant departmentfor compensation and precaution.Ensure sufficient levels during shifts and report to the Humanresource depart ment for appropriate action.Ensure that all operations under my docket are inline withrelevant legislation and health and safety regulations.Achievements:Maintained accurate records of client bookings and avoidedunnecessary conflict.Improved on the old procedure of reservationAchieved open communication with team members.Maintained efficient customer service.Food HandlerResponsibilities:Assist in preparation and serving of meals in conference hallsVerification of approximate food quantity to be packagedFilled individual serving traysAssembled cold food items and allocated accordinglySet up cooking equipmentClean areas of work, equipment, utensils, silverware, anddishesStore food in the appropriate containers and areas of storageto avoid spoilage.Prepare a variety of foods in accordance to the orders ofcustomers and supervisors under the guidance oforganizatino proceduresPortion and wrap the food or directly serve itPlacement of food trays on food warmersNotify superfisors when supplies get low or of faultyequipment.Measure or weigh ingredientsReceive, and properly store food supplies, equipment andkitchenware in refrigerators, cupboards etcKeep records of the quantities of food usedHelp in the cleaning, load dishes, glasses and tableware intodishwashing machines and thereafter onto racksGreet customers as i request for their ordersMix ingredients for vegetables salads, mixed fruit salads,green salads, and pasta salads.Assist on assembly lines by topping up cultery, food, napkins,and other similar items on trays.Slice, cut or grind meat, poultry and fish in readiness forcooking.Achievements:Re-designed, prepared and implemented customized menusContinuously commended for maintaining hygiene,cleanliness and outstanding food quality.2Nishat Ahmad – Curriculum Vitae
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