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CURRICULUM VITAE Name: Contact number: Email id: WORK EXPERIENCE Galliard Receptionist(Part-time basis) May 2018-recently Islington Square Marketing Suite, 126 Upper St, London, N1 1TU. Counter Assistant September 2014 to April 2016 L’Express Coffee Company located at 250 Euston Road, Euston, London, NW1 2PG. Bar tender and Barista September 2013 to August 2014 Spaccanapoli Caffetteria Gastronomia Unit 8, Central St Giles, Bucknall Street, London, WC2H 8AG Bartender June 2011 to July 2013 Mayfair Nani’s restaurant, 36 Albemarle Street, London, W1S 4JE Key responsibilities: Experience in interacting with customers for selling consumer goods Experience in a dynamic high profile environment Provided information to customers to help them select the best products Deposited cash from customers and process in transaction accurately and efficiently Accurately processed all methods of payments Made sure the place kept germ-free with proper safety measures Greeted customers and determined about every customer needs, without being overbearing Cashier
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April 2009 to May 2011 - Cashier, stock control, sale advisor JOSEPH, 23 Old Bond Street, London, W1S 4PZ Receptionist January 2008 - March 2009 Dean’s hair Fulham Key responsibilities: Answered all incoming calls, dealt with post and other administration work Handled cash and provided assistance in filling the paper work Active work on the shop floor Maintained the highest customer services standards Attained exceeded targets Learnt visual merchandising standards to maintain smooth running stockroom Provided support in others area of the store as required Receptionist January 2008 - March 2009 Dean’s hair Fulham Key responsibilities: Maintained premises clean Assisted in unpacking and packing and keeping the shop floor tidy Supported in keeping the shelf filler, price checking with detailed attention to for goods presentation Provided high level of customer services Successfully helped customers to resolve queries with products Trained to work in an environment dealing with large volumes of people Bartender Started work fromFebruary 2007 to January 2008 Mayfair Nani’s restaurant 36 Albemarle Street, London, W1X 3FB EDUCATION BA (Honours), Business ManagementSeptember 2016 – April 2017
(Top-Up) HND in Business, QCF Level 5, Edexcel (BTEC) October 2013 – July 2015 NVQ, SVQ Accounting Technician (AAT LEVEL 2) September 2008- July 2009 NVQ, SVQ Accounting Technician (AAT LEVEL 3) September 2009 - April 2010 Baccalaureate Diploma with 8.20 from GCSE in College “Sanitar”; Addreess: Loc.Brasov, Jud. Brasov, Romania 1992-1996 KEY SKILLS Excellent Communication Skills Competency in dealing with Customer service experience Good organizational and multitasking skills Able to work under pressure in a fast paced environment Responsible and reliable Risk taker and enjoys challenges Good IT Skills including Email, MS Office, Word, Excel PERSONAL STRENGTHS Wide range experience in customer services; currently looking for a retail role. Ready to take up any role eagerly for ongoing professional development. Responsible, accurate and detailed characteristic to achieve the targets with efficiency. Proven track record in displaying excellent customer service. Well orientated and capable of handling all situations in a calm and patient manner. Good team player and is able to work by initiation and can also motivate others. Display many transferable skills from previous retail work and ready for a new opportunity to progress. LANGUAGES KNOWN Romanian: Native language Well versed in English
Basics of French, Spanish and Italian INTERESTS Playing puzzle games and sports like basketball and table tennis Writing poems and reading books Meeting new people while travelling and discovering foreign cultures Spending time with family and friends Follow modern dance PERSONAL DETAILS Dob: 4thDecember 1977 Nationality: British Address: REFERENCES AVAILABLE ON REQUEST
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